Andrew Bailey
Andrew Bailey at Brent Brown Toyota
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Andrew Bailey

Service Advisor

Brent Brown Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.9
170 Reviews
4.9

170 Reviews

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170 Reviews of Andrew Bailey

June 08, 2024

Dealership Rating
Employee Rating

I had a satisfactory service only My wait time was just too long but thanks anyways More

by emodon381
Service Price Transparency
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Recommend Dealer
Yes

June 06, 2024

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Drew Bailey was able to figure out what the problem was with the AC s More

by RMTHOMPSON212928
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Recommend Dealer
Yes

May 23, 2024

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I specifically asked the representative to check the right-rear door which would not lock. No repair was done to the door! The regular service was done in record time. For that I am grateful. I More

by davidwillmore74
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Recommend Dealer
Yes

May 14, 2024

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The dealership is well setup and professional though the real stars are the people and Andrew is tops. More

by dcrey1
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Recommend Dealer
Yes

Other Employees Tagged: Joel Kitchen, Daniel Ryan

May 14, 2024

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Always clean, pleasant environment, very helpful service advisors. I purchased my Toyota Highlander from this dealership and have continued to take it there for service. Thanks More

by POLLARDMB_35
Service Price Transparency
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Recommend Dealer
Yes

May 07, 2024

Dealership Rating
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Chris was awesome to work with and also Jaron was very helpful as well. Great team! More

by getbraze
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Recommend Dealer
Yes

May 01, 2024

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Service was excellent they got me taken care of and back on the road quickly More

by JESSKELLY20
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Recommend Dealer
Yes

April 27, 2024

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Crooks, This company is like an "ex" just wanting to take everything you got and get nothing in return. Very disappointed More

by brentdasiey
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Recommend Dealer
No

Other Employees Tagged: Andrew Butcher

April 21, 2024

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Employee Rating

Drew is great. Got me in for an alignment for our brand new 2024 Sequoia Platinum. It was delivered to us in poor shape. Pulled to the right. Also the leg extens More

by unclefilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ismael Flores, Brian Zepeda

Apr 24, 2024

Brent Brown Toyota responded

Hello, Customer satisfaction is very important to us here at Brent Brown Toyota. I would like the chance to speak with you about your visit with our Service Team regarding the alignment service that was performed on your 2024 Toyota Sequoia Platinum. If you would please reach out to me with your best contact information we would greatly appreciate it. Thank you for your time and understanding and I look forward to hearing from you. Best, Customer Relations Manager 801-223-4406

April 19, 2024

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Employee Rating

It took an hour for a simple oil change. It was not worth my time More

by BIGGSKRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 24, 2024

Brent Brown Toyota responded

Hello, Customer satisfaction is important to us here at Brent Brown Toyota. I would appreciate the chance to speak with you about your recent visit to our Service Department for an oil change regarding the subsequent wait time. Please contact me at a time that is convenient for you so we can discuss your feedback further. Thank you, Customer Relations Manager 801-223-4406

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