Richard Tran
Richard Tran at Culver City Mazda

Richard Tran

Service Advisor

Culver City Mazda

11215 Washington Blvd
Culver City, CA 90230

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4.9
69 Reviews
4.9

69 Reviews

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69 Reviews of Richard Tran

February 27, 2026

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Employee Rating

Efficient My experience with Mazda culver city was very pleasant. Getting an appointment is easy. Richard was courteous and the service itself was efficient. More

by karrenedomingo.usa
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

Feb 27, 2026

Culver City Mazda responded

Thank you for your feedback! We’re thrilled to hear that your experience at Culver City Mazda was pleasant and efficient. Richard will be happy to know his courteous service made a positive impact. We appreciate your kind words and look forward to assisting you again in the future!

February 17, 2026

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Excellent service, fast response and help on more than few things. I’d just wish for a better car details and info exchange on insurance coverage. More

by FP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roman Camacho

Feb 19, 2026

Culver City Mazda responded

Thank you for your feedback! We’re thrilled to hear that you received excellent service and fast, helpful support on multiple items. We also appreciate your note about providing more detailed car information and clearer communication on insurance coverage, this is helpful for us to improve the overall experience for our customers. We truly value your input and look forward to assisting you again!

February 13, 2026

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Alonso was very communicative, clear on what things would be done, expectations on how long I need to wait for. More

by Ho.tiffanyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alonso Rodriguez

Feb 19, 2026

Culver City Mazda responded

Thank you for your feedback! We’re glad to hear that Alonso communicated clearly, set expectations, and kept you informed about what work would be done and the wait time. Providing transparent and efficient service is exactly what we aim for at Culver City Mazda. We truly appreciate you choosing us and look forward to assisting you again!

February 12, 2026

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Richard was very professional and made a great effort to keep me informed. He went the extra mile and cleaned off the inside of my windshield for me, too! I usually don't specify which service rep I want More

by ELINSCHWARTZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2026

Culver City Mazda responded

Thank you for the wonderful feedback! We’re so glad to hear that Richard went above and beyond, keeping you informed and even taking the extra step to clean your windshield. It’s fantastic to know his professionalism and attention to detail made such a positive impression. We’ll be sure to share your kind words with him, he’ll be thrilled to hear it! We truly appreciate your trust and look forward to welcoming you back, now with Richard leading the way!

February 07, 2026

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Employee Rating

They made the transaction very easy. No guessing and waiting time! The best experience buying a car. More

by Xftogk
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

Feb 11, 2026

Culver City Mazda responded

Thank you for the great review! We’re thrilled to hear that the process was easy, straightforward, and free of waiting or guessing. Providing the best car-buying experience is always our goal. We truly appreciate you choosing us!

January 27, 2026

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Employee Rating

Amazing! My car needs were met in a timely manner Richard, is very communicative and always is honest with my car needs. More

by Ingridbelloso98
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

Jan 30, 2026

Culver City Mazda responded

Thank you for the great review! We’re thrilled to hear that Richard provided timely, honest, and communicative service for your car. We truly appreciate you choosing us and look forward to assisting you again!

January 23, 2026

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Employee Rating

Govanni was a great help. I loved working with him and Charlie for my new car and I will most certainly be requesting Govanni to help me on all future purchases, More

by lindsay.n.duffield
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Govanni Martinez , Govanni Martinez

Jan 26, 2026

Culver City Mazda responded

Thank you for the wonderful review! We’re thrilled to hear that Govanni and Charlie made your car-buying experience so enjoyable. It’s great to know you’ll be requesting Govanni for future purchases, he’ll be excited to hear your kind words. Congratulations on your new car!

January 22, 2026

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Employee Rating

Richard was amazing and helpful. Wish it didn't take so long to service cars with you all but Richard made me feel well taking care of so that helped More

by Dmglbrooks
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

Jan 26, 2026

Culver City Mazda responded

Thank you for sharing your experience! We’re glad to hear that Richard made you feel well taken care of, even during a longer service visit. We truly appreciate your patience and your kind words, and we’ll be sure to pass along your praise to Richard.

January 20, 2026

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Employee Rating

Courteous and informative. Rich told me when to expect to find out the issue. He was very communicative and helpful. I'll definitely bring my car back in the future. More

by dut225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Culver City Mazda responded

Thank you for sharing your experience! We’re glad to hear that Rich was courteous, communicative, and kept you informed throughout the process. It’s great to know you felt supported, and we look forward to assisting you again in the future!

January 20, 2026

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Employee Rating

Richard was fantastic - personable, professional, charming, and very communicative. Love that the crew also put a little gas in the tank and gave the car a quick wash, too. And everything was done fa More

by tralgatt
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

Jan 26, 2026

Culver City Mazda responded

Thank you for the wonderful review! We’re thrilled to hear that Richard provided personable, professional, and communicative service, and that the team went the extra mile with the gas and quick wash. It’s great that everything was completed even faster than expected. We truly appreciate you choosing us!

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