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Rita Alcaraz

Overview Reviews (5) Inventory (420)

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Rita Alcaraz

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Rita Alcaraz

Hiring Manager

Greenway Kia East

8701 East Colonial Dr
Orlando, FL 32817

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4.2

5 Reviews

Overview Reviews (5) Inventory (420)

Dealership Experience

14 yrs, 8 mos

Industry Experience

20 yrs, 6 mos

Languages Spoken

English

4.2

5 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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5 Reviews of Rita Alcaraz

October 26, 2024

Dealership Rating

Employee Rating

As always Carlos overseees my repairs that is needed. Every area in the store from service repair, sales personnel and cashiers are also helpful and nice. I moved up to Ormond beach the Kia store here no Every area in the store from service repair, sales personnel and cashiers are also helpful and nice. I moved up to Ormond beach the Kia store here no one wants to use the them. Not buying a car they won’t even answer questions. So I drive down to Orlando to get my car serviced from Kia East. More

by 10297ROSE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carlos Alejo

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Oct 28, 2024 -

Greenway Kia East responded

Thank you for making the trip to see us at Greenway Kia East! We're delighted that Carlos and our team continue to provide you with excellent service. We appreciate your loyalty and look forward to assisting you in the future!

October 08, 2024

Dealership Rating

Employee Rating

Can’t complain, everything was excellent, great service and great customer service: I totally recommend it. and great customer service: I totally recommend it. More

by Oriana Godoy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jairo Paez, Hicham Belharsa, Alfredo Infante Perez, Fiyin Adeyeye

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Oct 08, 2024 -

Greenway Kia East responded

Oriana, we're delighted to hear you had an excellent experience with us at Greenway Kia East! Thank you for recommending our service. We look forward to seeing you again in the future!

September 22, 2024

Dealership Rating

Employee Rating

The whole process was smooth from the quote to signing. Everyone was pleasant and helpful. Greg Williams was awesome and I will definitely be back for next Kia. Everyone was pleasant and helpful. Greg Williams was awesome and I will definitely be back for next Kia. More

by parkerg21

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Williams, Andres Urdaneta

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Sep 23, 2024 -

Greenway Kia East responded

Thank you for sharing your experience! We're delighted to hear that Greg and the team at Greenway Kia East made everything smooth and pleasant. Looking forward to seeing you again for your next Kia!

June 17, 2024

Dealership Rating

Employee Rating

Good service take care faster rapid 💯 and effective to the customer service take care faster and the customer service take care faster and More

by BLENDARTURNO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Rodriguez, Joseph Mnassa, Jorge Chavez, Jairo Paez, Ayoub Lazaar, David Dukes, Simon Dib, Alfredo Infante Perez, Joshua Fernandez

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Jun 17, 2024 -

Greenway Kia East responded

We're thrilled our team hit the mark with prompt service! Thank you for choosing Greenway Kia East. Until next time!

May 31, 2024

Dealership Rating

Employee Rating

Denied a clear warranty claim, would not work with me. Would not recommend. Go to a different Kia dealer. Would not recommend. Go to a different Kia dealer. More

by ASHTOND98

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Gina Carpio, Carlos Alejo, Joshua Fernandez, Shelby Bishop, Mathew Westberg, Fiyin Adeyeye, Hector Rodriguez

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Jun 03, 2024 -

Greenway Kia East responded

We apologize for the frustration you've experienced with your warranty claim. We strive to provide easygoing assistance to all our customers, and it's disappointing to hear we fell short in this instance. Please reach out directly so we can discuss this further and try to find a resolution. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

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