Richard Loero
Richard Loero at Williamson Cadillac

Richard Loero | Page 38

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
422 Reviews
4.8

422 Reviews

Write a Review

422 Reviews of Richard Loero

July 23, 2021

Dealership Rating
Employee Rating

Everything was excellent except for one thing, the repairs to my tire trim on the passenger side were not completed and I noticed this today. More

by orlandovalle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2021

Williamson Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 14, 2021

Dealership Rating
Employee Rating

Tengo mi carro en el taller por más de 15 días y nadie de este lugar me da notificación de el, gracias More

by oscar33075
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Jul 16, 2021

Williamson Cadillac responded

Lamentamos que haya tenido una mala experiencia. Sinceramente, Jeff Rogers - jrogers@wagmiami.com

July 12, 2021

Dealership Rating
Employee Rating

Very professional staff. Excellent services,fast check in,fast check out As well. The waiting time is bring compare to other dealers. I’m a very happy costumer with this dealer More

by MARELLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, John Varela, Tony Martinez, Carmen Alicea , Mickey Barrios, Carlos Gomara, Skip Moosang

Jul 14, 2021

Williamson Cadillac responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 12, 2021

Dealership Rating
Employee Rating

Excellent customer service and excellent experience from the service department from the advisor to the management team would definitely recommend this dealer to others for service and sales. More

by M3MIKEM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, John Varela, Tony Martinez, Carmen Alicea, Juan Santos, Rolando Pardo , Carlos Gomara, Skip Moosang, Alfonso Robleto

Jul 14, 2021

Williamson Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 06, 2021

Dealership Rating
Employee Rating

I’m part of the Williamson Family I feel like I am a star. thank you God Bless my family. La is the best sales manager I’ve ever worked with. More

by brito.carlos77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kaitlin Haeffner, Carmen Alicea, Ricardo Robinson , Skip Moosang, Jeff Rogers

Jul 07, 2021

brito.carlos77 responded

🖤❤️🙏😉

June 22, 2021

Dealership Rating
Employee Rating

Richard Loero is an outstanding service advIsor. I’m very comfortable receiving service from him. He is informed, nice, and knows his work and responsible. Again outstanding. More

by ABCROMERO
Customer Service
Recommend Dealer
Yes
Jun 24, 2021

Williamson Cadillac responded

Thank you for writing about your visit with us! I am happy to hear that Richard was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 21, 2021

Dealership Rating
Employee Rating

When my car was dropped off by tow truck, they couldn’t find my car the next day. Engine problems on my 2017 ATS are same problems my 2016 ATS had.. seems like every car at Cadillac has engine issues. I ha More

by Jazzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 21, 2021

Williamson Cadillac responded

We apologize for the inconvenience you experienced. We are renovating our facility and it is causing some delays in moving cars around the dealership. If you would like to discuss anything further please contact me directly Juan Santos Service Director Juans@wagmiami.com

June 15, 2021

Dealership Rating
Employee Rating

The best service ever !! Thanks for all the team! The car came out in great condition as nothing happened and the service was the best More

by SERGICORVO25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omar Barbachan, Yorny Fundora, Erik Fernandez, Tony Martinez, Carmen Alicea , Mickey Barrios, Jermaine Chambers, Carlos Gomara, Skip Moosang

Jun 17, 2021

Williamson Cadillac responded

Sergio, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 15, 2021

Dealership Rating
Employee Rating

Great service and very quick will def recommend will definitely come again whenever i need to buy a vehicle or get it serviced thank you More

by FSBttam92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Tony Martinez, Carmen Alicea, Juan Santos, Rolando Pardo , Mickey Barrios, Carlos Gomara, Skip Moosang, Alfonso Robleto

Jun 17, 2021

Williamson Cadillac responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 09, 2021

Dealership Rating
Employee Rating

I really enjoy the commitment to service in the service department and making sure that a holistic review of the car is achieved Thank you More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Robleto, Mike McKesson

Jun 11, 2021

Williamson Cadillac responded

Thank you for the positive review, Elizabeth and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

...
38
...

Dealership Inventory (281 Vehicles)

new 2026 Cadillac Escalade car, priced at $127,310
2026 Cadillac Escalade
new
Vibrant White Tricoat exterior
Automatic
Four-wheel Drive
new 2026 Cadillac OPTIQ car, priced at $77,828
2026 Cadillac OPTIQ
new
Black Raven exterior
Automatic
All-wheel Drive
new 2026 Cadillac Escalade IQ car, priced at $138,065
2026 Cadillac Escalade IQ
new
Vibrant White Tricoat exterior
Unknown
All-wheel Drive
new 2026 Cadillac OPTIQ car, priced at $82,744
2026 Cadillac OPTIQ
new
Black Raven exterior
Automatic
All-wheel Drive
new 2026 Cadillac LYRIQ car, priced at $67,920
2026 Cadillac LYRIQ
new
Vibrant White Tricoat exterior
Automatic
Rear-wheel Drive
new 2026 Cadillac XT5 car, priced at $56,310
2026 Cadillac XT5
new
Stellar Black Metallic exterior
Automatic
Front-wheel Drive