Have been in sales for 18 years, 8 Years in Auto Sales, As the General Sales Manager I look forward to seeing a satisfied customer, one that feels we are willing to go above and beyond for them.
Read more739 Reviews
Write a ReviewDealership Experience
15 yrs, 9 mos
Industry Experience
15 yrs, 9 mos
Specialties & Trainings
Customer Service, Mazda Sales Certified
739 Reviews of Rich Hammond
December 07, 2018
Turning a bad situation into a good one I previously was driving a 2018 Toyota Corolla, which was totaled in April when a young gentleman ran a stop sign on my son. I went into Werner becaus I previously was driving a 2018 Toyota Corolla, which was totaled in April when a young gentleman ran a stop sign on my son. I went into Werner because two of my children had recently each had purchased that second vehicle from Werner. I stopped into Werner noone was pushy just answered questions that I had. They made the whole process rather painless. I couldn't be more happy with my 2017 CX5 More
Other Employees Tagged: Nick Flood, Michael Heintz , Jay Trabucco
December 06, 2018
Made easy Nobody truly enjoys buying a car,. We enjoy looking and having the new car but not necessarily the part in between. Mike and Rich made the process qui Nobody truly enjoys buying a car,. We enjoy looking and having the new car but not necessarily the part in between. Mike and Rich made the process quick and easy. From the minute I sat down it was like having a conversation with a couple of buddies. They treated me fairly and was transparent throughout the process. Happy that I made the decision to check them out. More
Other Employees Tagged: Michael Heintz , Jay Trabucco
December 06, 2018
Quick and easy Everyone I worked with was very professional and made the process quick and easy. They had everything ready when I arrived and went over the new featu Everyone I worked with was very professional and made the process quick and easy. They had everything ready when I arrived and went over the new features in my car throughly. More
Other Employees Tagged: Eric Werner , Jay Trabucco
December 04, 2018
Very good car buying experience We typically do not like buying vehicles and it's whole associated process, but Roger Turnquist and his Sales Manager Rich made this a very good exper We typically do not like buying vehicles and it's whole associated process, but Roger Turnquist and his Sales Manager Rich made this a very good experience for us. Roger knew the product and explained the features very well. There was none of the typical high pressure sales pitch and they had a pleasant and friendly approach in our negotiations. Closing out the financing and final purchase with Jay also went well. We would recommend others to use Werners when buying a Mazda. More
Other Employees Tagged: Jay Trabucco, Roger Turnquist
December 03, 2018
It was good I found the car online called them and set up a test drive. They gave me some money for my clunker of a car which I was going to junk. They found me a I found the car online called them and set up a test drive. They gave me some money for my clunker of a car which I was going to junk. They found me a better interest rate than the one my bank had. Overall good experience. I bought a certified used car. I was disappointed to see the gas tank at empty when I picked it up. I was told they did not fill certified used cars only new cars when purchased. I had to come back for my second set of keys and get it created. That gave me an opportunity to use their service center right away. The service center lady was very nice and they took care of me pretty quick. More
Other Employees Tagged: Michael Heintz , Jay Trabucco
November 28, 2018
Nice clean car I forgot to mention that my preowned car looked like new. The detailing was incredible and Rich the sales manager made the process smooth as silk. I forgot to mention that my preowned car looked like new. The detailing was incredible and Rich the sales manager made the process smooth as silk. More
Other Employees Tagged: Eric Werner , Jess Kinney, Jenn Lupo, Jay Trabucco
November 27, 2018
Great service, great selection, left with a car Everyone at the dealership was so kind and welcoming, everyone was very helpful throughout the whole process. Would recommend to a friend. All employe Everyone at the dealership was so kind and welcoming, everyone was very helpful throughout the whole process. Would recommend to a friend. All employees just seemed very happy to be there and to help in any way they could. More
Other Employees Tagged: Roger Turnquist
November 25, 2018
Another sale well done by Werner Mazda We bought a new cx-9 Thanksgiving week. It snowed, people were delayed, but our transaction went perfectly. We had a 2014 cx-9 for trade but wanted We bought a new cx-9 Thanksgiving week. It snowed, people were delayed, but our transaction went perfectly. We had a 2014 cx-9 for trade but wanted to sell the old car to our son. Werner let us pass through the transaction so that we bought the new car, werner took the 2014 in trade, turned around and sold the 2014 to my son, secured financing for both cars all of which took just a couple hours. Thanks go out to Rich, Eric, Jay, NIck and John for all of their help. A special thank you to Rich who was awesome as usual. We as a family have purchased 7 vehicles from Werner and get most of our service done at Wernerl. They are fair, friendly and efficient! Every time I see Rich he greets me by name and asks if there is anything he can do for me …. stressing anything! Thanks Bob for having such a great team. More
Other Employees Tagged: Nick Flood, Eric Werner , john obrien, Jay Trabucco
November 24, 2018
Great buying experience! Purchasing my new 2018 Mazda3 was as “painless” as possible. I had a specific idea of the car I wanted, and Roger did not try to dissuade me. I asked Purchasing my new 2018 Mazda3 was as “painless” as possible. I had a specific idea of the car I wanted, and Roger did not try to dissuade me. I asked them to be aggressive on pricing and they made a very good offer that didn’t require much negotiation to get a deal done. I would strongly recommend Werner’s overall buying experience. More
Other Employees Tagged: Jay Trabucco, Roger Turnquist
November 15, 2018
Always welcomed with a smile and courteousness Every time I come to Werner Mazda I am welcomed with a smile and my sales team always takes time to chat. Werner Mazda is like a family and I will con Every time I come to Werner Mazda I am welcomed with a smile and my sales team always takes time to chat. Werner Mazda is like a family and I will continue to do business with them More
Other Employees Tagged: Cameron Landry , john obrien

