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Richard Harris
Richard Harris at Universal Nissan
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Richard Harris

VIP Manager

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

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4.8
35 Reviews

Dealership Experience

9 yrs, 9 mos

Industry Experience

9 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.8

35 Reviews

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35 Reviews of Richard Harris

November 17, 2024

Dealership Rating
Employee Rating

We love Nissans and Universal Nissan employees are second to none. We will always use Universal More

by JULM19633
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman, Collin Petgrave, Gabriel Carillo

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Nov 18, 2024

Universal Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 04, 2024

Dealership Rating
Employee Rating

Nice services and very professional. Happy to recommend the dealership. Everyone is courteous and eager to please. More

by CFMARIANO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo, Sam Sahman

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Nov 04, 2024

Universal Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

September 05, 2024

Dealership Rating
Employee Rating

I felt from the moment me and my companion arrived a feeling of welcomeness. Omar from Hyundai greeted us with the sense of concern for our needs. The overall experience with him, and Harris from Nissan More

by CRAIGSEMIDEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Matos, Javon Ferguson

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Sep 05, 2024

Universal Nissan responded

Thanks for sharing your thoughts about your experience with Universal Nissan. Omar and our team appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 30, 2024

Dealership Rating
Employee Rating

Everything went well with the purchase of new vehicle and return of lease until I received the liability statement for the lease return with disposition fee. I have been going back and forth with both Univer More

by D I
Recommend Dealer
No

Other Employees Tagged: Juan Crespo

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Sep 03, 2024

Universal Nissan responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gina Nava Reputation Manager gnava@universalnissan.com

August 16, 2024

Dealership Rating
Employee Rating

Salesman was excellent Manager came over help us with Financial details. Enjoyed respect they both showed.Will advised them to my friends. More

by FLJ24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed, Luis Garcia, Javon Ferguson, Alexandre Guarino , Manager doesn't see his. Name bot Ahmed know his name.

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Aug 18, 2024

Universal Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 07, 2023

Dealership Rating
Employee Rating

Great Experience with Awesome Service and Staff Great Job with Awesome results and experience Awesome More

by zacmil80
Recommend Dealer
Yes

Other Employees Tagged: Richard Harris

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Dec 07, 2023

Universal Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 30, 2023

Dealership Rating
Employee Rating

I absolutely loved my experience with Richie. He was very informative, very knowledgeable and very professional. I will definitely recommend him to all my friends and family. When visiting unive More

by Julieg0625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 30, 2023

Universal Nissan responded

Julie, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

September 09, 2023

Dealership Rating
Employee Rating

Richard was excellent services and professional, he explained everything, I recommend him ! I trust him More

by SANDRA I BERMUDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 11, 2023

Universal Nissan responded

Sandra, here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Richard, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

September 04, 2023

Dealership Rating
Employee Rating

Richie has always provided excellent service. I can trust him to help me get the best car for my family. He really listens to his customers and he's very courteous and professional. More

by MARI_CARMEN_RIOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Matthews

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Sep 05, 2023

Universal Nissan responded

Ms. Rios, thank you for taking the time to provide our team at Universal Nissan with a five-star review! Congratulations on the purchase, We appreciate your business! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

September 02, 2023

Dealership Rating
Employee Rating

No happy with my deal on my lease was advice getting a call back still qaiting More

by JMMOJENA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Sep 04, 2023

Universal Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gina Nava Reputation Manager gnava@universalnissan.com

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