20 Reviews
Write a Review20 Reviews of Richard Tran
January 14, 2025
I am very Happy with the work done on my car( Routine maintainence). The service rep Richard Tran dropped the ball however. He gave me an estimated time of about and 1.5hours or " before 12:00. At abo maintainence). The service rep Richard Tran dropped the ball however. He gave me an estimated time of about and 1.5hours or " before 12:00. At about 12:20 I went to the service desk to ask and the guy there said "oh yeah, you're done...I guess Rick is on lunch" My paperwork apparently just sat there. I'm glad I asked before Rick got back from lunch because no one told me I was done. I had no texts, no updates. More
January 06, 2025
Friendly people, fast service. Financing was awesome. Explanation of the vehicle was great. Open to listen and provide answers. Financing was awesome. Explanation of the vehicle was great. Open to listen and provide answers. More
Other Employees Tagged: David Castro, Carl Hegge, Jeremy Moreno, Danny Moreno, Mario Cordova, Miguel Champagnie, Stefan Kubicki, Ian Ayers, Jonathon Rodriguez
January 03, 2025
Rich and other staff are very kind. The video explanations and pricing were easy to understand and excellent. Thank you. The video explanations and pricing were easy to understand and excellent. Thank you. More
Other Employees Tagged: David Castro , Reception lady
December 21, 2024
Rich Tran was my service department advisor and he was such a pleasure to work with. He was patient and helpful. He treated me with respect and thoughtfulness. The women working the front desk -- in charg such a pleasure to work with. He was patient and helpful. He treated me with respect and thoughtfulness. The women working the front desk -- in charge of calling the Lyft rides -- were SO very pleasant and worked quickly and efficiently. There's a reason I continue to come back to this location. More