Robbie Bales

Lexus of Chattanooga responded

Hi Don, Thank you for such a glowing review! We’re absolutely thrilled that you were able to get your hands on one of the most sought-after vehicles, the Lexus GX 550. It’s wonderful to hear that the color and Luxury package were exactly what you were looking for—it sounds like the perfect fit! We're so glad Marc, Justin, and Jackson were able to guide you through the process and help you find the vehicle of your dreams. Your trust in our team means the world to us, and we’re honored to be your go-to dealership. If you ever need anything in the future, whether it's service or trading up, we’ll be here for you every step of the way. Enjoy every drive in your amazing new GX 550!

Lexus of Chattanooga responded

Thank you for your continued trust and loyalty! We’re thrilled to hear that Ralph Paty has consistently provided you with excellent service and has been a key reason for your return to Lexus of Chattanooga. Your feedback is greatly appreciated, and we look forward to assisting you with your future vehicle needs.

Lexus of Chattanooga responded

Thank you for recognizing Marc Bales as a valuable asset to our Lexus team! We're thrilled to hear that he has provided you with excellent communication and goes above and beyond to ensure you get exactly what you want at a fair price. Marc's dedication to customer satisfaction is truly commendable, and we're grateful for his contributions. We appreciate your feedback and your continued support. If there's anything else we can assist you with, please don't hesitate to let us know. Drive safely, and we look forward to serving you again!

Lexus of Chattanooga responded

Thank you for your wonderful feedback! We're thrilled to hear that Marc provided you with helpful and patient assistance at Lexus of Chattanooga. Ensuring a great experience for our customers is our top priority, and we're delighted that Marc's service exceeded your expectations. Your recommendation means a lot to us, and we truly appreciate your support. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction!

Lexus of Chattanooga responded

Thank you for sharing your wonderful experience with us at Lexus of Chattanooga! We're thrilled to hear that your vehicle purchase experience was the best ever. It's great to know that Robbie, Marc Bales, and the entire staff provided excellent service, demonstrating honesty, professionalism, and accommodation. We appreciate your recommendation and are pleased that you found the exact SUV you were looking for. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and look forward to serving you again in the future!

Lexus of Chattanooga responded

Thank you for your glowing review! We're thrilled to hear that Ralph provided a knowledgeable, professional, and exceptionally easy car-buying experience. Spoiling our customers with excellent service is what we aim for, especially during significant moments like your daughter's first car purchase. If there's anything more we can do for you or your daughter, please feel free to reach out. We appreciate your trust in Ralph and our team. Wishing your daughter many happy miles in her new car!

Lexus of Chattanooga responded

Thank you for sharing your positive experience with Lexus of Chattanooga! We're grateful to hear that our team worked out the issue with your car, and the outcome was very favorable. Your appreciation means a lot to us, and we're pleased that we could provide a solution to your satisfaction. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your trust in Lexus of Chattanooga and look forward to serving you again in the future.

Lexus of Chattanooga responded

Thank you for choosing Lexus of Chattanooga for your 5th Lexus purchase, and congratulations on your new car! We're thrilled to hear about the excellent experience you had with Ralph Paty, Ed Emerson, Josiah, and John Cate. Providing a seamless and enjoyable experience, as well as focusing on quality, value, and exceptional service, is what we strive for. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your loyalty and trust in our team at Lexus of Chattanooga, and we look forward to serving you again in the future.

Lexus of Chattanooga responded

Thank you for your wonderful feedback! 😊 We're delighted to hear that you had an excellent experience with our team, from the beginning to driving your new car off the lot. We appreciate your special thanks to Robbie, Marc, Josiah, and Aaron for their professionalism, personable nature, respect, and patience. Your confidence in our continued care and service is important to us, and we're here to ensure your ownership experience is top-notch. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your car, and we look forward to serving you for many miles to come!

Lexus of Chattanooga responded

Thank you so much for your fantastic 5-star review! We're delighted to hear that you had an excellent experience with us at Lexus of Chattanooga. It's wonderful to know that Ralph Paty provided you with top-notch service. We're proud to have him as part of our team, and your kind words are a testament to his dedication and knowledge. We believe that a knowledgeable and professional approach enhances the car-buying experience, and we're glad Ralph could provide that for you. We're honored to be a part of your Lexus family, and we thank you for choosing Lexus of Chattanooga. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Once again, thank you for your support and kind words. We look forward to serving you again whenever you need us!