Rob Chandler

I brought my car in for a transmission repair and during a test drive, their employee caused an accident that permanently lowered the value of my vehicle. Communication lacked transparency, and I now face a a test drive, their employee caused an accident that permanently lowered the value of my vehicle. Communication lacked transparency, and I now face a Carfax report and depreciation that I didn’t cause. Very disappointed with how the situation was handled. More

by GUILHERME_LANNES Verified Customer Verified Customer

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Very professional and accommodating. Service is done quickly and everyone is very helpful and friendly. Service is done quickly and everyone is very helpful and friendly. More

by clouise1969 Verified Customer Verified Customer

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Always a good experience. The Service team at Colonial knows what my vehicles need. Never any pushy sales or add-ons. I highly recommend them The Service team at Colonial knows what my vehicles need. Never any pushy sales or add-ons. I highly recommend them More

by mlc3264 Verified Customer Verified Customer

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Very happy with Sue at the service desk, who took care of the tire that was unable to be fixed with a new one the tire that was unable to be fixed with a new one More

by LUKEWADE71 Verified Customer Verified Customer

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Thank you Bob and Sue for taking my Bronco in last minute and getting it inspected as well as fixing that pesky turn signal fast blink. Lets hope it stays away! and getting it inspected as well as fixing that pesky turn signal fast blink. Lets hope it stays away! More

by kevintroy5KTroy100 Verified Customer Verified Customer

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Phil and team were great as always. Fixed the problem quickly and communicated with me thru the whole process. Even got me a Lyft home. Fixed the problem quickly and communicated with me thru the whole process. Even got me a Lyft home. More

by mike_earls2003 Verified Customer Verified Customer

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As always Colonial ford makes any experience when dealing with sales or service painless and such a wonderful time. with sales or service painless and such a wonderful time. More

by dennist01 Verified Customer Verified Customer

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They always do what it takes to make me feel like a valued customer from the time I walk in the dealership to the time I leave with my vehicle, top notch all the way. Phil and crew in the service depar valued customer from the time I walk in the dealership to the time I leave with my vehicle, top notch all the way. Phil and crew in the service department are the best. More

by BIGBASS250 Verified Customer Verified Customer

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Service way too expensive trying to add on things I didn’t need, not really satisfied didn’t need, not really satisfied More

by alicemae717 Verified Customer Verified Customer

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Sue, Phil and Bob did an exceptional job taking care of me and my truck!! I have all my work done because of these fine individuals!! me and my truck!! I have all my work done because of these fine individuals!! More

by paul@brandchampionmedia.com Verified Customer Verified Customer

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