Rick Chase
Rick Chase at Ira Lexus Danvers
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Rick Chase

Service Manager

Ira Lexus Danvers

101 Andover Street Route 114
Danvers, MA 01923

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Rick Chase

November 13, 2024

Dealership Rating
Employee Rating

Was in the market for a new car. Went to 2 BMW dealers before Ira Lexus. The customer service from Ira was far superior. They made buying a car an easy transaction. Thanks to the tea More

by Karras.chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mehman Abdulsalamov , Jeff , and the front desk individual who helped with questions and the test drive

October 02, 2024

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Employee Rating

Very helpful, cheerful pleasant people. Rick was the best made sure everything was done to my car. A very nice person easy to communicate with. Was a very pleasant experience. Thanks to al More

by mkarras28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2024

Ira Lexus Danvers responded

Hi, we're happy you found Rick to be so supportive during your experience here at Ira Lexus. We hope to see you soon!

June 08, 2024

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Employee Rating

It started off a little rough, but by the end I was very happy with how I was treated. The manager Joan made me feel comfortable and happy at the end… thanks again More

by Cgburkhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joan Smith, Cassidy An

Jun 09, 2024

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2024

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Employee Rating

The entire staff is extremely knowledgeable. Everyone is very helpful. I have always been extremely satisfied with my services at this dealership. More

by kristen vale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2024

Ira Lexus Danvers responded

Hello Kristen, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 01, 2024

Dealership Rating
Employee Rating

Jeffery, my salesman was great! Worked through the sales process with ease. The additional options that were presented by another team member was a bit pushy for things that I did More

by Glennreynolds749
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 02, 2024

Ira Lexus Danvers responded

Thank you for sharing your experience. We're glad to hear that Jeffery, your salesman, provided great service and made the sales process smooth for you. We appreciate your business and are here to help!

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