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Rick Mason
Rick Mason at Claremont Toyota
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Rick Mason

Internet Sales

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.9
49 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

7 yrs, 7 mos

4.9

49 Reviews

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49 Reviews of Rick Mason

October 03, 2024

Dealership Rating
Employee Rating

I've only owned Toyota so I've been to a lot of dealers. Claremont Toyota is the best so far. Rick Mason and Ramiro Ortiz and Ernesto were so good to work with. No pressure and willing to work with me! Don' More

by DONDEBATE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramiro Ortiz, Ernesto Rojas Castaneda, Daniel Vera

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Oct 04, 2024

Claremont Toyota responded

Thanks for the fantastic review! We're thrilled to hear that you had such a positive experience with Rick, Ramiro, and Ernesto. Our team is dedicated to providing a no-pressure environment, and your feedback truly motivates us. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 03, 2024

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Employee Rating

Quick, Easy to work with, No run around or xx, truthful, knowledgeable, accommodating etc etc More

by TREVOR.REUSS.2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Figueroa

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Oct 04, 2024

Claremont Toyota responded

Thanks for the fantastic feedback, Trevor! We're thrilled to hear you found the process quick and straightforward. Your support means a lot to us, and we look forward to continuing to provide you with excellent service! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 21, 2024

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Employee Rating

I had a the best experience working with Ricky Mason. He was exceptionally knowledgeable about the cars I was interested in and took the time to explain all the features and options available. He was ver More

by XJAIMEEVEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Calderon

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Aug 22, 2024

Claremont Toyota responded

Hi Jaime, thank you so much for sharing your wonderful experience with Ricky! We're thrilled to hear that he provided you with exceptional service and made the car-buying process straightforward and transparent. We'll be sure to pass along your kind words to Ricky. We appreciate your recommendation! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 18, 2024

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Employee Rating

Was told tire rotation was included. It was not and by the time I got home and read the RO I realized it wasn't done. I will say something next time I'm there. Very disappointed. More

by LEG1TWO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mo Alsalamony

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Jun 19, 2024

Claremont Toyota responded

We're disappointed this service was overlooked and we will make sure that all services are completed at your next visit. We appreciate you bringing this to our attention and we look forward to providing you with the 5-star service you deserve in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 16, 2024

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Employee Rating

Being forced to write a review detracts from the experience. Being forced to write a review detracts from the experience More

by RMOORE1230
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 19, 2024

Claremont Toyota responded

Hi RMOORE1230, thank you for taking the time to leave a review. We appreciate your feedback and will take it into consideration as we strive to improve our customer experience. Please feel free to reach out if you have any further comments or concerns. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 01, 2024

Dealership Rating
Employee Rating

Everyone was super kind and helpful throughout my process of looking for a car, especially Rick Mason. I recommend friends and family coming to this location just to work with Rick during their car buying pr More

by YASMINEPADILLA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fabricio Escobal

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Feb 02, 2024

Claremont Toyota responded

Hi Yasmine! Thank you so much for your kind words and recommendation. We're thrilled to hear that Rick was able to provide you with excellent service during your car-buying process. We appreciate your support and look forward to assisting your friends and family in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 07, 2023

Dealership Rating
Employee Rating

Claremont Toyota is an awesome place, I always make business with them. I recommend the dealership. More

by EGOMEZVALLA
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Estrada, Scott Zalibra, Auto Technician

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Dec 08, 2023

Claremont Toyota responded

Thank you so much for your kind words and recommendation! We're thrilled to hear that you've had a great experience with us at Claremont Toyota. We truly appreciate your continued support and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 15, 2023

Dealership Rating
Employee Rating

Friendly staff. Very accommodating. We didn't want games or being pressured, and they were ok with it. The whole process was swift and painless. More

by RBTOPHOMES2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Zepeda, Juan Munoz

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Nov 16, 2023

Claremont Toyota responded

Thank you for sharing your positive experience with our friendly and accommodating staff. We're glad we could provide a swift and painless process without any pressure. If you have any more feedback or questions, feel free to let us know. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 11, 2023

Dealership Rating
Employee Rating

Reason I return is because of Ven - him and his team provided great service - Rick the internet manage is great at what he does also More

by MIGGS_08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Figueroa, Ven Songco

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Oct 12, 2023

Claremont Toyota responded

Welcome back and thank you for sharing your experience. We are so happy to hear our team exceeded your expectations again! Congratulations on your new ride, we hope you enjoy it to the fullest! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 05, 2023

Dealership Rating
Employee Rating

Juan was pleasant and patient. He made the signing process a breeze. I would recommend him to my family and friends! More

by DURANJUDITH13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Chavez

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Sep 06, 2023

Claremont Toyota responded

Congratulations on your new Toyota! We're so proud of Juan for making the experience go seamlessly. Welcome to the family! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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