Richard Vasquez
Richard Vasquez at Earnhardt Lexus

Richard Vasquez

Service Consultant

Earnhardt Lexus

800 E Camelback Rd
Phoenix, AZ 85014

4.9
14 Reviews
4.9

14 Reviews

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14 Reviews of Richard Vasquez

November 08, 2024

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Employee Rating

I have always appreciated meeting with Richard to review the service on my 2010 Lexus ES350. He is friendly, attentive and professional. I give him a lot of credit for his guidance on the service that has More

by Mr. Rivas
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Earnhardt Lexus responded

Thanks for the fantastic feedback, Mr. Rivas! We're thrilled to hear that Richard has made such a positive impact on your experience. It's great to know your Lexus is running like new after all those miles. We appreciate your loyalty and support over the years! Regards, Bull Earnhardt Owner bull@earnhardt.com

October 17, 2024

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Second service smooth and professional. Richard Vasquez ditto. All was done promptly and car returned sparkling clean. Perfect tens for all. More

by rmccrawhelms
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Earnhardt Lexus responded

Thanks for the fantastic review! We're thrilled to hear about your positive experience with our team and Richard. Your satisfaction means a lot to us, and we look forward to keeping your car sparkling clean in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

July 20, 2024

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Great service advisor. Repairs completed as promised. Given a beautiful loaner vehicle. Excellent experience all around. More

by apalmer70
Service Price Transparency
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Recommend Dealer
Yes
Jul 22, 2024

Earnhardt Lexus responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our service advisor provided great assistance, your repairs were completed as promised, and you enjoyed the loaner vehicle. We appreciate your feedback and look forward to serving you again. Regards, Bull Earnhardt Owner bull@earnhardt.com

June 03, 2024

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Richard is great to work with! Always a pleasant experience. Car always looks great after work has been done. More

by kkralik1102
Service Price Transparency
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Recommend Dealer
Yes
Jun 04, 2024

Earnhardt Lexus responded

Hi kkralik1102, thank you for sharing your positive experience with Richard! We're thrilled to hear that your car always looks great after his work. We appreciate your feedback and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

March 24, 2024

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Richard Vasquez is our Service Consultant. He is GREAT‼️. He is always a couple of steps ahead of ant service issue on my 2022 RX and my 2005 SC430. He gives best in class service. I trust hi More

by waggoner333
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Earnhardt Lexus responded

Thank you so much for your kind words, Waggoner333! We're thrilled to hear about the exceptional service you received from Richard. We'll be sure to pass along your feedback to him. Please don't hesitate to reach out if you have any further questions or need assistance. Regards, Bull Earnhardt Owner bull@earnhardt.com

March 03, 2024

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I was there this week for 6 months service visit. Those guys go out of their way to make sure you are satisfied. I bought my car with Leo (if you are looking for a new/used car, look for him), he pro More

by Shirley
Recommend Dealer
Yes
Mar 04, 2024

Earnhardt Lexus responded

Shirley, thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Leo, Doug, and Richard provided you with outstanding customer service during your visit. We appreciate your kind words and look forward to welcoming you back in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 23, 2024

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Richard is efficient and professional. He respects me as a customer and I know he looks out for my best interest. That is important to me, that I trust my service advisor! More

by imchampn
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 26, 2024

Earnhardt Lexus responded

Hi imchampn, thank you for sharing your positive experience with Richard! We're thrilled to hear that he provided you with efficient and professional service. Building trust with our customers is a top priority for us, and we're glad to hear that Richard has earned your trust. We appreciate your feedback! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 11, 2024

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Richard was friendly and informative as to the services to be done on our RX350. The work was completed quickly and efficiently. We appreciate everyone in the Service Department for their efficiency. More

by chigirl1
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Service Time
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Recommend Dealer
Yes
Feb 12, 2024

Earnhardt Lexus responded

Hi Chigirl1, thank you for taking the time to share your positive experience with us! We're glad to hear that Richard and our team provided friendly and efficient service for your RX350. If you have any more feedback or need assistance in the future, feel free to reach out! Regards, Bull Earnhardt Owner bull@earnhardt.com

January 13, 2024

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Employee Rating

Richard has always been prompt, professional and ready when we arrive for service. He is also knowledgeable of the features for our model. We would recommend him as a trustworthy service advisor. More

by douglashome1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lindsey Pierson

Jan 16, 2024

Earnhardt Lexus responded

Hi Douglas, thank you for your kind words about Richard! We're glad to hear that he's provided nothing but stellar service. We appreciate your recommendation and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

December 16, 2023

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Employee Rating

Fast, efficient, communicative and friendly. Also nice lunch counter. And restrooms. Thank you for the great service. More

by Karen G
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Earnhardt Lexus responded

Hi Karen! Thank you so much for your kind words. We're thrilled to hear that you found our service fast, efficient, and friendly. We're also glad that you enjoyed our lunch counter and restrooms. Your feedback means a lot to us. We look forward to serving you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

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