Richard Tran
Richard Tran at Culver City Mazda

Richard Tran | Page 7

Service Advisor

Culver City Mazda

11215 Washington Blvd
Culver City, CA 90230

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4.9
137 Reviews
4.9

137 Reviews

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137 Reviews of Richard Tran

May 30, 2026

Dealership Rating
Employee Rating

I think Richard is great , in fact I tipped him. I think hi heart and heart are in the right place. I don't appreciate the new policy of having to accept payment with an ATM card. Touch to maneuver. More

by lldeddens
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

Jun 01, 2026

Culver City Mazda responded

Thank you for sharing your feedback. We’re glad to hear you had a positive experience with Richard and appreciate your kind words about him, he’ll be happy to know he made a good impression. We also hear your concern regarding the payment policy. We understand that changes like this can feel inconvenient, especially when it affects how you prefer to complete transactions. Your feedback is important, and we will make sure it is shared with our management team for review. We truly appreciate your business and hope we can continue to make your future visits as smooth as possible.

May 26, 2026

Dealership Rating
Employee Rating

My experience has been excellent. In particular Richard Tran is very patient and always responsive to my questions. More

by RTINASM
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

May 29, 2026

Culver City Mazda responded

Thank you so much for your continued loyalty over the past 10 years! We truly appreciate your kind words and are thrilled to hear about your excellent experiences with our service team. Richard and Miguel will be especially glad to know their patience, responsiveness, and professionalism made such a positive impact. It means a great deal to have your long-term trust, and we look forward to continuing to provide you with excellent service for many years to come!

May 26, 2026

RTINASM responded

I have been coming to this dealer for 10 years. The service is excellent and the service advisors such as Richard Tran and Miguel Champagne are very knowledgeable and exemplify strong customer service.

May 26, 2026

Dealership Rating
Employee Rating

Easy scheduling. Timely check-in process. Clean waiting area. Courteous staff. Thank you Culver City Mazda. More

by ydrcuellar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

Culver City Mazda responded

Thank you for the great feedback! We’re so glad to hear you enjoyed the easy scheduling, timely check-in process, clean waiting area, and courteous staff. We truly appreciate your support and look forward to seeing you again at Culver City Mazda!

May 16, 2026

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Great service. No comments b b b b b b b b b b b. B More

by VICANDIAZ11
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Cordova , David Castro

May 18, 2026

Culver City Mazda responded

Thank you!

May 04, 2026

Dealership Rating
Employee Rating

Great service! Timely and communicative. Can’t think of a single thing that I would improve. More

by JACKSCHWEIGHAUSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Champagne

May 06, 2026

Culver City Mazda responded

Thank you for your great review! We’re so happy to hear you had a timely, communicative, and seamless experience with our team. It means a lot to know everything met your expectations so well. We truly appreciate your support and look forward to seeing you again next time!

April 17, 2026

Dealership Rating
Employee Rating

My rep who helped me was great. Worked with me to get an affordable deal that without that I would’ve taken business elsewhere More

by nateoak10
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 17, 2026

Culver City Mazda responded

Thank you for your feedback! We’re glad to hear your representative was able to work with you and help find an affordable deal that met your needs. We truly appreciate you choosing us and are happy we could earn your business. We look forward to assisting you again in the future!

April 06, 2026

Dealership Rating
Employee Rating

Seamless, super friendly and professional Rich was welcoming, efficient and I liked the option of being able to choose which services I might add on once it had been inspected More

by SALLY5
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

Apr 07, 2026

Culver City Mazda responded

Thank you for your feedback! We’re thrilled to hear that your experience was seamless, friendly, and professional. It’s great to know that Rich made you feel welcome and efficient service, and that you appreciated having the option to choose additional services after the inspection. We truly value your kind words and your trust in us!

March 21, 2026

Dealership Rating
Employee Rating

I enjoyed excellent service, friendly staff, knowledgeable technicians, streamlined dealership, clean facility, pleasant experience overall. More

by kimberlygdaisyroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Moreno, Danny Moreno, Mario Cordova , David Castro

Mar 24, 2026

Culver City Mazda responded

Thank you for sharing your experience! We’re thrilled to hear that you enjoyed excellent service, friendly staff, knowledgeable technicians, and a streamlined, clean facility at Culver City Mazda. We truly appreciate your feedback and look forward to serving you again!

February 27, 2026

Dealership Rating
Employee Rating

Efficient My experience with Mazda culver city was very pleasant. Getting an appointment is easy. Richard was courteous and the service itself was efficient. More

by karrenedomingo.usa
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

Feb 27, 2026

Culver City Mazda responded

Thank you for your feedback! We’re thrilled to hear that your experience at Culver City Mazda was pleasant and efficient. Richard will be happy to know his courteous service made a positive impact. We appreciate your kind words and look forward to assisting you again in the future!

February 17, 2026

Dealership Rating
Employee Rating

Excellent service, fast response and help on more than few things. I’d just wish for a better car details and info exchange on insurance coverage. More

by FP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roman Camacho

Feb 19, 2026

Culver City Mazda responded

Thank you for your feedback! We’re thrilled to hear that you received excellent service and fast, helpful support on multiple items. We also appreciate your note about providing more detailed car information and clearer communication on insurance coverage, this is helpful for us to improve the overall experience for our customers. We truly value your input and look forward to assisting you again!

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