Rob Henry
Rob Henry at Toyota of Greensburg
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Rob Henry

Service Manager

Toyota of Greensburg

4964 U.S. Route 30
Greensburg, PA 15601

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4.6
20 Reviews

When I'm not here in the Service Department at Toyota of Greensburg, you'll find me outdoors or on the ball field. I enjoy hunting and playing baseball.

Dealership Experience

19 yrs, 4 mos

Industry Experience

31 yrs, 7 mos

Specialties & Trainings

Management

Customer Service

4.6

20 Reviews

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20 Reviews of Rob Henry

December 11, 2024

Dealership Rating
Employee Rating

We recently needed repairs on our Toyota RAV4. Brian (in service) was very professional in keeping us in the loop as to what was wrong and where we stood in the process. We are very happy with t More

by ssharick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Parks, AJ Pacienza , Brian-(service)

Dec 11, 2024

Toyota of Greensburg responded

We're delighted to hear that Brian and our service team at Toyota of Greensburg provided you with such a positive experience. Thank you for recommending us, and we look forward to assisting you in the future!

November 20, 2024

Dealership Rating
Employee Rating

Toyota of Greensburg has been great from purchase through the past 4 years of service. They do not try to sell products and services you don't need. It is easy to get a service appointment using the website More

by jddr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Parks, AJ Pacienza

Nov 20, 2024

Toyota of Greensburg responded

Thank you for sharing your experience with Toyota of Greensburg! We're delighted to hear that our team has consistently provided informative and professional service over the years. We appreciate your trust in us and look forward to continuing to serve you!

November 14, 2024

Dealership Rating
Employee Rating

Our experience was satisfactory. This visit was not as warm. This is our second vehicle with Greensburg Toyota. A 2022 and latest 2024. Nit sure we will return at the end of our cu More

by dremrdremr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Toyota of Greensburg responded

Thank you for sharing your feedback with us. We're sorry to hear that this visit didn't meet the warm experience you've had in the past at Toyota of Greensburg. We greatly appreciate your loyalty and hope we can improve on any concerns during future visits. Please feel free to reach out to us if you would like to discuss your experience further.

October 29, 2024

Dealership Rating
Employee Rating

Their communication is always very clear and explained throughly. Any questions that I may ask are always answered promptly or researched properly and quickly. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Parks, AJ Pacienza

Oct 30, 2024

Toyota of Greensburg responded

Sean, thank you for highlighting the clear communication and prompt responses from our team at Toyota of Greensburg. We're glad to hear your questions are always addressed thoroughly!

October 22, 2024

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Employee Rating

Service may be more expensive than other places but I trust Toyota Greensburg Pa to take care of my 4 runner. More

by 4 Ruunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Parks, AJ Pacienza

Oct 23, 2024

Toyota of Greensburg responded

Thank you for trusting Toyota of Greensburg with your Toyota 4Runner! We appreciate your confidence in our service and are committed to taking great care of your vehicle.

October 12, 2024

Dealership Rating
Employee Rating

Good availability and cordial service department personnel. They explain things well and aim to please. More

by Rhj3mrld
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Toyota of Greensburg responded

Thank you for sharing your experience with Toyota of Greensburg! We're glad to hear our service department provided clear explanations and a pleasant visit. We appreciate the feedback and look forward to serving you again!

September 05, 2024

Dealership Rating
Employee Rating

Friendly associates, clean and comfortable waiting area and work completed within the quoted time frame . More

by Tom
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Parks, AJ Pacienza

Sep 06, 2024

Toyota of Greensburg responded

Tom, we're glad to hear you had a pleasant experience with our team at Toyota of Greensburg. Thanks for the positive feedback!

August 03, 2024

Dealership Rating
Employee Rating

Better communication between technician and service advisor so the customer isn't pissed off next time. More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Ponterio

Aug 05, 2024

Toyota of Greensburg responded

Jimmy, we appreciate your feedback and will work on improving communication between our team members at Toyota of Greensburg. Thanks for bringing this to our attention, and please reach out to us if you would like to discuss your experience further.

July 15, 2024

Dealership Rating
Employee Rating

They are thr they are very thorough, courteous, clean, accessible, reasonable, and very quick The waiting room is very nice. It’s well lit and very comfortable. More

by hfricandfrac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Parks, AJ Pacienza

Jul 16, 2024

Toyota of Greensburg responded

Thank you for highlighting the thorough and courteous service at Toyota of Greensburg! We're glad to hear that our waiting room met your expectations as well. We appreciate your feedback!

June 28, 2024

Dealership Rating
Employee Rating

Great experience. Service department has a friendly staff. Keep up the good work. I will be back in the future for sure. More

by Wizard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Smith, Ed Wargo

Jun 28, 2024

Toyota of Greensburg responded

Harold, thanks for the positive feedback! We're glad to hear you had a great experience with our service department at Toyota of Greensburg. Looking forward to seeing you again in the future!

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