Richard Matthies

Always a pleasure taking my car in for service. Fast and friendly! In and out! Fast and friendly! In and out! More

Report | Print

3 time buyer. Femal 73yr/o . I have always hated buying a car, but I had a great experience at Rosen Hyundai Algonquin. Richard felt like a son after I bought... Femal 73yr/o . I have always hated buying a car, but I had a great experience at Rosen Hyundai Algonquin. Richard felt like a son after I bought... my 3rd Tuscan! More

Report | Print

Professional and easy to work with. Richard Matthies is an excellent sales adviser and very responsive. Richard Matthies is an excellent sales adviser and very responsive. More

Report | Print

We have bought 2 new Hyundai Santa Fe SUVs in May 2021. We had a great experience because every employee at Rosen Hyundai is a consummate professional who has an exceptional knowledge in her/his field and We had a great experience because every employee at Rosen Hyundai is a consummate professional who has an exceptional knowledge in her/his field and they also go out of their way to help customers to have the best customer service experience possible. More

Report | Print

Someone jacked up the price I agreed to by $500 by the time it got to the finance guy. I'm not sure if it was my salesman, Richard Matthies, or the finance guy who did it. Also, I was led to believe the time it got to the finance guy. I'm not sure if it was my salesman, Richard Matthies, or the finance guy who did it. Also, I was led to believe the car had their 3yr free maintenance on it (and I even had to sign a paper saying they'd discussed the free maintenance plan), but the car doesn't. I think that's pretty unethical and would suggest you go somewhere else. More

Report | Print

I completed the "express checkout" and verified pricing three times with this dealership on a vehicle before going to the dealer. I have cancer and am immunocompromised. I was attempting to limit unneces three times with this dealership on a vehicle before going to the dealer. I have cancer and am immunocompromised. I was attempting to limit unnecessary exposure during the ongoing pandemic by completing as many steps as possible before arrival. When I got to the dealer, Brian Acosta, stated that even though he had verified pricing multiple times - the price of the vehicle had now gone up by almost 5,000. This dealership is price gouging during the pandemic and attempting to take advantage of individuals. If your looking for transparent pricing, shop elsewhere. More

Report | Print

Rosen Hyundai was fantastic.Richard Matthies was so Rosen Hyundai was fantastic. Richard Matthies was so friendly and made our car buying experience so enjoyable and put us in what we wanted with no pr Rosen Hyundai was fantastic. Richard Matthies was so friendly and made our car buying experience so enjoyable and put us in what we wanted with no pressure! More

Report | Print

Rosen Hyundai in Algonquin was a pleasure to work with. My salesperson Richard was extremely knowledgeable and made the purchase of my new Sante Fe easy. My salesperson Richard was extremely knowledgeable and made the purchase of my new Sante Fe easy. More

Report | Print

Richard Matthies. Can’t say enough wonderful things about my experience with him. No pressures to buy a car. Made my decision so easy. Thank you. And Tim who did my financing. Awesome!! my experience with him. No pressures to buy a car. Made my decision so easy. Thank you. And Tim who did my financing. Awesome!! More

Report | Print

No pushy haggling Great experience with Richard and Mike! They were kind, respectful, and did not get pushy on the sales. Both went above and beyond in meeting my needs Great experience with Richard and Mike! They were kind, respectful, and did not get pushy on the sales. Both went above and beyond in meeting my needs. Also Mike went the extra mile in acknowledging my parents’ recent purchase by honoring them with a family referral bonus! Great service! More

Report | Print