Richard Gotsch

First experience with Volkswagen, I called about an Atlas I found and was connected with Chris. He was very knowledgeable and helpful and patient with me while I figured out what i wanted. He spent a lot of I found and was connected with Chris. He was very knowledgeable and helpful and patient with me while I figured out what i wanted. He spent a lot of time going back and forth with me! I appreciated all of his time. I ended up doing a dealership swap to get the one I wanted. All in all the process was smooth once it arrived. It had 2 issues upon arrival that will be taken care of! Will definitely recommend anyone to the dealership and to Chris! More

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We work with Aaron to get our Tiguan and I couldn’t be happier with the experience. The dealership as a whole took care of us and Aaron did a fantastic job of making sure we got what we needed! happier with the experience. The dealership as a whole took care of us and Aaron did a fantastic job of making sure we got what we needed! More

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We purchased our second Tiguan from this dealership last night. Richard Gotsh and his team took great care of us. Our sales rep Chris Robinson is the person to see if you are looking for a vehicle. The ent night. Richard Gotsh and his team took great care of us. Our sales rep Chris Robinson is the person to see if you are looking for a vehicle. The entire sales process was easy, pricing fair. I would recommend checking them out if you are in the market for a vehicle. More

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I’ve purchased two Volkswagens from Dean Team VW Ballwin; this dealership is top notch. Richard Gotsch was the sales representative for my first vehicle vehicle and manager for my second with Joel Hayes sale this dealership is top notch. Richard Gotsch was the sales representative for my first vehicle vehicle and manager for my second with Joel Hayes sales representative; they will take care of you when buying a new VW! More

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Aaron and the rest of the team made buying my VW a very enjoyable experience. I really appreciate Aaron’s help and patience in picking out the perfect car for me. enjoyable experience. I really appreciate Aaron’s help and patience in picking out the perfect car for me. More

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Most enjoyable car purchase to date. Aaron was great! He was very personable and professional. We were in and out quickly and scored the deal we wanted. Aaron was great! He was very personable and professional. We were in and out quickly and scored the deal we wanted. More

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I had an amazing experience with dean team Subaru the staff was friendly and professional honest and willing to work with me and help me find the best option for me and get the best offer possible I am v staff was friendly and professional honest and willing to work with me and help me find the best option for me and get the best offer possible I am very happy with my decision to purchase from dean team!!! More

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This was the easiest vehicle purchase I have ever made & I am 75 years old. Joel, my sales consultant was great. He gave me the information that he thought I needed but was not pushy at all. I first stop I am 75 years old. Joel, my sales consultant was great. He gave me the information that he thought I needed but was not pushy at all. I first stopped by to look at the VW Taos on May 23, but I didn’t have time to drive it. I went back on May 30 to drive it & we agreed on a price & I put money down to hold the vehicle. They didn’t have the color I wanted so they found one in the early part of June. They drove quite a ways to bring back the vehicle & I picked it up on June 6. The sales manager & finance manager were great to work with on this purchase. I recommend Dean Team Volkswagen in Ballwin highly. We will be going back there when my wife needs a vehicle. More

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From the moment we walked thru the door at Dean Team Manchester, Luci Whanger listened to our specific "wants" in a new car and helped us throughout the selection process. We were not even sure we were Manchester, Luci Whanger listened to our specific "wants" in a new car and helped us throughout the selection process. We were not even sure we were going to make a purchase from Dean Team, but with the information, comps (we drove at other dealer ships as well and did a lot of research) and Lucis help, we purchased from Dean Team. If she did not know an answer to a question, she was on top of it and got us an answer. This lady worked hard. Every box of our "wants" were "checked". And then it was not a Subaru but a VW Tiguan SLE we purchased. We love this car and everyone at the dealership was very attentive and knowledgeable. AND thank you Dean team transporter for getting up at 4:30 AM to drive our car back from another state ... appreciate everyone's time...hard to part with my Jeep, but extremely happy! More

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Dean Team Ballwin has the least ick vibes of any dealership I’ve been to in my over 51 years. In fact - it had none - only good ones! It was like coming home. I may show up again today just to h dealership I’ve been to in my over 51 years. In fact - it had none - only good ones! It was like coming home. I may show up again today just to hang out. That’s how easy and enjoyable the transaction was - not smarmy and a big dang hassle like most other dealerships. Thanks for setting my daughter up with a great used car that will get her through her next phase in life. Shout outs to VW salesman Chris and VW Manager Richard and Drew (didn’t work directly with him - he was just fun to have around). Love you guys and see you the next time a need arises! More

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