Rob Hitchcock

Rob in the service area was great. He knew exactly what I needed and got it done in a timely fashion. He knew exactly what I needed and got it done in a timely fashion. More

by Bob Verified Customer Verified Customer

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Timely nice got the job done. No fuss . One day done . Left the car clean No fuss . One day done . Left the car clean More

by DEDADEE520 Verified Customer Verified Customer

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I wasn’t going to bother with a review from last visit because it wouldn’t look good but since they keep wanting a review here it is. Usually they do good no complaints but last visit… Did good on the maj because it wouldn’t look good but since they keep wanting a review here it is. Usually they do good no complaints but last visit… Did good on the major stuff oil change, new tires and nys inspection. They missed or forgot minor details like resetting oil life indicator after oil change, not topping windshield fluid, left valve cover off one wheel, didn’t evenly fill tires with air I had to stop and fill air in tire. Also my drivers side window was left partially open at pickup on a rainy day too. But overall tires are running great oil seems good. Just minor things I should not have had to experienced. More

by DAVE12056 Verified Customer Verified Customer

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Super friendly and easy to get answers to questions and the service went super smooth the service went super smooth More

by mrmustang197886 Verified Customer Verified Customer

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Went in for the recall on the Explorer backup camera. Now I get the "Reverse breaking not available" warning every time I put it in reverse. Wonderful. Now I get the "Reverse breaking not available" warning every time I put it in reverse. Wonderful. More

by SGW309 Verified Customer Verified Customer

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Professional Service / have been servicing my trucks for years / quality work and timely / reliable service years / quality work and timely / reliable service More

by CHAMBERS4DPDM Verified Customer Verified Customer

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Every time I go to the dealership I’m taken care of right away and they explain what is going on with my truck away and they explain what is going on with my truck More

by robo1825 Verified Customer Verified Customer

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I had a 9:30 appointment. My truck got in the shop at 10:45 for a state inspection. I think that over an hour late for an appointment is a bit much. My truck got in the shop at 10:45 for a state inspection. I think that over an hour late for an appointment is a bit much. More

by LAGRANGEW586 Verified Customer Verified Customer

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Service done a few weeks ago so I don't remember names. The coordinator I worked with completely understood my tire issue, and service was performed exactly as I hoped. When he reminded me I had enough p The coordinator I worked with completely understood my tire issue, and service was performed exactly as I hoped. When he reminded me I had enough points to cover the whole repair, I was delighted! I have purchased 2 trucks from Metro, and I've always been happy with the service. Great service is what creates loyal customers! Might have been Rob or Troy, but not sure... More

by KPASER Verified Customer Verified Customer

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Bought a vehicle and it went smooth, vehicle started to do something that week I bought it and they fixed it right away. Excellent dealership do something that week I bought it and they fixed it right away. Excellent dealership More

by itsbrittany9560 Verified Customer Verified Customer

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