Rob Young
Rob Young at Regal Honda

Rob Young

Service Adviser

Regal Honda

2615 Lakeland Hills Blvd
Lakeland, FL 33805

4.5
426 Reviews
4.5

426 Reviews

Write a Review

426 Reviews of Rob Young

November 19, 2024

Dealership Rating
Employee Rating

Very helpful, fast and nice. Helped me by asking questions. Afterwards, gave me advice about my cabin filter which was helpful More

by Nam
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

November 08, 2024

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Nice people who are very honest and not a long wait for service and help you anyway they can More

by ammartin82
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Recommend Dealer
Yes
Nov 12, 2024

Regal Honda responded

Thank you!

October 20, 2024

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I am pleased with this Dealership. I know before the work begins, just what my car needs and the cost going out the door. More

by HOLLAND_MARTHA2
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Recommend Dealer
Yes
Oct 29, 2024

Regal Honda responded

Thank you so much for taking the time to leave us feedback.

October 18, 2024

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What a rip off. What used to be $50 oil change is now $110. I will never use regal Honda again and I will tell others not to use ghem More

by STEVEM727
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Recommend Dealer
No
Oct 25, 2024

Regal Honda responded

I’m sorry to hear you feel that way about your recent experience. I understand how frustrating it can be when prices change unexpectedly. We appreciate your feedback and would like the opportunity to address your concerns. If you’re willing, please reach out to Chrissy-Service Lane Manager directly so we can discuss this further. Your satisfaction is important to us, and we want to improve your experience. Thank you for sharing your thoughts.

October 17, 2024

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He literally just left early despite being the assigned advisor. This led to a 30-minute wait that ended up exceeding the possible timeframe for a repair. I had to reschedule based on the staff's recommend More

by Mike Hammond
Service Price Transparency
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Recommend Dealer
No
Oct 25, 2024

Regal Honda responded

I’m really sorry to hear about the mix-up with your service advisor and the resulting delays. That’s definitely not the experience we want for our customers. Thank you for bringing this to our attention. Please reach out to Chrissy-Service Lane Manager directly so we can address your concerns and ensure a smoother experience in the future. We appreciate your understanding and patience!

October 15, 2024

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Very pleasant and cordial. He made me feel welcomed and was very polite and informative More

by shiry_epoh91
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Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor, Austin Smith

Oct 29, 2024

Regal Honda responded

We're here to help you anytime!

October 01, 2024

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It’s always a great experience. Majority of the time I am in and out. More

by LISSHARAXHU
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Recommend Dealer
Yes

Other Employees Tagged: Sheron Wilkins

Oct 15, 2024

Regal Honda responded

Thank you!

September 28, 2024

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Overall excellent. Returned my phone call right away which is important to the customer. I was told exactly what to expect More

by RAMESHSHAHFL
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Recommend Dealer
Yes
Oct 01, 2024

Regal Honda responded

Thank you so much for taking the time to leave a 5-star review. We really appreciate your business.

September 27, 2024

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Employee Rating

Very honest and forth right ever one followed up and was in communication .very good so far More

by mjaplan
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Mackay

Sep 27, 2024

Regal Honda responded

Thank you so much for taking the time to leave us feedback.

September 24, 2024

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Employee Rating

The service was great. Regal was honest and straight foreard I would recommend them for future business. More

by mjaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Mackay, Jeff Soloj

Sep 26, 2024

Regal Honda responded

The team at Regal is thrilled you’re happy with your recent store visit.

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