Rick Riola
Sales Consultant
Cortese Chrysler Jeep Dodge RAM Mitsubishi
2400 W Henrietta Rd
Rochester, NY 14623
I spent the last 35 years prior to joining Cortese in the restaurant industry, owning my own place for 25 of those years. The transition to sales was a fairly easy for me. It's all about communicating with your customer, treating them fairly, and giving them the respect that they deserve. Come see me for an awesome buying experience!!!!!!!!!!
Read moreDealership Experience
9 yrs, 4 mos
Industry Experience
9 yrs, 4 mos
Languages Spoken
English
200 Reviews
Write a Review200 Reviews of Rick Riola
January 12, 2025
They were able to find exactly the vehicle I was looking for at a great price. for at a great price. More
Other Employees Tagged: John R Cortese
December 31, 2024
Service was great, everything went smoothly and the car was ready when they said it would be was ready when they said it would be More
Other Employees Tagged: Gary Alger, Samantha Cortese, John R Cortese
November 14, 2024
I worked with Service Advisor Mike Nazzaro and Salesman Rich Riola. As part of a new vehicle purchase, I wanted a couple of accessories installed on my vehicle. I was notified when the parts were availab Rich Riola. As part of a new vehicle purchase, I wanted a couple of accessories installed on my vehicle. I was notified when the parts were available for installation. The service staff are very knowledgeable and the mechanics do excellent work. I am always satisfied with the service provided by the Cortese Service Department. More
Other Employees Tagged: Mike Nazzaro 5 stars
October 22, 2024
I visited twice before purchasing a vehicle. Although the salesman wanted to make a sale he had a very nonchalant way about him. I didn't feel as though he actually valued my business until I si Although the salesman wanted to make a sale he had a very nonchalant way about him. I didn't feel as though he actually valued my business until I signed for the vehicle I was going to buy. It was a good price and the finance guy was really attentive. Overall it was an "Ok" car buying experience for me with customer care needing improvement by the salesman. More
Other Employees Tagged: Chris Dunkleberger
October 11, 2024
The most efficient dealership I have ever see, Their communication is also fantastic. Very user friendly! communication is also fantastic. Very user friendly! More
Other Employees Tagged: Samantha Cortese, John R Cortese
October 09, 2024
Everyone was very pleasant to work with. It was one of the best car buying experiences I’ve had. It was one of the best car buying experiences I’ve had. More
Other Employees Tagged: Samantha Cortese
October 04, 2024
I was very happy that we were able to make a deal after a few back and forth conversations. Sam and Rick were very pleasant to work with. I am very pleased with my Jeep Grand Cherokee! few back and forth conversations. Sam and Rick were very pleasant to work with. I am very pleased with my Jeep Grand Cherokee! More
Other Employees Tagged: Samantha Cortese
October 01, 2024
Rob, Was very helpfull and professional. Did all he could to expedite my needs. Explained the issues on my van and suggested service requirements. Very appreciative Did all he could to expedite my needs. Explained the issues on my van and suggested service requirements. Very appreciative More