Rob Trax
Rob Trax at Bill Jacobs BMW
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Rob Trax

Sales Manager

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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5.0
35 Reviews
5.0

35 Reviews

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35 Reviews of Rob Trax

October 31, 2024

Dealership Rating
Employee Rating

I leased my first BMW, my experience at Bill Jacobs was smooth and quick, Husaine helped me thru the whole process, big shout out to him, he was knowledgeable, honest, and quick to answer any of my questio More

by mhernan05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: HUSAIN SHEIKHANI

Nov 14, 2024

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do!

October 29, 2024

Dealership Rating
Employee Rating

I have leased two vehicles through Bill Jacobs now and it has been an excellent experience both times. My Sales Advisor, Russ, has been there to help with any questions I've had from day 1 with the 2 series, More

by JStruett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russ Millard

Nov 14, 2024

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Nov 14, 2024

Bill Jacobs BMW responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2024

Dealership Rating
Employee Rating

Sales person (Stefan) and all related staff and management was well informed, easy to work with and responsive. They made the entire process easy and logical. More

by Dennis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 14, 2024

Bill Jacobs BMW responded

Hi Dennis, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 19, 2024

Dealership Rating
Employee Rating

I have been leasing cars from Bill Jacobs for me and my husband for the past 13 +years. I work with Husain sheikhani whose very knowledgeable nice easy to deal with I recommend him 100%. More

by della
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2024

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2024

Dealership Rating
Employee Rating

This was our first time purchasing at Bill Jacobs, and it exceeded expectations in every way. Bill Earnest was a true professional and made sure the process was smooth from start to finish. We never felt pre More

by ewhite77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Earnest

Aug 23, 2024

Bill Jacobs BMW responded

Hi, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 23, 2024

Bill Jacobs BMW responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 12, 2024

Dealership Rating
Employee Rating

I can’t recommend this dealership enough! They honor their deals, go out of their way to make car purchasing an easy and comfortable experience for their customers. Jonathan, Rob and Giselle More

by Reza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Mathew , Giselle Rico

Aug 16, 2024

Bill Jacobs BMW responded

Hello Reza, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

July 01, 2024

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Employee Rating

The service was very good along with the tech guy. The sales team was knowledgeable More

by Bearmechinc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan

Jul 02, 2024

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2024

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Employee Rating

Excellent staff and they work with you to get a good deal and make sure all your questions are answered. More

by drbabjireddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Mathew

Jun 01, 2024

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! Feel free to reach out to us if you need anything. Have a wonderful day.

May 01, 2024

Dealership Rating
Employee Rating

I had a great experience purchasing a new M3 from Bill Jacobs. Buying cars normally causes me a lot of stress but my Client Advisor, Bill Earnest and Sales Manager, Robert Trax, made the process as painle More

by bradley
Recommend Dealer
Yes

Other Employees Tagged: Bill Earnest

May 03, 2024

Bill Jacobs BMW responded

Hi Bradley, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Thanks again for the recommendation, and have an amazing day!

April 30, 2024

Dealership Rating
Employee Rating

Mike Collins 10/10 recommend! !! We're beyond happy to deal with Mike. If you need anything from oil change, questions or anything else Mike Collins is the best person to ask f More

by cro80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Collins

May 03, 2024

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. We hope to be of service to you again in the future. Best wishes, BMW Service Center

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