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Rick Riola
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Rick Riola
Sales Consultant
Cortese Chrysler Jeep Dodge RAM Mitsubishi
2400 W Henrietta Rd
Rochester, NY 14623
198 Reviews
I spent the last 35 years prior to joining Cortese in the restaurant industry, owning my own place for 25 of those years. The transition to sales was a fairly easy for me. It's all about communicating with your customer, treating them fairly, and giving them the respect that they deserve. Come see me for an awesome buying experience!!!!!!!!!!
Read moreDealership Experience
9 yrs, 3 mos
Industry Experience
9 yrs, 3 mos
Languages Spoken
English
198 Reviews
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198 Reviews of Rick Riola
Verified Customer
November 14, 2024
I worked with Service Advisor Mike Nazzaro and Salesman Rich Riola. As part of a new vehicle purchase, I wanted a couple of accessories installed on my vehicle. I was notified when the parts were availab Rich Riola. As part of a new vehicle purchase, I wanted a couple of accessories installed on my vehicle. I was notified when the parts were available for installation. The service staff are very knowledgeable and the mechanics do excellent work. I am always satisfied with the service provided by the Cortese Service Department. More
by ehammer48
Other Employees Tagged: Mike Nazzaro 5 stars
October 22, 2024
I visited twice before purchasing a vehicle. Although the salesman wanted to make a sale he had a very nonchalant way about him. I didn't feel as though he actually valued my business until I si Although the salesman wanted to make a sale he had a very nonchalant way about him. I didn't feel as though he actually valued my business until I signed for the vehicle I was going to buy. It was a good price and the finance guy was really attentive. Overall it was an "Ok" car buying experience for me with customer care needing improvement by the salesman. More
by Ciezalio
Other Employees Tagged: Chris Dunkleberger
October 11, 2024
The most efficient dealership I have ever see, Their communication is also fantastic. Very user friendly! communication is also fantastic. Very user friendly! More
by glane2
Other Employees Tagged: Samantha Cortese, John R Cortese
October 09, 2024
Everyone was very pleasant to work with. It was one of the best car buying experiences I’ve had. It was one of the best car buying experiences I’ve had. More
by cbetz
Other Employees Tagged: Samantha Cortese
October 04, 2024
I was very happy that we were able to make a deal after a few back and forth conversations. Sam and Rick were very pleasant to work with. I am very pleased with my Jeep Grand Cherokee! few back and forth conversations. Sam and Rick were very pleasant to work with. I am very pleased with my Jeep Grand Cherokee! More
by cbetz
Other Employees Tagged: Samantha Cortese
October 01, 2024
Rob, Was very helpfull and professional. Did all he could to expedite my needs. Explained the issues on my van and suggested service requirements. Very appreciative Did all he could to expedite my needs. Explained the issues on my van and suggested service requirements. Very appreciative More
by c5battisti3
September 30, 2024
Very easy buying experience, Salesman Rick Riola was able to locate exactly what I was looking for when another dealership wasn’t interested in selling anything not on their lot. to locate exactly what I was looking for when another dealership wasn’t interested in selling anything not on their lot. More
by Bill
September 25, 2024
They are truly amazing super fantastic. I will not go anywhere else for my service. I will not go anywhere else for my service. More
by michellejeter100
Other Employees Tagged: Gary Alger, Anna Moretti
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