Rick Elliott

I've had a few mishaps with your service department, but nothing they didn't take care of, sometimes hard to get straight answers. But overall they are better than other services departments I have worked w nothing they didn't take care of, sometimes hard to get straight answers. But overall they are better than other services departments I have worked with. Sales has been very nice to work with, very nice group of people to work with. More

by BLAKE_HARRIS Verified Customer Verified Customer

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Worked with Brock DeLuca most of the time and he was great to work with and made our truck buying experience smooth and easy! Would recommend Brock to everyone! great to work with and made our truck buying experience smooth and easy! Would recommend Brock to everyone! More

by Tmeztausc Verified Customer Verified Customer

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We bought from Brent Brown because of Lani in the Service Department. My wife simply loves her and knows that she's just a text away from having a problem solved or routine maintenance done on our family ve Department. My wife simply loves her and knows that she's just a text away from having a problem solved or routine maintenance done on our family vehicle -- which means that we stick with Toyota because of the excellence in service. Ismael was great and answered all of our questions. Dallas took care of us on the warranty and maintenance side. And I never felt like we were left waiting for long periods of time. All in all, a great buying experience! Highly recommended. More

by Jeromyhall Verified Customer Verified Customer

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They helped me find the right truck for the TRD lift kit I wanted in the Tundra. All thanks to Rick in accessories. I wanted in the Tundra. All thanks to Rick in accessories. More

by ROLOMBIANO1 Verified Customer Verified Customer

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Overall, it was a nice experience, we've reserved a car while it was still in transit. Once the car was on the lot, we scheduled a meeting with Todd, did a test drive, did all the paperwork, appraised our while it was still in transit. Once the car was on the lot, we scheduled a meeting with Todd, did a test drive, did all the paperwork, appraised our trade-in. Then we just came back on the next with the check and wrapped up the purchase. The only negative was that we were not informed on the first day that they can do the anti-rust coating for the frame (something we were interested in) - we've only learned about that on the next day when we were picking up the car, so we had to wait an extra hour for the coating to be applied. The service was however performed promptly, so I'm keeping my overall 5 star rating. More

by Sergey Verified Customer Verified Customer

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Enrique Soto did a great job preparing my 4runner for delivery. Great experience! Thank you! delivery. Great experience! Thank you! More

by david@gonesurf.net Verified Customer Verified Customer

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I have been very disappointed in your customer service. We liked our salesman but the finance guy was very rude. He yelled at our sales guy in front of us and it was very inappropriate. I have called three We liked our salesman but the finance guy was very rude. He yelled at our sales guy in front of us and it was very inappropriate. I have called three times to try to find out when my running boards get in and no one has returned my calls. When I was in getting my license plates the guys in the service station were so sweet. But Rick that would know about my running boards was leaving for lunch and couldn't be bothered to find out the ETA of them. I still don't know when they will come in. I am frustrated. When we came in to pay for the truck the front desk girl was super rude and it really just doesn't seem like you want return customers. We paid cash for our vehicle and we do need a car in the next couple years but we will probably won't be buying one from you guys. More

by TRACEELSHELTON Verified Customer Verified Customer

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Kyle and Spencer were wonderful to work with on the acquisition of my new 24 Tacoma! Love it! Thanks Guys acquisition of my new 24 Tacoma! Love it! Thanks Guys More

by JOHN@BOARDOFPROVO.COM Verified Customer Verified Customer

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Alex Saii was the salesman who took us for a test drive in the Tacoma. He was very helpful and honest about the truck we were interested in. It was what convinced us to go forward with buying the first tr in the Tacoma. He was very helpful and honest about the truck we were interested in. It was what convinced us to go forward with buying the first truck we test drove. We appreciated the honesty and the lack of xx that is the usual for salesmen. Everything went smoothly and we had a good experience with all the individuals we dealt with at Brent Brown Toyota More

by willameena Verified Customer Verified Customer

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Been working with Joel for years now and he’s always thorough, explains properly, and quite proper estimates for time to complete as well as potential costs! thorough, explains properly, and quite proper estimates for time to complete as well as potential costs! More

by tvanderwest Verified Customer Verified Customer

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