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Ricky Bautista
Ricky Bautista at Audi Hoffman Estates
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Ricky Bautista

Audi Brand Specialist

Audi Hoffman Estates

1200 W Golf Rd
Hoffman Estates, IL 60169

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4.8
32 Reviews

Languages Spoken

Spanish Spanish

4.8

32 Reviews

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33 Reviews of Ricky Bautista

January 23, 2025

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Employee Rating

Took great care of me, excellent customer service, complementary coffee and water just no snacks but still excellent service, and the dog made it a 5 star. More

by faquinoramos
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Recommend Dealer
Yes
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January 09, 2025

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Quick, efficient, convenient and organized. Audi at Hoffman looked after my needs, allowing me to drop the car off and pick up after hours. More

by FRANCIS.BRADY
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Recommend Dealer
Yes

Other Employees Tagged: Robert LeGault

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Jan 10, 2025

Audi Hoffman Estates responded

Francis, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

December 24, 2024

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Great customer service with very friendly and knowledgeable staff. Can only recommend this dealership for their good overall service! More

by OLIVER.BRAND
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Recommend Dealer
Yes

Other Employees Tagged: Carlo Gilli Jr., Robert LeGault, Mike Macedon, Eddie Duranovic, Isabela Tanase, Amanda Filios

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Dec 29, 2024

Audi Hoffman Estates responded

Thank you, Oliver! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates. We look forward to having you as one of our valued customers for many more years to come!

December 22, 2024

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I had a great experience and love my new Audi! Ricardo and everyone we worked with were super helpful. The closing process was fast and efficient. Great job all around! More

by BECKER3710
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Duranovic

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Dec 23, 2024

Audi Hoffman Estates responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 08, 2024

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Employee Rating

Service is always good , dealership is very nice , sometimes they don’t have enough courtesy cars but other than that very good More

by PRICEE130
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Carlo Gilli Jr., Robert LeGault, Mike Macedon, Eddie Duranovic, Isabela Tanase, Amanda Filios

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Dec 09, 2024

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 06, 2024

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Had a great car buying expierence with Carlo. He was kind smart and very professional. Would highly recommend him and this dealership. Thank you! More

by jeanne.coz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlo Gilli Jr., Robert LeGault, Mike Macedon, Eddie Duranovic, Isabela Tanase, Amanda Filios

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Dec 08, 2024

Audi Hoffman Estates responded

Thank you, Jeanne! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

November 26, 2024

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Greate service. Timely response and resolved the issue..Thank you for fixing my audi Q5 More

by gvp12
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dan Jigalov, Carlo Gilli Jr., Robert LeGault, Mike Macedon, Eddie Duranovic, Daniel Yusko, Isabela Tanase, Amanda Filios

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Nov 27, 2024

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

November 24, 2024

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Employee Rating

Any time I had a question a trained professional helped me with it. Also the free car washes. More

by Bmurph55
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Filios

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Nov 25, 2024

Audi Hoffman Estates responded

Thank you for your very kind review. Amanda, Ricky, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

November 20, 2024

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I buy new Audi A7 ,the stuff Provide Very good and professional service highly recommended this dealer More

by Andrzej
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Recommend Dealer
Yes

Other Employees Tagged: Dan Jigalov

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Nov 20, 2024

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates. Congratulation's on your new new Audi A7!

November 01, 2024

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Employee Rating

Everything was great especially that they gave me a loaner that was very nice of them. They also cleaned my car very nice well done so I would recommend a dealership anywhere and I also would be intere More

by GREGSENESE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dan Jigalov, Carlo Gilli Jr., Robert LeGault, Mike Macedon, Eddie Duranovic, Daniel Yusko, Isabela Tanase, Amanda Filios, Tamara Janecek

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Nov 04, 2024

Audi Hoffman Estates responded

Thanks for your kind words, Greg! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

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