Robert Baturin
Robert Baturin at Arlington Heights Buick GMC
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Robert Baturin

Certified Sales Consultant

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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4.5
138 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

13 yrs, 4 mos

4.5

138 Reviews

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138 Reviews of Robert Baturin

November 19, 2024

Dealership Rating
Employee Rating

I had called to either trade my car in or extend my warranty I was told unless I take down my previous bad rating I would not get good service from service dept and was told to take off rating for sa More

by Robyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike O'Connell, Michael Audino

November 08, 2024

Dealership Rating
Employee Rating

Working with this dealership is like no other. Would drive out of state for them for every vehicle! Thank you! More

by kd.brooklyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Arlington Heights Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about Arlington Heights Buick GMC. It means a lot to us that you would travel out of state for our services. We look forward to assisting you with your future vehicle needs! Sincerely, The Team at Arlington Heights Buick GMC

October 04, 2024

Dealership Rating
Employee Rating

Great place and friendly people. Simple, straightforward, great to work with and not very pushy to get a deal More

by JESSEMAYA77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez, Amin Aminipanah

Oct 07, 2024

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Jesse! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Arlington Heights Buick GMC

October 02, 2024

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Employee Rating

Worst dealership I have ever worked with. Never buy a used vehicle from them as they will not stand behind it. Sold me a vehicle that never could pass a safety test, offering $750 on a $10,00 More

by JOEB18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Daniel Szwec, Cesar Martinez

Oct 02, 2024

Arlington Heights Buick GMC responded

The Customer bought a 24-year-old Jeep knowing it was AS IS. The vehicle was properly safety inspected. 5 weeks later we still offered him $750 is assistance because we want our customers happy. Based on this review we are now rethinking on sending him the assistance. Good luck to you sir

Oct 02, 2024

JOEB18 responded

The claim it passed a safety inspection is laughable. Even after sending pictures of the unsafe conditions the response I get is, "you bought as is". I expect better from a dealership as should everyone.

July 30, 2024

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Employee Rating

Greeted by the door by friendly staff. Sales rep was courteous, knowledgeable a, persona keeps, efficient More

by SVIRIYAKUL4992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Audino

Aug 01, 2024

Arlington Heights Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Arlington Heights Buick GMC Team

July 01, 2024

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Employee Rating

Great job by the entire staff. Again!! Robert Baturin, did his usual great job! Knowledgeable, friendly and great guy! Thanks to the entire team! Regards, Bill Collopy More

by POPSC5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ariel Szwec, Mike O'Connell, Amin Aminipanah , David Ambrogio

Jul 04, 2024

Arlington Heights Buick GMC responded

Thank you for acknowledging our team's hard work, especially Robert's excellent service! We truly appreciate your kind words and are glad you had a positive experience with us at Arlington Heights Buick GMC. Looking forward to assisting you again in the future! Sincerely, The Arlington Heights Buick GMC Team

June 16, 2024

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Employee Rating

Nichole was very professional and knowledgeable about the car. She made the process very easy. Dennis was informative without any pressure. I would highly recommend your dealership to my friends. More

by JUDITH700
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 17, 2024

Dealership Rating
Employee Rating

They were very nice and determined to help me get a car with the down payment I had! More

by NNCMRY31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell , Lynette was great

May 10, 2024

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Employee Rating

Andrew And Mike were great! They made the process painless and they also gave us a great deal on our cars ! More

by DJPHEEN861
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 07, 2024

Dealership Rating
Employee Rating

The follow-up from Victor Melendez during the purchase process and after was excellent and very helpful. More

by A.KALOV
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Melendez

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