Riki Rosales
Riki Rosales at EchoPark Automotive Phoenix (Avondale)
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Riki Rosales

Experience Guide

EchoPark Automotive Phoenix (Avondale)

10555 Papago Fwy
Avondale, AZ 85323

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5.0
55 Reviews

Hello Future Guests, my name is Riki Rosales and I work in Sales for Echo Park car dealership. The last ten years I worked in the medical field, but I was ready for a change. I am sure my two teenage sons were thinking ‘what is mom thinking?’ when I decided to venture into the car world. I started with Echo Park 2 years ago. Originally I was hired to work in Post Sales dept. I quickly saw who Echo Park was and what they were about and I fell in love! My co-workers are beyond amazing, and I discovered I had a natural skill working with our guests. After a few months I was asked to go into sales, I agreed but was very nervous. I had never sold anything in my life! But after working closely with the sales team I realized it truly is about making the guest experience as enjoyable as possible. I knew I would do well! I love working with people and seeing the smile on their faces as they drive away, reminds me why I do this job!

Dealership Experience

3 yrs, 10 mos

Industry Experience

3 yrs, 10 mos

Languages Spoken

English English

5.0

55 Reviews

Write a Review

55 Reviews of Riki Rosales

October 26, 2024

Dealership Rating
Employee Rating

Very professional, respectful and knowledgeable. I will recommend her to all my friends and relatives. More

by Mia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Garcia

Nov 01, 2024

EchoPark Automotive Phoenix (Avondale) responded

Thank you for your kind words! We are dedicated to providing professional, respectful, and knowledgeable services to all of our customers. We appreciate your recommendation to others. It means a lot to us!

June 12, 2024

Dealership Rating
Employee Rating

This dealership was very upfront and transparent. Christian was very kind and patient which helped the deal go smoothly! More

by Paytonnelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Cortes , David, Foster 5 Stars

Jun 15, 2024

EchoPark Automotive Phoenix (Avondale) responded

Thank you for the review! Get out there and enjoy your car! So glad we could make you happy. Thanks for the review! Send us pics from your future road trips. Call or stop by if you have any questions – we’re always here to help.

February 26, 2024

Dealership Rating
Employee Rating

They helped me get into the vehicle I wanted after another dealership did me dirty trying to sell a vehicle that didn’t even run More

by Xbanta.matthew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Delano

Feb 28, 2024

EchoPark Automotive Phoenix (Avondale) responded

A new-to-you car and a great review for us – sounds like a win-win. Thank you for the positive feedback! Thank you for the kind words. Happiness is what we do, and if there’s anything else you need, let us know.

February 19, 2024

Dealership Rating
Employee Rating

Very helpful even during a very busy evening and I just walked in, got a better offer on my trade in then other dealers. More

by Tsume87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cabuslay

Feb 21, 2024

EchoPark Automotive Phoenix (Avondale) responded

Hi, Tsume87! This gives us the “sunroof open, wind in our hair” kind of feeling! So happy you’re happy with your new ride. This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

October 31, 2023

Dealership Rating
Employee Rating

Best experience ive evwr had buying a car, Thank you! They saved us$$$ hundreds of$$ a month. More

by tamiblevins22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 02, 2023

EchoPark Automotive Phoenix (Avondale) responded

Thank you! We love playing matchmaker – so glad we could help you find your dream car. This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future. Happy driving!

June 10, 2023

Dealership Rating
Employee Rating

Riki was great to work with and made the buying experience very efficient. She was courteous and professional. More

by Skippy23
Recommend Dealer
Yes
Jun 14, 2023

EchoPark Automotive Phoenix (Avondale) responded

Hi, Skippy23, we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark. Thank you for the kind words! Happiness is what we do, so thank you! And if there’s anything else we can do, let us know. Happy driving!

April 30, 2023

Dealership Rating
Employee Rating

My sales person was amazing, but the overall experience was a little disappointing. I bought a 30 thousand dollar used truck and was unhappy with the cleanliness of the vehicle. I was told that they would More

by Gmaneddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: James Delano

May 01, 2023

EchoPark Automotive Phoenix (Avondale) responded

Hi, Gmaneddy. We'd like a chance to rectify the situation for you. Please feel free to reach out to me (Bea), at the EchoPark in Avondale at 602.691.3205. Thank you!

April 29, 2023

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Employee Rating

Great first car buying experience with Adad. He made the process seamless and transparent! Definitely would come back again. More

by Hanna Baker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2023

EchoPark Automotive Phoenix (Avondale) responded

Hi, Hanna Baker! We are so glad Adad was able to help you find a great vehicle and make your first car-buying experience a great one! Thank you for sharing your feedback with us, we can't wait to share this with the team. We appreciate your time & business, happy driving!

April 28, 2023

Dealership Rating
Employee Rating

***Edited— Bea reached out to me on this review immediately addressing and fixing the two issues I had. I guess I was using the general phone numbers for Echopark instead of the direct line. I appr More

by KBee
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Beatrice Mitchell

Apr 28, 2023

EchoPark Automotive Phoenix (Avondale) responded

Hi, KBee. You can reach out to me (Bea) directly at 602.691.3205, this is my desk line here at the Avondale store. That way we can get your concerns addressed and even see what number you had reached out to, as it may have been a number for our general call center. We appreciate your time, thank you!

Apr 28, 2023

KBee responded

Hi, I just tried to call and left another message. Thanks

Apr 29, 2023

EchoPark Automotive Phoenix (Avondale) responded

Hi! It was great to speak with you and I'm so glad we could help get this issue resolved for you! We look forward to seeing you next week! Thank you!

Apr 30, 2023

KBee responded

Thank you for all your help!

May 06, 2023

EchoPark Automotive Phoenix (Avondale) responded

Hi, Katie! We appreciate your time and we are so glad we were able to help! Feel free to call me if you have any questions. :) Thank you!

April 12, 2023

Dealership Rating
Employee Rating

Adad was great to work with. He never made me feel pressured in to my purchase. He made it very comfortable by walking us through every step so we were never left just wondering More

by eleal553
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2023

EchoPark Automotive Phoenix (Avondale) responded

Hi, Eleal553! We’re 100% devoted to making you happy, and we’re so happy to read such a great review about Adad & our team here at EchoPark, thank you! Longer days mean more fun in the sun, so enjoy that sweet ride, and call us if you need us. Happy driving!

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