Rob Trax
Rob Trax at Bill Jacobs BMW
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Rob Trax

Sales Manager

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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5.0
44 Reviews
5.0

44 Reviews

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44 Reviews of Rob Trax

April 08, 2025

Dealership Rating
Employee Rating

Had a great experience. Husain and Rob were easy to work with and were accommodating. Will be back in the future, thanks! More

by naglak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: HUSAIN SHEIKHANI

March 24, 2025

Dealership Rating
Employee Rating

My client advisor is Harry Gianos and I just purchased a BMW X7. I can't say enough about Harry. This is our 6th BWM with Harry. The process from beginning to end was smooth. It's always a pleasure work More

by missy.demichael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry Giaos

March 15, 2025

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Employee Rating

The staff was very helpful and awesome from the beginning reaching out and staying in touch to the end. The delivery process was smooth. Kwaku Was extremely knowledgeable and went over the vehicle very well, More

by Mo Alghabban
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Alder, Kwaku Bentil , April Guiterrez

March 07, 2025

Dealership Rating
Employee Rating

We had a great experience with purchasing our vehicle from Bill Jacobs. They made the process easy and did what they said they would. It’s very nice to have peace of mind while making a large purchase. More

by fnelson15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Reynoso

December 31, 2024

Dealership Rating
Employee Rating

The whole experience was great Hussain myself person was very patient and informative. Mo in finance was also great and Rob The sales manager was very pleasant to deal with. Thank you. More

by Moe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: HUSAIN SHEIKHANI , Moe the finance manager

December 26, 2024

Dealership Rating
Employee Rating

They were able to work with me and make sure I got exactly what I wanted. They were always thorough and made sure every question was answered. More

by Halbachm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Shneider

December 19, 2024

Dealership Rating
Employee Rating

This is my second purchase of a BMW from Bill Jacobs. Service is very important to me and with my first BMW I experienced excellent maintenance and service on my car. This made it very easy for me to mak More

by Ronapapini
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Christian Johnson

December 08, 2024

Dealership Rating
Employee Rating

Everyone we dealt with from our arrival to after our purchase were very polite and available for all our questions. More

by asiron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Schneider - Excellent

November 21, 2024

Dealership Rating
Employee Rating

Jessica helped us on purchasing X7, it was a great experience, and Rob is a great manager, thank you both! More

by Liang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Presniakovas

October 31, 2024

Dealership Rating
Employee Rating

I leased my first BMW, my experience at Bill Jacobs was smooth and quick, Husaine helped me thru the whole process, big shout out to him, he was knowledgeable, honest, and quick to answer any of my questio More

by mhernan05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: HUSAIN SHEIKHANI

Nov 14, 2024

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do!

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