184 Reviews
Write a Review184 Reviews of Richard Wong
June 24, 2024
Initial invoice for the car had a $2k mistake (overcharge) on it. Car delivered without paid-for option due to wait for parts. Brought car for option installation, quoted 3 hours. Spent 8 hour (overcharge) on it. Car delivered without paid-for option due to wait for parts. Brought car for option installation, quoted 3 hours. Spent 8 hours in waiting room. Service dept cosmetically damaged car during installation. Had to wait another couple weeks for replacement parts. Dropped off car for fix of dealer-caused damage. Expected 1-2 days for fix. Took 8 days. During which time the loaner car they provided got scratched on the bumper. Charged $500 for loaner damage. If Rallye had delivered the car with the requested option, or had installed it properly the first time, OR had corrected their damage in 2 days instead of 8, the loaner car never would have been damaged. All Rallye's fault, but customer made to pay. Will not return. More
Other Employees Tagged: Alexander Castrillón
June 11, 2024
Always a great experience. Being with Acura over 15 years and Chad has always being amazing!!!0 Being with Acura over 15 years and Chad has always being amazing!!!0 More
Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Enza Comito
June 11, 2024
I purchase my first Acura from this dealership, and I’ve been getting my car serviced in this dealership as well. The dealership is clean, well organized and the staff are pleasant. Only positive experience been getting my car serviced in this dealership as well. The dealership is clean, well organized and the staff are pleasant. Only positive experiences More
Other Employees Tagged: Enza Comito, Kenny Persaud
June 09, 2024
Friendly and professional Always willing to assist in any way Danny Psrk is a great salesman! any way Danny Psrk is a great salesman! More
Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Enza Comito, Kenny Persaud, Viridiana Apolinar
May 31, 2024
They got me in my car quick and painlessly and threw in some extras. I will come back. some extras. I will come back. More
Other Employees Tagged: Joe Filardo, Ari Nathan
May 29, 2024
Very accommodating. Great communication, kept me on the loop. Work was completed quickly and correctly Great communication, kept me on the loop. Work was completed quickly and correctly More
Other Employees Tagged: Enza Comito, Kenny Persaud, Robert Rodriguez
May 26, 2024
Very easy to book appointment. Richard kept me apprised of the work status . Fair pricing. Richard kept me apprised of the work status . Fair pricing. More
Other Employees Tagged: Chad Tammaro, Enza Comito