Rigoberto Mendoza

This place has awful customer service. Lie about prices and services. Lie on your paperwork about you refusing service. Not trust worthy. Scammy. And prices are ridiculous. Made me do a te Lie about prices and services. Lie on your paperwork about you refusing service. Not trust worthy. Scammy. And prices are ridiculous. Made me do a test twice a few months apart that has wildly different results. Liars. More

by REDRIDINGHOOD4315 Verified Customer Verified Customer

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Miscommunication throughout process when booking appointment on phone with a live person. I requested to leave vehicle before 7 am ( work @ 7:30). ; keys to be left in lock box ( as I’ve done in pas appointment on phone with a live person. I requested to leave vehicle before 7 am ( work @ 7:30). ; keys to be left in lock box ( as I’ve done in past) Arrived @ 6:45 am and 8 cars in line already with green cones blocking left lane to enter parking lot. I went around the back ( service area) spoke to a friendly gentleman ( with beard) I asked where I can park my vehicle and leave keys since I needed to get to work. He kindly said sorry you have to Wait in that line after I explained to him I couldn’t. He said the line shouldn’t take that long. So I go back in line now the line is even longer and I had to wait. Everyone was friendly however, when I got to that point it’s now 720 and I am already late for work. My ride has been waiting on the street as now late when I asked to speak to Phil Taron, which is our assigned service advisor I had to wait even longer to be told that he is on vacation and then I couldn’t leave until I spoke to another advisor really late and I realize after speaking to Marisela from Toyota that I should have been able to move the cones and leave my keys in the lock box as originally requested a huge inconvenience and time lost at my job as integrity was questioned for me being late More

by ROBMAR2 Verified Customer Verified Customer

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I always receive friendly and professional service at each visit. Definitely one of a kind level of service, thank you! each visit. Definitely one of a kind level of service, thank you! More

by ANIS.ZDIN05 Verified Customer Verified Customer

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This is a nice lot. Upon my first arrival I was greeted immediately and asked a few questions about what I was looking for. Every employee I came into contact with was v Upon my first arrival I was greeted immediately and asked a few questions about what I was looking for. Every employee I came into contact with was very helpful. It was my first time buying a car but everyone made sure I was comfortable before proceeding and didn't rush me, and I appreciated that a lot. More

by ERYKAJAND Verified Customer Verified Customer

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Very impressive organization. Service performed quick and great quality workmanship. Freindly staff and Steve Saad YSLAB went out of his way to make things happen. Service performed quick and great quality workmanship. Freindly staff and Steve Saad YSLAB went out of his way to make things happen. More

by TOM@CELTICCLASSICPOOLS.COM Verified Customer Verified Customer

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Great friendly staff. Always leave there knowing my car was well taken care of. Will always go back there fir service and sales. Always leave there knowing my car was well taken care of. Will always go back there fir service and sales. More

by PHILTARIN Verified Customer Verified Customer

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One of the most reliable and trustworthy service departments. Excellent customer service staff and managers. departments. Excellent customer service staff and managers. More

by SUMMERSBRIAN Verified Customer Verified Customer

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I was pleased with the customer service. The prompt and expedited service was excellent. Thank you The prompt and expedited service was excellent. Thank you More

by PERAZAW Verified Customer Verified Customer

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The hole process was quick and easy. Everyone was helpful, if you had questions to ask they have the answers. Everyone was helpful, if you had questions to ask they have the answers. More

by SALVADORLARAA19 Verified Customer Verified Customer

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First time costumer. I bought my 4Runner from Claremont Toyota and also did my first service here. All I can say is that this place and and employees gives you a warm wel I bought my 4Runner from Claremont Toyota and also did my first service here. All I can say is that this place and and employees gives you a warm welcome. This place makes you very comfortable. 100% satisfied costumer. Will refer to friends and family. More

by azndrift06 Verified Customer Verified Customer

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