496 Reviews
Write a Review496 Reviews of Rob Hitchcock
September 05, 2024
Timely nice got the job done. No fuss . One day done . Left the car clean No fuss . One day done . Left the car clean More
Other Employees Tagged: Troy Hanlon, Gerry Dariano, Jay Ostrander, Aidan Jones, Donald Eden
September 02, 2024
I wasn’t going to bother with a review from last visit because it wouldn’t look good but since they keep wanting a review here it is. Usually they do good no complaints but last visit… Did good on the maj because it wouldn’t look good but since they keep wanting a review here it is. Usually they do good no complaints but last visit… Did good on the major stuff oil change, new tires and nys inspection. They missed or forgot minor details like resetting oil life indicator after oil change, not topping windshield fluid, left valve cover off one wheel, didn’t evenly fill tires with air I had to stop and fill air in tire. Also my drivers side window was left partially open at pickup on a rainy day too. But overall tires are running great oil seems good. Just minor things I should not have had to experienced. More
Other Employees Tagged: Troy Hanlon, Gerry Dariano, Jay Ostrander, Aidan Jones, Donald Eden
July 29, 2024
Every time I go to the dealership I’m taken care of right away and they explain what is going on with my truck away and they explain what is going on with my truck More
Other Employees Tagged: Troy Hanlon
July 27, 2024
I had a 9:30 appointment. My truck got in the shop at 10:45 for a state inspection. I think that over an hour late for an appointment is a bit much. My truck got in the shop at 10:45 for a state inspection. I think that over an hour late for an appointment is a bit much. More
July 19, 2024
Service done a few weeks ago so I don't remember names. The coordinator I worked with completely understood my tire issue, and service was performed exactly as I hoped. When he reminded me I had enough p The coordinator I worked with completely understood my tire issue, and service was performed exactly as I hoped. When he reminded me I had enough points to cover the whole repair, I was delighted! I have purchased 2 trucks from Metro, and I've always been happy with the service. Great service is what creates loyal customers! Might have been Rob or Troy, but not sure... More
Other Employees Tagged: Troy Hanlon
July 19, 2024
Bought a vehicle and it went smooth, vehicle started to do something that week I bought it and they fixed it right away. Excellent dealership do something that week I bought it and they fixed it right away. Excellent dealership More
Other Employees Tagged: Nicole Bellanger