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Richard Gruber
Richard Gruber at Sullivan Cadillac
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Richard Gruber

General Manager

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

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4.7
93 Reviews
4.7

93 Reviews

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93 Reviews of Richard Gruber

January 23, 2025

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Employee Rating

Stefania was helpful in answering all my questions. .came to the car and gave me a crash course on stering wheel controls. It was very helpful and appreciated. More

by islandstream01
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Rodriguez

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Jan 23, 2025

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that Stefania provided you with helpful answers and a great walkthrough of the steering wheel controls. At Sullivan Cadillac, we strive to ensure our customers have an exceptional experience. We hope to see you again soon and look forward to assisting you with any future needs! Sincerely, The Sullivan Cadillac Team

January 22, 2025

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Employee Rating

Our Salesman, Bob Vitrano, was knowledgeable and kind. General Manager Rich Gruber gave us a great deal! We are repeat customers and completely satisfied More

by Donna Rodriquez
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Bob Vitrano

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Jan 23, 2025

Sullivan Cadillac responded

Thank you, Donna! We truly appreciate your kind words about Bob and Rich. It's fantastic to hear that you are a repeat customer and that you had a great experience with us at Sullivan Cadillac. We look forward to welcoming you back for your next visit! Sincerely, The Sullivan Cadillac Team

January 08, 2025

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Employee Rating

Always pleasant folks. My original buying experience was very good with Bob Vitrano, we've purchased 3 caddy's through him. We come to terms quickly (having a super credit s More

by esponewproducts
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Vitrano

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Jan 09, 2025

Sullivan Cadillac responded

Thank you for your wonderful feedback! We're thrilled to hear that your experiences with Sullivan Cadillac, especially with Bob, have consistently been positive. It’s great to know that your purchasing and service experiences have been smooth and efficient. We appreciate your loyalty and look forward to assisting you with your next Cadillac purchase or service. See you next time! Sincerely, The Sullivan Cadillac Team

December 26, 2024

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Best buying experience that I ever had. Friendly and efficient,clean, knowledgeable, appreciative of my business More

by FAIR66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Joey Frampton, Jessica Perez, James Betancourt, Mike Dallett

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Dec 27, 2024

Sullivan Cadillac responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had the best buying experience at Sullivan Cadillac and that our team provided you with friendly, efficient, and knowledgeable service. We truly appreciate your business and look forward to welcoming you back for your next visit! Sincerely, The Sullivan Cadillac Team

December 23, 2024

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Joey is amazing and very helpful. I would recommend this place if you’re looking for a car. They listen and very professional. More

by margie100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Frampton

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Dec 25, 2024

Sullivan Cadillac responded

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with us at Sullivan Cadillac. Our team prides itself on being attentive and professional, and we appreciate your recommendation. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

December 01, 2024

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Employee Rating

They always treat customers with respect. It is a dealership that always goes above and beyond More

by djnash
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Bob Vitrano, Mike Dallett

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Dec 03, 2024

Sullivan Cadillac responded

Thank you for your kind words! We at Sullivan Cadillac strive to treat all our customers with the utmost respect and to exceed their expectations. We're grateful for your support and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

November 30, 2024

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Employee Rating

* Mr Rich Gruber , A true leader ! Many dealerships need this type of dedicated MANAGERS . * Sadly , DealerRater , has to be involved in a fine Cadillac dealer . * D rater , More

by Joyce.kapp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Mike Dallett , Edwin Mejia , Service Consultant ,

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Dec 03, 2024

Sullivan Cadillac responded

Thank you for your feedback. We appreciate you recognizing Rich's leadership at Sullivan Cadillac. We strive to ensure our customers receive the best service possible. If you have any further concerns, please feel free to reach out to us directly. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

November 26, 2024

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Employee Rating

We love Jordan Great experience at dealership. Super accommodating. Will return in future Nothing but good things to say More

by MELANIECFNP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell, Jordan Perry

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Nov 27, 2024

Sullivan Cadillac responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience at Sullivan Cadillac and that Jordan was able to assist you. We appreciate your support and look forward to welcoming you back in the future. Safe travels until then! Sincerely, The Sullivan Cadillac Team

November 24, 2024

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Employee Rating

Everyone we spoke with was friendly. They all worked together to get the deal done. More

by Mrs.I-Man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell , Reece Vaughan-Edwards

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Nov 25, 2024

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Sullivan Cadillac friendly and helpful in getting your deal completed. We truly appreciate your support and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

November 20, 2024

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Employee Rating

The worse dealership ever my story will be told the court in a front of a Judge More

by GAMALOMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 23, 2024

Sullivan Cadillac responded

Our team has acknowledged this review.

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