Rich Kramer

Rich Kramer does a excellent job always responds in a timely manner Rich has done business with our family and that’s the reason why I’m looking for a car for my son at this time. timely manner Rich has done business with our family and that’s the reason why I’m looking for a car for my son at this time. More

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Rich Kramer had the patience to help me deal with accident that I had with my 2022 escape. He demonstrated patience and kindness in settling me up with a new 2024 edge. Rich does a excellent job with accident that I had with my 2022 escape. He demonstrated patience and kindness in settling me up with a new 2024 edge. Rich does a excellent job with sales, answering phone calls and helping the client deal with insurance. More

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Stopped in to see Rich Kramer avout an early lease "turn in" and got a good deal on a new Escape ST Line. Always treated well at Suburban Ford. I will recommend Suburban Ford to friends and neighbors .... g in" and got a good deal on a new Escape ST Line. Always treated well at Suburban Ford. I will recommend Suburban Ford to friends and neighbors .... great customer service. More

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Suburban Ford of Sterling Heights has always been #1 for me and my family for sales, service and body shop. I’ve been going there and only there since 1997 when I first started working for Ford. Suburban Fo me and my family for sales, service and body shop. I’ve been going there and only there since 1997 when I first started working for Ford. Suburban Ford of Sterling Heights has been my dealership all these years because I’ve always gotten their absolute best the moment I walk thru their front door! More

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Rich Kramer great to work with, very help full, made everything easy helped take care of issue with new car. thanks everything easy helped take care of issue with new car. thanks More

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Rich Kramer has been helping us for 20 years! We couldn’t be happier with his efforts to make us happy with our purchases!! We couldn’t be happier with his efforts to make us happy with our purchases!! More

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Wonderful experience & friendly workers. We are always pleased with Suburban Ford & why we continue to come back. We are always pleased with Suburban Ford & why we continue to come back. More

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Rich Kramer went out of his way to meet my needs. He was patient and kind. He is an asset to your company. He was patient and kind. He is an asset to your company. More

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Great job, Great service, the sales man did a great job walking me through the purchasing process walking me through the purchasing process More

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I've been dealing with Suburban Ford for many years and always had a great experience as well as great service. Rich Kramer has always done a superb job on all of the details and explained all of the featu always had a great experience as well as great service. Rich Kramer has always done a superb job on all of the details and explained all of the features of the vehicles. More

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