Rick Thayer

Sydney is delightful and very welcoming. She is very knowledgeable about all of the BMW series my husband and I inquired about and believe me we asked about many. She would always encourage She is very knowledgeable about all of the BMW series my husband and I inquired about and believe me we asked about many. She would always encourage us about taking our time on deciding which vehicle to purchase. Finally we decided on the 530i 2024 and we love it. We recommend Sydney and we are looking forward to working with her the next time we are ready to purchase another BMW!!!! More

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Excellent service. Easy transaction and have always been there to answer any and all questions. Definitely recommend. Easy transaction and have always been there to answer any and all questions. Definitely recommend. More

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BMW of West Saint Louis is the Best BMW dealerships I’ve had the pleasure to work with and everyone is so nice and helpful. The facility is very clean and very well laid out. had the pleasure to work with and everyone is so nice and helpful. The facility is very clean and very well laid out. More

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Zack Forister, Bob Whay, and the entire BMW of West St. Louis crew were extremely helpful throughout the process of purchasing my 2023 BMW X1. Zack helped me to customize my X1 to get exactly what I wanted Louis crew were extremely helpful throughout the process of purchasing my 2023 BMW X1. Zack helped me to customize my X1 to get exactly what I wanted and was extremely diligent on updating me on each step of the building and shipping process of the vehicle. Bob was also very friendly and actively helped me with the financial aspects of the car as well as with setting up additional services to add to my car. The owner personally introduced himself to me on the day before I ordered my vehicle, which was nice. Overall, I had a great experience with this very professional & helpful sales staff! More

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This dealership was great to work with and worked hard to get the car I wanted during a time of low inventory industry-wide. get the car I wanted during a time of low inventory industry-wide. More

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I worked with both Dave Ware and Tarik Graham to purchase my BMW X3. Both were friendly, knowledgeable, and patient with me as I looked at different models before making my final decision. I feel they were my BMW X3. Both were friendly, knowledgeable, and patient with me as I looked at different models before making my final decision. I feel they were fair and worked hard to make a deal happen for me. Highly recommend! More

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Veronica was the first person to greet us as we walked up to the dealership. She was very friendly and professional. She offered timely service and assistance with all of our needs. I would definitely reco to the dealership. She was very friendly and professional. She offered timely service and assistance with all of our needs. I would definitely recommend her to family and friends who are looking to make any future purchases. More

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If I could give Rick zero stars, I would. My niece, who lives with me, dropped off her car on a Tuesday morning. Rick didn't even bother to have anyone look at it or diagnose it until Wedne My niece, who lives with me, dropped off her car on a Tuesday morning. Rick didn't even bother to have anyone look at it or diagnose it until Wednesday afternoon. Of course, that mean the part that he needed to order wouldn't arrive until the weekend. They held her car hostage for a week... with almost no communication. On Friday, Rick left a message, "Part didn't arrive, have a good weekend." No apology. No explanation. No offer of a loaner car. I called on Saturday and finally got someone to loan her a car. She's a full time student with a job with an Asian complexion... I'm a 50-year old white guy. They ignored her but talked to me. You do the math. To a person, every person I talked to was rude and dismissive. Rick was also incompetent. More

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Rick provided a great service experience!The waiting Rick provided a great service experience! The waiting area is comfortable and the coffee and snacks are appreciated Rick provided a great service experience! The waiting area is comfortable and the coffee and snacks are appreciated More

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Tarik represents this dealership with a spirit of Excellence and made my buying experience awesome. My wife and I appreciated how Tarik was very respectful of our needs and knowledgable about the BMW Excellence and made my buying experience awesome. My wife and I appreciated how Tarik was very respectful of our needs and knowledgable about the BMW brand and its product. This was by far my best car buying experience. Thanks BMW of West STL !!! More

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