Melissa Prochnow

Mike was great at offering the CPO vehicle I wanted at my exact price and giving me what I needed for the trade in, but everything fell apart in the finance department. I specifically asked to use Land Ro exact price and giving me what I needed for the trade in, but everything fell apart in the finance department. I specifically asked to use Land Rover's Chase lender and only wanted one hard inquiry on my credit report, but they did three hard inquiries instead (even after saying Chase was "approved") and then offered me 2-4% higher APR than my local credit union and sites like Cap1/CarMax. They also don't seem to be equipped to handle nearby out of state purchases, as they wanted me to drive four hours round trip to sign paperwork and then wait a bit over a week to drive to the DMV here in my state and actually exchange the vehicle. In the end, no sale was done, my credit score dropped four points, and I have three new hard inquiries for about the next two years. More

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Alex was truly great. Held my hand through the entire process. Love my new Discovery Sport! Held my hand through the entire process. Love my new Discovery Sport! More

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First time dealing with LR and particularly this one. Overall a very good experience. Team was attentive and knowledgeable. Hope the service experience will match. Overall a very good experience. Team was attentive and knowledgeable. Hope the service experience will match. More

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Purchased a new RR Sport from Land Rover Sudbury, and it was an overall great experience. In particular, my sales gentleman, Timilehin, who was courteous and very respectful of a self-induced time crunch r was an overall great experience. In particular, my sales gentleman, Timilehin, who was courteous and very respectful of a self-induced time crunch requiring both my wife and me to be out of town at the same time. Even though our schedules were tight, Timilehin made signing and pickup easy peasy. Highly recommend reaching out to Timilehin and the team for your next purchase. . More

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Matt is a great sales representative. He’s knowledgeable, professional and proactively keeps me informed. I have been lucky to have had Matt be the person that I have bought two new vehic He’s knowledgeable, professional and proactively keeps me informed. I have been lucky to have had Matt be the person that I have bought two new vehicles from in the past five years. More

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Awesome experience. Everyone is so kind. Used vehicle purchase was quick, easy, efficient, and timely. Everyone is so kind. Used vehicle purchase was quick, easy, efficient, and timely. More

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Horrible Service General Manager Luiz is one of the worst I’ve ever met their lack of communication and attention to customer care is unbelievable 👎🏻 I’ve ever met their lack of communication and attention to customer care is unbelievable 👎🏻 More

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From start to finish, Manny was great to work with! Excellent communication, very knowledgeable, efficient and most importantly - personable. Thanks, Manny! Excellent communication, very knowledgeable, efficient and most importantly - personable. Thanks, Manny! More

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Amr was great, so was Lawrence. Easy from start to finish. This was our second vehicle purchased here and we will continue to do business. Easy from start to finish. This was our second vehicle purchased here and we will continue to do business. More

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The service at this LR Sudbury location is the best in MA. Staff is courteous, thoughtful & meticulous. Although I don’t want to have my car in the service department, I love seeing the staff!! MA. Staff is courteous, thoughtful & meticulous. Although I don’t want to have my car in the service department, I love seeing the staff!! More

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