Toyota of Greensburg

If I could rate LESS then 1 star I would. The absolute worst experience my wife and I have ever had, at any car dealer. We completed a credit app online to save time at the dealer. Spoke with Ann Carleton worst experience my wife and I have ever had, at any car dealer. We completed a credit app online to save time at the dealer. Spoke with Ann Carleton several times and also several emails over a couple of days. They had a White Highlander LMTD and we were assured it was available and would be clean and ready for us when we arrived. We wanted to make sure of this so as not to waste our time, or theirs, plus we were coming from an hour away, so we didn't want to make a wasted trip. Unfortanately that's exactly what happened. We arrived around 1130 am on a Saturday morning only to find out the vechicle in question had been sold and the person who purchased it was driving it away when we arrived.I know how long it takes to get a deal done from start to finish, so when this person was driving off the lot, we figured the vehicle was either sold the night before or at 9 am someone showed up and bought it. They never had the decency to call us and tell us it had been sold. Worse yet, they told US IT WAS AVAILABLE then sold it to someone else even though we were coming in to look at it, and had the credit app already completed. What a joke. Needless to say WE LEFT highly upset because they didn't have another of the same vehicle. ANOTHER JOKE. Sell the only one you have to someone after telling us it was available and would be clean and ready. Even more of a joke, calling to speak to the GENERAL MANAGER,Gary Semanchek and NEVER RECEIVING A CALL BACK. Needless to say if this is how they conduct business, it's for the better we didn't buy from them. They say Toyota of Greensburg, 'Home of the Lifetime Warranty.' I SAY BEWARE BEWARE BEWARE, If it sounds to good to be true, It probably is, otherwise most other deaslers would offer the same thing. Do your self a favor, Go to another Toyota dealer. More

Talk about a real disappointment...let me tell you about my experience with Toyota of Greensburg and Bill Slater. I have been looking for a used truck for quite a while, I found the truck that I thought I w my experience with Toyota of Greensburg and Bill Slater. I have been looking for a used truck for quite a while, I found the truck that I thought I was looking for on their website. After contacting Bill Slater and asking several questions, he assured me this truck was WONDERFUL, after him sending me additional pictures I was sure this was my truck. Being as I live more than 2 hours away I was convinced by Bill Slater that the trip would worth my while. After working all day my wife and I decided to drive up and take a look...WHAT A DISAPPOINTMENT!!! Rust bucket, no way it would pass even the most lenient inspection. Even though Bill said it was rust and dent free and passed a 100+ point safety check. As far as I'm concerned, I wouldn't buy a little red wagon from them for my son to ride, the tire would probably fall off or it would break in half. More

My name is Donald, I visited this dealership on Saturday the 11th 2013. I was greeted in the parking lot by a man named Matt. He ask if he could help me and I told him I was just looking and that my credit the 11th 2013. I was greeted in the parking lot by a man named Matt. He ask if he could help me and I told him I was just looking and that my credit was not so good, so I was looking to see what i could afford. He stated he was one of the managers and he would get a salesperson, but he said based on the fact your credit is shot, I would recommend flannery cars up the street they deal with people like you! I was so insulted I basically ran to my car and left. I will never go back. This company should not have rude managers working for them that treat poor credit customers differently than others. More

Larry was very professional through out the purchase process. He also has taken care of me even after the sale,and I am very appreciative for his commitment to customer service. I highly recommend Larry process. He also has taken care of me even after the sale,and I am very appreciative for his commitment to customer service. I highly recommend Larry Jenkins and Toyota of Greensburg to anyone looking to purchase Toyota. I was very happy with the deal they gave me and the deal was better than the Toyota dealer I have purchase from in the past. More

Had such a great experience at Toyota of Greensburg. Joe S and the entire Toyota family were very nice and courteous . Went to "other dealers " in last 3months and should have come here FIRST. The entire S and the entire Toyota family were very nice and courteous . Went to "other dealers " in last 3months and should have come here FIRST. The entire experience was great. I had a hassle free experience for the first time. I didn't feel like I was being "stalked" as was the case with the others. Everyone was very professional and courteous. You all made my car buying experience a truly great experience. Joe S was so knowledgeable about the vehicles. Would recommend that you make this your First and only place to go. Prices were great also. Thanks again!!!! More

I would not send my enemy to this dealer. They are terrible, do not care about their customers. All they want to do is sell a car, even of they have to lie about things. My salesman told me I had to w terrible, do not care about their customers. All they want to do is sell a car, even of they have to lie about things. My salesman told me I had to wait 4-6 weeks to get the title in order to make some changes to my financing, waited 4 weeks and called back hoping to get some good news. The new salesman I spoke to said I didn't have to wait at all! The first salesman must not have known Anything! Their call center is terrible, prices are high, and I just would not recommend this dealer to anyone I knew. More

**PLEASE READ ALL BEFORE YOU USE TOYOTA OF GREENSBURG** I took my toyota to get serviced because of bad noise coming from motor. The technician told me nothing was wrong. The manager was arrogant and very ru took my toyota to get serviced because of bad noise coming from motor. The technician told me nothing was wrong. The manager was arrogant and very rude. The majority of the techs are young and while waiting I saw the techs doing burnouts with customers vehicles. Later that week i took my toyota to a different toyota dealer and they discovered my tensioner bearing was about to fail. Now I drive 1 hour away to get my toyota serviced, believe me the long drive is worth it. IF YOU CARE ABOUT YOUR VEHICLE DON'T GO TO TOYOTA OF GREENSBURG. Thank You for reading. More

We have purchased 6 new ones + used cars an equinox. subaru,& a ford ranger truck ALL within the last 6yrs. Everyone we delt with was,attentive to our needs and questions.No high pressure salesmen. subaru,& a ford ranger truck ALL within the last 6yrs. Everyone we delt with was,attentive to our needs and questions.No high pressure salesmen. The new car owners dinner was great(last night).Good food desert and drinks. Would not consider buying anywhere else. More

Would recommend John Staab to anyone he was very helpful in the purchase of our new car. Low pressure which was very nice most salesman are not as nice as him we felt very welcomed. Thank You Again John for in the purchase of our new car. Low pressure which was very nice most salesman are not as nice as him we felt very welcomed. Thank You Again John for making our Car Buying experience Great! We will definatly Recommend John to Everyone we know looking to purchase a car. More

I would recommend this dealer to all my friend and family. This is worth the trip to go to greensburg. The sales people to not pressure you in to buying but will guide you every step off the way. T family. This is worth the trip to go to greensburg. The sales people to not pressure you in to buying but will guide you every step off the way. They are willing to work worth you The saleman that I dealt with was very nice and helpfull. More