Ricky Pereira-Santos
Ricky Pereira-Santos at Land Rover Sudbury
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Ricky Pereira-Santos

Sales Manager

Land Rover Sudbury

83 Boston Post Rd
Sudbury, MA 01776

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4.2
5 Reviews
4.2

5 Reviews

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5 Reviews of Ricky Pereira-Santos

December 06, 2024

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Matt is a great sales representative. He’s knowledgeable, professional and proactively keeps me informed. I have been lucky to have had Matt be the person that I have bought two new vehic More

by Rover/Benz Owner
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 06, 2024

Land Rover Sudbury responded

We're delighted to hear that Matt has provided you with such excellent service at Land Rover Sudbury! It's wonderful knowing he's been able to assist you with your vehicle purchases over the years. Thank you for choosing us, and we look forward to serving you again in the future!

May 08, 2024

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Awesome experience. Everyone is so kind. Used vehicle purchase was quick, easy, efficient, and timely. More

by ginacibien1
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Prochnow, Zashary Santiago, Tom Caswell , Sulmarys Cruzado, Christopher Sorensen

May 08, 2024

Land Rover Sudbury responded

We're glad to know your used vehicle purchase was quick and efficient at Land Rover Sudbury. Thanks for the kind words about our team, we appreciate it!

April 30, 2024

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Employee Rating

Horrible Service General Manager Luiz is one of the worst I’ve ever met their lack of communication and attention to customer care is unbelievable 👎🏻 More

by JUSTIN STRONG
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 01, 2024

Land Rover Sudbury responded

Justin, thank you for the review. We regret that we were unable to meet your expectations and will keep this feedback in mind as we work to continually improve the experiences our customers have with us. Respectfully, Luiz Augusto Angelo - General Manager - langelo@herbchambers.com

May 01, 2024

JUSTIN STRONG responded

To be fair, Actions Speak louder than words.

May 18, 2024

JUSTIN STRONG responded

Guess the vehicle has more problems than anticipated. The car has now been in your shop a total of about 6 weeks . The first time you fixed it guess you didn’t. I’m so blown away by you and your team’s negligence on telling me the problems before I signed the paperwork. But I’m sure you and your team knew exactly what was wrong . You know since it went through your shop when you guys had first acquired it…… I expected way better. So sad . So disappointed. Just unreal actions from such a prestigious brand. You and your associates not so prestigious. 10:09 pm

January 30, 2024

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A true pleasure to work with Manny. From start to finish Manny got the job done for us. Very classy and professional More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Diaz

Jan 30, 2024

Land Rover Sudbury responded

Steve, we're delighted to know that Manny provided a top-notch experience at Land Rover Sudbury. Thanks for your kind words and support!

January 15, 2024

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Employee Rating

Tom Caswell was a very helpful sales person and a pleasure to work with. The dealership was very accommodating to achieve an amiable deal for both of us. Thank you. More

by cclarke372003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zashary Santiago, Tom Caswell

Jan 16, 2024

Land Rover Sudbury responded

We're delighted to know that Tom and the team at Land Rover Sudbury were able to assist you in finding a deal that worked for everyone. Thanks so much for your positive feedback!

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