Richard Tran
Richard Tran at Culver City Mazda
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Richard Tran

Service Advisor

Culver City Mazda

11215 Washington Blvd
Culver City, CA 90230

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4.9
34 Reviews
4.9

34 Reviews

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34 Reviews of Richard Tran

April 17, 2025

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Service was fast and complete and timely as promised. Video was informative. Thank you Rich. More

by XYZMAD
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Recommend Dealer
Yes

April 12, 2025

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Service was fantastic! Would totally recommend! Thank you so much for taking such good care of me and my car! More

by ADJUNGE
Recommend Dealer
Yes

April 11, 2025

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Richard Tran and the entire service department at Culver City Mazda was outstanding. They were thorough, professional, and provided excellent customer service. In fact, I was so impressed with Richard, I wi More

by voodoo1733
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Recommend Dealer
Yes

April 10, 2025

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Richard was wonderful. He told me the repairs I really needed vs what could wait a little longer. He also gave me a loaner car for the day since it was going to be an all d More

by CAMILLS8
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Recommend Dealer
Yes

Other Employees Tagged: Jonathon Rodriguez

March 17, 2025

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Car came back from service missing a valve stem cap on one of the tires. It's not a big deal or safety concern but shows a lack of attention to detail. More

by lowbrass
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Recommend Dealer
Yes
Mar 18, 2025

Culver City Mazda responded

We appreciate your feedback and apologize for the oversight. Attention to detail is important to us, and we regret that we missed this. Thank you for bringing this to our attention—we'll work to ensure better attention to detail in the future!

March 14, 2025

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left feeling my car was well serviced. Definitely will return for future service needs, Thanks More

by MIKAYLA
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Recommend Dealer
Yes
Mar 17, 2025

Culver City Mazda responded

Thank you for your feedback! We're glad to hear you left feeling confident in your car's service. We appreciate your trust and look forward to assisting you with any future service needs. See you next time!

March 14, 2025

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This was my first time bringing my car in for service. Could not have had a better experience. Richard was terrific! Great professional service and very helpful. I had a Mazda way back in the nineties an More

by mbasanese
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Recommend Dealer
Yes
Mar 17, 2025

Culver City Mazda responded

Thank you for trusting us with your service visit! We're so glad to hear that Richard provided you with a terrific experience. It’s great to know that Culver City Mazda left a positive impression on you back in the ‘90s, and we’re thrilled to have you back! If there’s anything you need, we’re always here to help. Welcome back to the Mazda family!

March 08, 2025

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Since I had to leave my car, they gave me a loaner and it was enjoyable. Wonderful experience. More

by FABIOGREEN
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Recommend Dealer
Yes
Mar 10, 2025

Culver City Mazda responded

Thank you for sharing your experience! We're glad we could provide you with a loaner and make the process smooth and enjoyable. We always strive to ensure our customers have a stress-free experience. If you need anything else, we're here for you!

February 19, 2025

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It was a hectic day for the service department but Richard was courteous and helpful. More

by T808Y
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Recommend Dealer
Yes
Feb 19, 2025

Culver City Mazda responded

Thank you for your patience and kind words! We're glad to hear that Richard provided courteous and helpful service despite the busy day. We appreciate your support and look forward to assisting you again in the future!

February 19, 2025

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Employee Rating

It was a hectic day for the service department but Richard was courteous and helpful. More

by T808Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Culver City Mazda responded

Thank you for your patience and kind words! We're glad to hear that Richard provided courteous and helpful service despite the busy day. We appreciate your support and look forward to assisting you again in the future!

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