Ricky Bush
Ricky Bush at Safford Brown Hyundai Fairfax

Ricky Bush

Service Manager

Safford Brown Hyundai Fairfax

10925 Fairfax Boulevard
Fairfax, VA 22030

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2.8
23 Reviews
2.8

23 Reviews

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23 Reviews of Ricky Bush

October 05, 2025

Dealership Rating
Employee Rating

Stafford Brown is the best. c c c c c c c c c xv More

by GAILHERMOSILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2025

Safford Brown Hyundai Fairfax responded

Thank you for your positive feedback, Gail! It's wonderful to hear that you had a great experience with Safford Brown Hyundai Fairfax. We appreciate your support and look forward to serving you again in the future! Sincerely, The Team at Safford Brown Hyundai Fairfax

October 05, 2025

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Employee Rating

Regular oil change was great, but wish vacuuming and a car wash were included with the service More

by jessicafraser_99
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Durdaller, Alix Webb

Oct 05, 2025

Safford Brown Hyundai Fairfax responded

Hi Jessica: Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

October 02, 2025

Dealership Rating
Employee Rating

Alix was invaluable. She cut through warranty red tape and facilitated repairs. She was knowledgeable and confident in answering all questions we had. She was attentive a More

by Teribaker67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Durdaller, Alix Webb , Robert (intake person)

Oct 02, 2025

Safford Brown Hyundai Fairfax responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 02, 2025

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Employee Rating

The friendliness and communication from the service staff is top notch. From noticed before dropping off my car to updates during the service, Safford Brown Hyundai is fantastic! More

by fruger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Durdaller, Alix Webb

Oct 02, 2025

Safford Brown Hyundai Fairfax responded

Thanks for sharing your thoughts about your experience with Safford Brown Hyundai Fairfax. We appreciate your business and hope to see you again soon!

July 04, 2024

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Employee Rating

Bad experience at the service department, They do not honor the Hyundai warranty agreement, so consumers beware of there tricks and do not buy any cars from them. They are disgrace to used car dealers. More

by Namir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Durdaller

Jul 08, 2024

Safford Brown Hyundai Fairfax responded

We acknowledge your review and are currently looking into the events you’ve detailed.

March 07, 2024

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Employee Rating

My experience was terrible. I bought hundai kona 2023 on may27 after a Month I received bill they mentioned some amount in my bill.I try to talk with dealer they didn't receive More

by Shiekh.khalil64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 11, 2024

Safford Brown Hyundai Fairfax responded

Khalil, we appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, The Team at Safford Brown Hyundai Fairfax

February 16, 2024

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Dear Hyundai Fairfax, I am writing to express my extreme dissatisfaction with the recent change in ownership to Stafford Brown. Prior to this change, I was a loyal customer motivated to purchase fro More

by oversoul_2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Durdaller, Alix Webb

Feb 20, 2024

Safford Brown Hyundai Fairfax responded

We appreciate your feedback regarding your recent experience. We do have next-day appointments, we are not a week out. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. We'd like the chance to speak with you and hear your feedback regarding your experience. Please contact us at your earliest convenience. Sincerely, The Team at Safford Brown Hyundai Fairfax

December 15, 2023

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Employee Rating

After making a huge mistake buying a 2023 Tucson, the hits just keep on coming. First time I tried to schedule the 7500 mile service visit, it took 3 weeks to get in. The 15k service is also 3 weeks out. More

by beecher202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Durdaller, Alix Webb

Dec 18, 2023

Safford Brown Hyundai Fairfax responded

Thank you for sharing your experience with us. We would like to discuss what you’ve detailed regarding your most experience with us. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns. Sincerely, The Team at Safford Brown Hyundai Fairfax

December 13, 2023

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Employee Rating

The worst service I ever have. I booked the appointment 6 weeks ago for oil change and tire rotation. My appointment was at 11.20 AM and after 3 hours i didn’t have any call or tex More

by genti kosumi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 14, 2023

Safford Brown Hyundai Fairfax responded

Genti, your experience with our service center does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Team at Safford Brown Hyundai Fairfax

November 29, 2023

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Employee Rating

Went in for a 60,000 service on a Sonata and was shocked I had to pay for everything. No free oil changes any more, no free State inspection anymore, wouldn't honor my 10% coupon, that they sent to me. The More

by FoxMan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Alix Webb , George Rigsbee, vehicle safety inspector

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