Richard Gruber
Richard Gruber at Sullivan Cadillac

Richard Gruber | Page 12

General Manager

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

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4.5
130 Reviews
4.5

130 Reviews

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130 Reviews of Richard Gruber

August 29, 2023

Dealership Rating
Employee Rating

Loved the dealership. Our original sales person didn’t get the job done but Jessica was phenomenal. She and the sales manager, Rich, are the reason I would purchase from More

by AFAIRCHILD311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Perez

Aug 30, 2023

Sullivan Cadillac responded

We appreciate your review and are glad to hear that you had a great experience with Jessica and Rich. We look forward to working with you again soon! Sincerely, The Sullivan Cadillac Team

August 26, 2023

Dealership Rating
Employee Rating

Tough to deal with but they do have the vehicle we wanted ! They know how to order Cadillacs! More

by cndfpl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jared Reynolds

Aug 29, 2023

Sullivan Cadillac responded

Thank you for leaving this review. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact us so we can further discuss your visit. We look forward to speaking with you. Sincerely, The Sullivan Cadillac Team

August 15, 2023

Dealership Rating
Employee Rating

Everything went great with this purchase and was very happy with the process. Nothing further More

by GREGROBERTS1219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Perez, Joseph Trott

Aug 17, 2023

Sullivan Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership, Greg. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Sullivan Cadillac Team

August 09, 2023

Dealership Rating
Employee Rating

The sales manager almost lost me with some of his comments. example: Telling me he didn’t care if I bought the car or not because he will sell it eventually. We were not at the number I wanted to clo More

by tonyminutola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Vitrano

Aug 11, 2023

Sullivan Cadillac responded

Tony, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Sullivan Cadillac Team

August 09, 2023

Dealership Rating
Employee Rating

We've done business with Sullivan Cadillac for several cars and had an awesome experience every time! Professiobal, courteous, knowlegeable...everything that counts 👍 More

by BEVERLY.PHILLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janie Mosley, Ronnie Rodriguez

Aug 11, 2023

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us, Beverly! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

Aug 13, 2023

BEVERLY.PHILLIPS responded

You're welcome.

August 09, 2023

Dealership Rating
Employee Rating

They do a great job. I am not happy with the car. I need a new one. More

by FIEBKEROBERT65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Jared Reynolds, James Betancourt , Jose Cruz, Tim Ginther, Jessica Perez, Luke Reynolds, Ronnie Rodriguez, John Rollin

Aug 11, 2023

Sullivan Cadillac responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further so we can help you with your car needs, if you could please contact us at your earliest convenience. Sincerely, The Sullivan Cadillac Team

August 03, 2023

Dealership Rating
Employee Rating

Excellent people to work with. Have purchased 5 Cadillacs from Sullivan Rich Gruber, Joseph Trott and Ronnie Rodriguez are great! More

by RELIABLERAY1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Rodriguez, Joseph Trott

Aug 04, 2023

Sullivan Cadillac responded

It was a pleasure to read about your fifth car-buying experience at Sullivan Cadillac. Congratulations on your new ride! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, The Sullivan Cadillac Team

August 01, 2023

Dealership Rating
Employee Rating

The sales process was handled very professionally courteously. All questions were answered and without any pressure. Ronnie did a great job handling everything during the process. More

by rrowe48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Rodriguez

Aug 03, 2023

Sullivan Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sullivan Cadillac Team

July 17, 2023

Dealership Rating
Employee Rating

Jaime Daigle was very helpful. She was pleasant and helped me out with a courtesy car. She has helped me in the past and has been delightful to work with. More

by preynoldssr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell , Luke Reynolds

Jul 19, 2023

Sullivan Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Sullivan Cadillac Team

July 16, 2023

Dealership Rating
Employee Rating

Very cooperative service writers and prompt service. The service was to replace a battery and for 500plus dollars it seemed a little high priced More

by DAVIDA1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2023

Sullivan Cadillac responded

We appreciate your kind words about our service team. Thank you for choosing Sullivan Cadillac for your vehicle needs. Sincerely, The Sullivan Cadillac Team

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