Richard Tran
Richard Tran at Culver City Mazda
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Richard Tran

Service Advisor

Culver City Mazda

11215 Washington Blvd
Culver City, CA 90230

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4.9
30 Reviews
4.9

30 Reviews

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30 Reviews of Richard Tran

March 17, 2025

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Employee Rating

Car came back from service missing a valve stem cap on one of the tires. It's not a big deal or safety concern but shows a lack of attention to detail. More

by lowbrass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Culver City Mazda responded

We appreciate your feedback and apologize for the oversight. Attention to detail is important to us, and we regret that we missed this. Thank you for bringing this to our attention—we'll work to ensure better attention to detail in the future!

March 14, 2025

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left feeling my car was well serviced. Definitely will return for future service needs, Thanks More

by MIKAYLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Culver City Mazda responded

Thank you for your feedback! We're glad to hear you left feeling confident in your car's service. We appreciate your trust and look forward to assisting you with any future service needs. See you next time!

March 14, 2025

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This was my first time bringing my car in for service. Could not have had a better experience. Richard was terrific! Great professional service and very helpful. I had a Mazda way back in the nineties an More

by mbasanese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Culver City Mazda responded

Thank you for trusting us with your service visit! We're so glad to hear that Richard provided you with a terrific experience. It’s great to know that Culver City Mazda left a positive impression on you back in the ‘90s, and we’re thrilled to have you back! If there’s anything you need, we’re always here to help. Welcome back to the Mazda family!

March 08, 2025

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Employee Rating

Since I had to leave my car, they gave me a loaner and it was enjoyable. Wonderful experience. More

by FABIOGREEN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Culver City Mazda responded

Thank you for sharing your experience! We're glad we could provide you with a loaner and make the process smooth and enjoyable. We always strive to ensure our customers have a stress-free experience. If you need anything else, we're here for you!

February 19, 2025

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Employee Rating

It was a hectic day for the service department but Richard was courteous and helpful. More

by T808Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Culver City Mazda responded

Thank you for your patience and kind words! We're glad to hear that Richard provided courteous and helpful service despite the busy day. We appreciate your support and look forward to assisting you again in the future!

February 19, 2025

Dealership Rating
Employee Rating

It was a hectic day for the service department but Richard was courteous and helpful. More

by T808Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Culver City Mazda responded

Thank you for your patience and kind words! We're glad to hear that Richard provided courteous and helpful service despite the busy day. We appreciate your support and look forward to assisting you again in the future!

February 19, 2025

Dealership Rating
Employee Rating

It was a hectic day for the service department but Richard was courteous and helpful. More

by T808Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Culver City Mazda responded

Thank you for your patience and kind words! We're glad to hear that Richard provided courteous and helpful service despite the busy day. We appreciate your support and look forward to assisting you again in the future!

February 10, 2025

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Employee Rating

thank you for the free Lyft ride after I dropped off my car. total experience was excellent! fast transaction and efficient staff from drop off to booking of lyft ride back and forth from my home. More

by johanneapatan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2025

Culver City Mazda responded

You're very welcome! We're glad to hear that your experience was smooth and efficient from start to finish. We appreciate your kind words and look forward to serving you again in the future! 🚗😊

February 03, 2025

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Employee Rating

Rich was a lifesaver! He really helped me out and made sure everything was taken care of. More

by j. liscano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Culver City Mazda responded

Thank you for your great review! We're so happy to hear that Rich was able to help you out and take care of everything. We truly appreciate your feedback and are glad we could make the process easier for you. If you need anything else, don’t hesitate to reach out! 😊

January 24, 2025

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Employee Rating

Very considerate and understanding to our needs. Explained everything that had to be done to vehicle More

by GARYBUB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

Culver City Mazda responded

Thank you for your kind review! We’re glad to hear that our team was considerate and thorough in explaining everything needed for your vehicle. We appreciate your trust and look forward to serving you again!

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