Rob Hughes
Rob Hughes at Joseph Toyota of Cincinnati
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Rob Hughes

New Car Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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5.0
20 Reviews

Dealership Experience

31 yrs, 3 mos

5.0

20 Reviews

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20 Reviews of Rob Hughes

May 01, 2023

Dealership Rating
Employee Rating

Luke was very helpful and made whole experience. a pleasure. They bought me a front grill that was.damaged no question aske.when and if I buy another car they will be.my first stop.thank you for a More

by rharsley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2023

Joseph Toyota of Cincinnati responded

We're thrilled to hear that Luke helped make your whole experience a pleasure, Rharsley! At Joseph Toyota of Cincinnati, we strive to provide excellent customer service and we're delighted to hear you had such a great experience. We're so grateful for your business and hope you love your new front grill!

April 12, 2023

Dealership Rating
Employee Rating

Derek Miller was so kind and patient when explaining my functions over and over until I remembered them. After I took my car home and needed to ask him a question he would talk to me as if I was at the dea More

by putzscw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Miller

Apr 12, 2023

Joseph Toyota of Cincinnati responded

Thank you! Derek and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Toyota of Cincinnati.

April 06, 2023

Dealership Rating
Employee Rating

Excellent job well done the people there showed great respect and they were very helpful More

by janeen2541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2023

Joseph Toyota of Cincinnati responded

Thanks for sharing about your experience with Joseph Toyota of Cincinnati. We appreciate your business and hope to see you again soon!

March 31, 2023

Dealership Rating
Employee Rating

Rob and Ty were amazing to work with, and I would definitely love to work with them again in the future. They made purchasing the car so easy. More

by scottnkelly235
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Brewer

Apr 01, 2023

Joseph Toyota of Cincinnati responded

We are so delighted by these five stars! To hear that Rob and Ty provided such a positive experience that you would choose Joseph Toyota of Cincinnati again in the future is so touching. Congratulations on your new car--safe travels until next time!

January 31, 2023

Dealership Rating
Employee Rating

Excellent dealership with comprehensive professional courtesy. The time that each employee takes to create complete customer satisfaction is amazing. Bob, Kyle, Tony are amazing. More

by smith1973ags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cheryl Nix, Larry A Reed, Laura Hall , Joe Schroeder

Jan 31, 2023

Joseph Toyota of Cincinnati responded

Wow, we couldn't ask for a better review! We're thrilled Bob, Kyle, and Tony have delivered attentive professionalism that's earned Joseph Toyota of Cincinnati your confidence. Thank you for all your support!

November 16, 2022

Dealership Rating
Employee Rating

They were helpful getting the options we wanted on our new Highlander. The entire process from trading in our used car to purchasing a new one was great! More

by MARLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry A Reed , Jennifer in finance

Nov 16, 2022

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 03, 2022

Dealership Rating
Employee Rating

A very good , friendly, courteous representative. Great service minimum wait time.yes I would recommend them to a friend or relative. More

by CARLBROWN.SALES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 04, 2022

Joseph Toyota of Cincinnati responded

We're delighted our team offered welcoming and timely service! Your recommendation means a lot to all of us at Joseph Toyota of Cincinnati. Thank you, and safe travels!

October 06, 2022

Dealership Rating
Employee Rating

Excellent care and service. Appreciate the expediency too. And Tony who has always been the best service agent. Wish you all would come and train our Toyota service center in More

by JD9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cheryl Nix , Tony in Service Dept

Oct 06, 2022

Joseph Toyota of Cincinnati responded

Thank you for your review and kind words! We're glad that Tony has been wonderful to work with. We truly appreciate this feedback. See you next time.

August 23, 2022

Dealership Rating
Employee Rating

Great service and very efficient at getting our car in and out of the dealership. More

by ROBMOEDDEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Laura Hall

Aug 24, 2022

Joseph Toyota of Cincinnati responded

It's our pleasure to deliver timely and professional service! Thanks for being a Joseph Toyota of Cincinnati customer!

July 24, 2022

Dealership Rating
Employee Rating

Prompt customer service oriented, excelent service Trusted evaluations Toyota replacement parts are always used. Wait times are never long . More

by HUSKADMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 25, 2022

Joseph Toyota of Cincinnati responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joseph Toyota of Cincinnati!

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