Rich Kramer
Rich Kramer at Suburban Ford of Sterling Heights
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Rich Kramer

New Car Sales Consultant

Suburban Ford of Sterling Heights

40333 Van Dyke Avenue
Sterling Heights, MI 48313

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5.0
54 Reviews

Dealership Experience

28 yrs

5.0

54 Reviews

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54 Reviews of Rich Kramer

April 06, 2024

Dealership Rating
Employee Rating

Rich Kramer does a excellent job always responds in a timely manner Rich has done business with our family and that’s the reason why I’m looking for a car for my son at this time. More

by gregorytarquinio
Recommend Dealer
Yes
Apr 08, 2024

Suburban Ford of Sterling Heights responded

Hi Gregory, it's great to hear that Rich has been consistently providing excellent service for your family at Suburban Ford of Sterling Heights. We're here and ready to help you find the perfect car for your son!

February 01, 2024

Dealership Rating
Employee Rating

Rich Kramer had the patience to help me deal with accident that I had with my 2022 escape. He demonstrated patience and kindness in settling me up with a new 2024 edge. Rich does a excellent job with More

by dporter1553
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2024

Suburban Ford of Sterling Heights responded

We're glad to know that Rich was able to assist you during such a stressful time. His dedication is one of the things that makes Suburban Ford of Sterling Heights special. We hope you enjoy your new 2024 Edge!

November 27, 2023

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Employee Rating

Stopped in to see Rich Kramer avout an early lease "turn in" and got a good deal on a new Escape ST Line. Always treated well at Suburban Ford. I will recommend Suburban Ford to friends and neighbors .... g More

by sgadzinski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2023

Suburban Ford of Sterling Heights responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 16, 2023

Dealership Rating
Employee Rating

Rich Kramer great to work with, very help full, made everything easy helped take care of issue with new car. thanks More

by doryram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 20, 2023

Suburban Ford of Sterling Heights responded

Hi Doryram, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

October 16, 2023

Dealership Rating
Employee Rating

Suburban Ford of Sterling Heights has always been #1 for me and my family for sales, service and body shop. I’ve been going there and only there since 1997 when I first started working for Ford. Suburban Fo More

by ricklaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2023

Suburban Ford of Sterling Heights responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 19, 2023

Dealership Rating
Employee Rating

Rich Kramer has been helping us for 20 years! We couldn’t be happier with his efforts to make us happy with our purchases!! More

by Fthompson3561
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 13, 2023

Dealership Rating
Employee Rating

Wonderful experience & friendly workers. We are always pleased with Suburban Ford & why we continue to come back. More

by Rachelle.Anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Carlock

September 13, 2023

Dealership Rating
Employee Rating

Rich Kramer went out of his way to meet my needs. He was patient and kind. He is an asset to your company. More

by kristinewilliams555
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 01, 2023

Dealership Rating
Employee Rating

Great job, Great service, the sales man did a great job walking me through the purchasing process More

by louislangbeen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 26, 2023

Dealership Rating
Employee Rating

I've been dealing with Suburban Ford for many years and always had a great experience as well as great service. Rich Kramer has always done a superb job on all of the details and explained all of the featu More

by djsteve552003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2023

Suburban Ford of Sterling Heights responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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