Rita Alcaraz
Rita Alcaraz at Greenway Kia East
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Rita Alcaraz

Hiring Manager

Greenway Kia East

8701 East Colonial Dr
Orlando, FL 32817

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4.1
17 Reviews

Dealership Experience

14 yrs, 11 mos

Industry Experience

20 yrs, 9 mos

Languages Spoken

English English

4.1

17 Reviews

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17 Reviews of Rita Alcaraz

February 06, 2025

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Employee Rating

I always get 5 star service when I go to Greenway Kia East, everyone who helped me out are great ! More

by DELACRUZCAROLYNE
Service Price Transparency
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Recommend Dealer
Yes
Feb 07, 2025

Greenway Kia East responded

Carolyne, we're happy to know you've had nothing but great experiences with our service team at Greenway Kia East! Thank you for sharing; we appreciate it. Take care!

January 17, 2025

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como siempre muy bien todo. el equipo muy dispuesto a solucionar cualquier situacion. QUEDO PENDIENTE EL TEMA DEL PLUG DE LA CAMIONETA, pero ya veremos la proxima. muy agra More

by LUIS64
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 18, 2025

Greenway Kia East responded

Gracias por compartir su experiencia con nosotros en Greenway Kia East, Luis. Nos alegra saber que el equipo estuvo dispuesto a ayudarle y resolver cualquier situación. Estaremos atentos para solucionar lo de la camioneta en su próxima visita. Agradecemos mucho su apoyo!

January 14, 2025

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All personell are very polite and eager to help with whatever I need done to the car I have and enjoy. I would recommend people to buy a Kia at your dealership. More

by NOEMAIL50
Service Price Transparency
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Recommend Dealer
Yes
Jan 14, 2025

Greenway Kia East responded

Thank you for recommending Greenway Kia East! We're delighted to hear that our team has been polite and helpful with your car needs. We appreciate your support and look forward to assisting you in the future!

December 18, 2024

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All staff members and sales representatives and managers treated me with great respect and admiration. They help me with all the functionality of the vehicle and setting with the app. Highly recommend this More

by jluvm2012
Service Price Transparency
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Recommend Dealer
Yes
Dec 19, 2024

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East provided you with respectful and helpful service. Thank you for recommending us, and we're here if you need any further assistance!

December 14, 2024

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All sales associates treated me with the upmost gratitude and respect. They took care of everything and explained the car functions very easily. More

by jluvm2012
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Recommend Dealer
Yes
Dec 16, 2024

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East provided you with such respectful and informative service. Thank you for sharing your experience, and we hope you're enjoying all the features of your new car!

December 14, 2024

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Sales person and staff where very helpful and knowledgeable in all my needs that I wanted for a Kia. Explain everything about the telluride and helped in setting up all apps and systems in my pho More

by jluvm2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2024

Greenway Kia East responded

Thank you for the glowing recommendation! We're delighted to hear that our team at Greenway Kia East was able to assist with your needs and provide a thorough explanation of the Telluride. Enjoy all those new features, and feel free to reach out if you need any more assistance!

November 30, 2024

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At the dealership I have a great customer service experience. The team from those greeting me when I arrived to Shelby who followed up my recall service from beginning to finish were professional and More

by DZOU3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Shelby Bishop , The Ldy who initially took my call and helped me set up my appointment was very friendly. Sorry I can't remember her name.

Dec 02, 2024

Greenway Kia East responded

We are glad to hear that Shelby provided excellent service. Thanks for choosing Greenway Kia East!

November 19, 2024

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Everyone was courteous, friendly and very efficient. Quick service and smooth buying process. Negotiable. Prices were great. Service appointment was made quick, in and out. It was truly a pleasure to sh More

by sserrano0117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Greenway Kia East responded

Thank you for sharing your experience with us at Greenway Kia East! We're delighted to hear that our team provided courteous and efficient service, making the buying process smooth. We appreciate your kind words and look forward to serving you again in the future!

November 17, 2024

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Terrible service "After" I bought the car. Dealer failed me at every level. Customer service was horrible would never buy here again. More

by semerson91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 17, 2024

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your experience was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

November 16, 2024

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Employee Rating

Yoannel was great. He gave me necessary information to help with my car shopping experience More

by Jfborimori.30
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Simon Dib, Andres Urdaneta, Yoannel Gandia , Joseph Mnassa

Nov 18, 2024

Greenway Kia East responded

We are glad to hear that Yoannel provided an excellent purchasing experience. Thanks for choosing Greenway Kia East!

1

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