Industry Experience
21 yrs, 11 mos
18 Reviews
Write a Review18 Reviews of Ricky Brockway
November 18, 2024
Saw this truck online and requested a follow up from the dealership. I was contacted by Johnny Kenney. He answered every question I had about the vehicle. He even went to the vehicle and personally talked m dealership. I was contacted by Johnny Kenney. He answered every question I had about the vehicle. He even went to the vehicle and personally talked me through all the options/condition. Johnny was not pushy but let me make my mind up about pursuing this purchase. Also worked with me on the financing to get what I needed. Very satisfied with my experience with this dealership and with Johnny specifically. More
Other Employees Tagged: Roel Ortiz, Johnny Kenney
November 17, 2024
I was very pleased with the customer service provided by Gabe . Other staff members were equally kind. The process was easy, and the price and quality of the vehicle was what I was looking for. I highly rec Gabe . Other staff members were equally kind. The process was easy, and the price and quality of the vehicle was what I was looking for. I highly recommend shopping at Dallas Lease and Returns for your next vehicle purchase. More
Other Employees Tagged: Gabriel Harris
November 13, 2024
I can’t say enough good things about Robert Yousef and the exceptional service he provided throughout our entire transaction. Since we don’t live in Texas, Robert went above and beyond to accommodate our the exceptional service he provided throughout our entire transaction. Since we don’t live in Texas, Robert went above and beyond to accommodate our needs. He spent countless hours answering my questions, providing detailed photos and videos, and even FaceTiming us so we could see the truck in real-time. I’m very particular and thorough, so I had pages of questions we needed answered before we could make travel plans to purchase the truck. Robert never once acted frustrated or annoyed, despite the constant requests. If he felt that way, he certainly didn’t show it. His patience and dedication were truly impressive. What stood out the most was his honesty and transparency. Unlike many salespeople who might bend the truth, Robert was straightforward and genuinely upfront about every detail of the truck. It’s rare to encounter such integrity in a salesperson, and it made the entire process much smoother and more enjoyable. I highly recommend Robert to anyone looking to make a purchase—his customer service is unparalleled, and he truly cares about providing a positive experience. I wish there were more salesmen like him in this world. Thank you Robert! More
Other Employees Tagged: Kris Gaerlan, Parveen Rajendran, Robert Yousef, Angelica Mitchell
November 06, 2024
Very smooth transaction and great service. ..definitely would recommend to anyone and everyone...thanks alot for my new ride. ..definitely would recommend to anyone and everyone...thanks alot for my new ride. More
Other Employees Tagged: Brad Hoang
October 29, 2024
Exceptional service! Friendly staff, seamless process, and I drove away thrilled with my new/used car. Highly recommend! Friendly staff, seamless process, and I drove away thrilled with my new/used car. Highly recommend! More
Other Employees Tagged: Chris Mikell, Charles Pollard
October 26, 2024
Very clean, great people. Eric was great to work with. Many great vehicles on hand at great prices. Eric was great to work with. Many great vehicles on hand at great prices. More
Other Employees Tagged: Kris Gaerlan, Alex Al-Khafaji, Roel Ortiz, Eric Taylor, Parveen Rajendran, Angelica Mitchell
October 25, 2024
As promised Brad delivered on getting me the second key. First time a dealer has followed up and followed through. First time a dealer has followed up and followed through. More
Other Employees Tagged: Brad Hoang, Angelica Mitchell
October 15, 2024
As soon as I started talking with, Chris Mikell, I knew Dallas Lease Returns, is the right place to purchase my truck. Honest, and Legitimate, is how I felt about him straight away. Our experience was exce Dallas Lease Returns, is the right place to purchase my truck. Honest, and Legitimate, is how I felt about him straight away. Our experience was exceptional and quick. Thank You, Chris. More
Other Employees Tagged: Chris Mikell
October 10, 2024
Hello, purchased my second car from Dallas Lease returns, Family, Teamwork, Dedication, Above and beyond. Just a few words, I could do more but next time and there will be, I have also sent friends that have Family, Teamwork, Dedication, Above and beyond. Just a few words, I could do more but next time and there will be, I have also sent friends that have the same Vibe!!, a Thousand Thank You's to Anthony Zegarelli, did not leave my side from 12-7:30, I think I touched every car in the lot 3-4 times, sorry, but we got what we wanted, we also had help from Ricky Brockway and I think we called Roel Ortiz at home on his day off multiple times. and I can't forget the young receptionist, Maybe Caitlin who was very patient with us. Thank you!! DLR, I hope to send you more customers, and yes I'll be back in about 100,000 miles More
Other Employees Tagged: Roel Ortiz, Anthony Zegarelli , Caitlin - receptionist
September 16, 2024
I like how they keep cars indoor and mostly low mileage. I feel this dealership has been transparent with us and very trustworthy. The only hope is they would offer any return policy. I feel this dealership has been transparent with us and very trustworthy. The only hope is they would offer any return policy. More
Other Employees Tagged: Robert Yousef