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Rick Fuentes
Rick Fuentes at Niello Volvo Cars Sacramento
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Rick Fuentes

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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4.8
169 Reviews
4.8

169 Reviews

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169 Reviews of Rick Fuentes

April 17, 2025

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Employee Rating

Courteous and professional staff. Great facility and great service. They were able to accommodate me even with unexpected delays More

by mrguzman83
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Partida

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Apr 17, 2025

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 13, 2025

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Rick Fuentes is the best. My go-to guy. Top of the line. 12/10 every time! More

by AMYOTT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Carpenter, Shaun Dortch, Matthew Jeffery, Ken Elvis, KC Ramos, Nathan Sheldon

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Apr 13, 2025

Niello Volvo Cars Sacramento responded

Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 09, 2025

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As always, it is fast, excellent work, and my car runs great. The waiting area is great, and I can work while waiting. More

by JIMHANSEN0
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2025

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 08, 2025

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All the staff were very helpful and my service was timely. The touch up paint job looks great! More

by THEMCD.FAMILEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 08, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 08, 2025

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Excellent customer service, I feel valued as a longtime customer! Been a customer for over 20 years. More

by REJJIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Dortch, Matthew Jeffery

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Apr 08, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 07, 2025

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Rick Fuentes was a pleasure to work with. He was able to get me in and out in a reasonable time while I waited. More

by IRA ROTHMAN
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Recommend Dealer
Yes
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Apr 08, 2025

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 02, 2025

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I love Niello Volvo! Everyone who works there is friendly and helpful. Rick Fuentes went out of his way to make sure everything was perfect for me on my last visit, whi More

by KATIESUEBLUE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2025

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 28, 2025

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Super helpful and friendly from the call to make a service appointment through to returning your vehicle. More

by John
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Recommend Dealer
Yes
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Mar 29, 2025

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 28, 2025

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Employee Rating

They make everything very convenient (valet service) and are very responsive to all of my questions More

by meeb17
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 29, 2025

Niello Volvo Cars Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 11, 2025

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Employee Rating

Appointment was on time; professional service; appreciate that I can still have my 1999 S70 serviced here!! More

by liz34
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2025

Niello Volvo Cars Sacramento responded

Thank you, Liz, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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