Robb Banks
Robb Banks at Mercedes-Benz of Owings Mills
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Robb Banks

Sales Manager

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

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4.9
137 Reviews
4.9

137 Reviews

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137 Reviews of Robb Banks

November 17, 2024

Dealership Rating
Employee Rating

Dennis, Robb, Jonathan and Saad took great care of me. They went above and beyond and were very attentive. Great communication More

by justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2024

Mercedes-Benz of Owings Mills responded

Hi Justin, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

Nov 21, 2024

Mercedes-Benz of Owings Mills responded

Hi Justin, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

October 28, 2024

Dealership Rating
Employee Rating

Everyone at the dealership were very friendly and professional, excellent buying experience. I’ll recommend it More

by Juanlugs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Epps, Saad Ali

Nov 01, 2024

Mercedes-Benz of Owings Mills responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

October 18, 2024

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Employee Rating

I went to Mercedes Catonsville and Cocekysville, I walked the lot and not one representative acknowledged me. I went to Owings Mills and here comes Elliot. Acknowledging me and wanting to assist. That's what More

by dontrelllnelson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elliott Bourne III, Saad Ali

Oct 20, 2024

Mercedes-Benz of Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 07, 2024

Dealership Rating
Employee Rating

Elliott Bourne at Mercedes-Benz of Owings Mills is an exceptional sales consultant. He was extremely attentive to my requests, and handled all matters of the process in a friendly, professional manner. H More

by kgbuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elliott Bourne III

September 16, 2024

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Employee Rating

Everyone was so helpful and welcoming and worked together to make sure I got what I was looking for. Dennis helped me from start to finish and couldn’t have been better. I made my price clear from the start More

by Ally_warren13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Epps, Tony Pozderac

Sep 20, 2024

Mercedes-Benz of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! Safe travels!

August 12, 2024

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Employee Rating

George Johnson sold my daughter a Mercedes Benz car. When I saw it, I fell in love! Then, I was in the market for an SUV, and my daughter said "ma go see George in Owings Mills." I thought, that's too More

by Tammy M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Johnson

Aug 16, 2024

Mercedes-Benz of Owings Mills responded

Hi Tammy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

June 10, 2024

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Employee Rating

Dylan Ty very much we do appreciate you and all you do. We wish you all the best Chad More

by Chadwayne28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 11, 2024

Mercedes-Benz of Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 07, 2024

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Employee Rating

Our experience with Tim at Owings Mills was top notch, very quality customer friendly service! Tylers More

by Norris Tyler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Deinlein, Saad Ali

May 09, 2024

Mercedes-Benz of Owings Mills responded

Hello Norris, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. We hope you continue to choose us for all your automotive needs! Take care!

April 15, 2024

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Employee Rating

Outstanding environment where everyone is 100% dedicated to your satisfaction from start to finish. You’re instantly greeted by a very professional individual who shows you exactly where you need to be and More

by Rachel.brown539
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Epps, Saad Ali

Apr 17, 2024

Mercedes-Benz of Owings Mills responded

Hi Rachel, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Owings Mills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2024

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Employee Rating

The staff was friendly and professional. Elliott was friendly and helpful. He made me feel very comfortable. He was very knowledgeable and answered my questions. Very pleased with my experie More

by darcia.smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2024

Mercedes-Benz of Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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