Richard Wong
Richard Wong at Rallye Acura
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Richard Wong

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.8
226 Reviews
4.8

226 Reviews

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226 Reviews of Richard Wong

January 22, 2025

Dealership Rating
Employee Rating

Took care off me and my problems was very happy with service and service personnel More

by SBACCHUS49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Acura, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

January 18, 2025

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Employee Rating

I took my car for service on December 31, 2024. Mr. Richard Wong provided me a 5 star service. He did excellent job and I am so satisfied with his work. I highly recommend him. I certainly will go More

by YENMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2025

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that Richard had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

January 14, 2025

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Employee Rating

The service department always treats me well. I have never had a bad experience there. More

by CSTASI73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Rallye Acura. We look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

January 06, 2025

Dealership Rating
Employee Rating

I really appreciate how Chad, Woo , and the entire staff treats me. They treat me like family all the time that I go there. I been going there for years I really appreciate the business and how they treat m More

by A.MOJICA64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Rallye Acura responded

Thanks for your review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chad, Woo, and the rest of our team met your expectations. We appreciate your loyal business, and we thank you for continuing to choose Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

January 01, 2025

Dealership Rating
Employee Rating

Extremely helpful. Little wait time and helpful staff. I could not be more impressed by Richard Wong in service department. More

by SDELFOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Rallye Acura responded

Thanks for sharing about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

December 31, 2024

Dealership Rating
Employee Rating

Excellent service - always take car here for service- it’s done well and within time promised More

by KARMURPH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

December 16, 2024

Dealership Rating
Employee Rating

The service department runs smoothly and Chad is so attentive to your needs. The experience of bringing your car in for service is always a positive one. More

by POPPERELLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

December 09, 2024

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Employee Rating

Richard Wong and Rallye Acura continue to provide excellent and responsive customer service. I've never been dissatisfied in any of my dealings with them! More

by BILLMERZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enza Comito

Dec 09, 2024

Rallye Acura responded

Bill, It's great to hear that Richard and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

November 29, 2024

Dealership Rating
Employee Rating

Chad Tammaro and Rallye Acura is simply the best. We have Acura's and keep coming back year after year because of the service department. Richard Wong helped us fix some technology issues instantly. More

by NeilM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chad Tammaro

November 28, 2024

Dealership Rating
Employee Rating

Feel very comfortable in this place. They are very professional friendly and keep you informed all time. I love this dealer More

by KATHYLIN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enza Comito

Dec 01, 2024

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Kathy, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura. We look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

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