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Rick Schoen

Overview Reviews (98) Inventory (540)

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Rick Schoen

Rick Schoen | Page 6

Service Advisor

Brandon Honda

9209 East Adamo Drive
Tampa, FL 33619

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4.8

98 Reviews

Overview Reviews (98) Inventory (540)

Dealership Experience

5 yrs, 9 mos

Industry Experience

20 yrs, 5 mos

Specialties & Trainings

USPSA MEMBER

SWAMP SURVIVAL

ARCHERY

KNOT TYING

FIRE STARTING

FINANCE

EVASIVE DRIVING

MARKSMANSHIP

WILDERNESS SURVIVAL

LAWN CARE

VIDEO EDITING

VOICE OVER ACTING

MIXOLOGY

CQC

BASIC LEATHER WORKING

MYTHOLOGY

GENERAL WORLD HISTORY

TIRE CHANGING

FIRST AID

MUSIC

SMALL BOAT SAILING

FABRICATION

HYDRO MECHANICS

COMIC BOOK LORE

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4.8

98 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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98 Reviews of Rick Schoen

January 13, 2025

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Employee Rating

Check-in process is chaotic. Rick was really great. If it wasn't for his customer service, I would have left. Overbooking makes for poor relationship with customers. Rick was really great. If it wasn't for his customer service, I would have left. Overbooking makes for poor relationship with customers. More

by DMR

Verified Customer

Service Price Transparency

Workmanship

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Jan 14, 2025 -

Brandon Honda responded

Dear DMR, Thank you for sharing your feedback. I sincerely apologize for the chaotic check-in process you experienced. We strive to provide a smooth and efficient experience for all our customers, and I regret that we fell short in this instance. I’m pleased to hear that Rick provided excellent customer service and made a positive impact on your visit. I will share your kind words with him. Your feedback regarding overbooking is invaluable, and we’ll use it to improve our scheduling process and better serve our customers in the future. If there’s anything more I can do to assist, please feel free to reach out to me directly at 813-664-1234 or rvanhart@brandonhonda.com. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234

January 13, 2025

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Excellent customer service, quick response and service with a smile. Very knowledgible. And explains in terms you can understand. with a smile. Very knowledgible. And explains in terms you can understand. More

by Carverse42

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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January 13, 2025

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Rick is helpful and a great communicator. I appreciate his transparency with pricing and wait time. I appreciate his transparency with pricing and wait time. More

by Sannarb

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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January 13, 2025

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I love the Honda dealership Brandon good customer service good people. I’ve been customer 2006 until now. I’ll love it. good people. I’ve been customer 2006 until now. I’ll love it. More

by jawadelkhadri

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Driss Morocco Guy is the best guy I know to humble man, he like to help people

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January 02, 2025

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The service I received was excellent and I will return again soon. R/s Tiger Newkirt again soon. R/s Tiger Newkirt More

by Rambo

Verified Customer

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Recommend Dealer

Yes

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December 29, 2024

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Worked extra hard to put me in a vehicle and service after sale was excellent. after sale was excellent. More

by lelandtpa

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Raabe

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December 27, 2024

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Employee Rating

Great customer service. My vehicle was repaired in a timely manner. Comfortable waiting area. I'm very happy with Brandon Honda. My vehicle was repaired in a timely manner. Comfortable waiting area. I'm very happy with Brandon Honda. More

by ar1708

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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December 22, 2024

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Service department was great! Rick was wonderful and didn't try and over/up sell me. Money is tight right now and I appreciate the understanding. Love the six months no interest ( Rick was wonderful and didn't try and over/up sell me. Money is tight right now and I appreciate the understanding. Love the six months no interest (the only way I could make the services I needed happen) Wish pricing wasn't so high. Love my Honda's! More

by heatherslpmom

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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December 21, 2024

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Andy is always a pleasure to deal with. He is professional, helpful and friendly. Thank you for great customer service. It was also a pleasure dealing with Rick who checked me in. Great ser He is professional, helpful and friendly. Thank you for great customer service. It was also a pleasure dealing with Rick who checked me in. Great service in this department all around. More

by JLCHATTIN5174

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andy - Service Advisor

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December 21, 2024

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Moose was very helpful, friendly, and answered all questions that were asked. Car repaired quickly. questions that were asked. Car repaired quickly. More

by mmtarry

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Michael Mack , Mustapha Hafez 5 stars

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