Have been in sales for 18 years, 8 Years in Auto Sales, As the General Sales Manager I look forward to seeing a satisfied customer, one that feels we are willing to go above and beyond for them.
Read more730 Reviews
Write a ReviewDealership Experience
15 yrs, 7 mos
Industry Experience
15 yrs, 7 mos
Specialties & Trainings
Customer Service, Mazda Sales Certified
730 Reviews of Rich Hammond
October 24, 2018
Great experience! Shopping for cars is not a fun thing for me. I don't like the pressure of making a big decision and then negotiating that follows. So I first decide w Shopping for cars is not a fun thing for me. I don't like the pressure of making a big decision and then negotiating that follows. So I first decide what car I want to buy, with the options by researching online. Then off to the closest dealer for a test drive. Then home to make a decision about the car and a reasonable price to pay for it. Werner was different... I immediately felt at ease with my salesman Cam. He was extremely knowledgeable in the vehicle and all the technology behind it. I never felt uncomfortable or pressured. I got a tour of the facility, and even though it's not state of the art, I was impressed by the efforts made to make buying/servicing your vehicle as easy and comfortable as possible. That's what really important (and I don't like to think I am paying for those fancy showrooms!). Overall A+ experience from testdrive to delivery! More
Other Employees Tagged: Cameron Landry , Jay Trabucco
October 21, 2018
Wonderful car buying experience Dave provided a great overview of the various models, helped us define our wants/needs list. The entire purchase experience was calm, patient and low Dave provided a great overview of the various models, helped us define our wants/needs list. The entire purchase experience was calm, patient and low-key allowing us to determine our choice without pressure. Their purpose was to assist us in finding the car we wantedn not just selling us a car. More
Other Employees Tagged: David Lee, Jay Trabucco
October 17, 2018
inspection and service check The service is great there i never make an appointment i get there early and they always fit me in as i wait for them to finish i sit in the waiting r The service is great there i never make an appointment i get there early and they always fit me in as i wait for them to finish i sit in the waiting room which has coffee,water and many different snacks and TV to watch i have never had a problem with the staff they all friendly and helpful More
Other Employees Tagged: Cameron Landry , Jess Kinney
October 15, 2018
Visiting friends I found going to Werner Mazda was almost like visiting friends. All the staff were very efficient and helpful. We are very happy with our car purcha I found going to Werner Mazda was almost like visiting friends. All the staff were very efficient and helpful. We are very happy with our car purchase. More
Other Employees Tagged: Nick Flood, Cameron Landry
September 27, 2018
Love Werner I bought a new/used CX5 in July and they have been amazing to work with! They always follow through and keep their word. Their service ETA for pick up I bought a new/used CX5 in July and they have been amazing to work with! They always follow through and keep their word. Their service ETA for pick up have been spot on. Love Werner!!! More
Other Employees Tagged: Cameron Landry , Jess Kinney, Jenn Lupo, Jay Trabucco
September 26, 2018
FAST PROFESSIONAL & GREAT WORK Went their in need of a newer vehicle and left with a beautiful Mazda 6 GT. With this being my first car payment the sales were very helpful and foun Went their in need of a newer vehicle and left with a beautiful Mazda 6 GT. With this being my first car payment the sales were very helpful and found me the car I was lookin for. I brought it back for my inspection and was in and out in less than 20 minutes. Couldn’t be happier and would recommend this dealership to anyone More
Other Employees Tagged: john obrien, Jay Trabucco
September 24, 2018
Oil change, tire rotation, etc. Great people to work with. Jess in service is a real keeper. Very pleasant and knowledgeable. She could be having the worst day and you would never kn Great people to work with. Jess in service is a real keeper. Very pleasant and knowledgeable. She could be having the worst day and you would never know it, always upbeat and friendly. By far the best dealership I have worked with, and after 6 decades I have dealt with a lot of them through business and personal. They have the most stocked up customer lounge I have ever seen, all kinds of goodies. Definitely thinking of the customer all the time. More
Other Employees Tagged: Jess Kinney, Roger Turnquist
September 20, 2018
Excellent, as always This is our 5th Mazda purchased from this dealership over the past years. Dependable vehicles at a great price at a great dealer with great people.. This is our 5th Mazda purchased from this dealership over the past years. Dependable vehicles at a great price at a great dealer with great people.. More
Other Employees Tagged: Nick Flood, Robert Hering , Jay Trabucco
September 19, 2018
Easy! They found me the car I wanted, got it on the lot, and turned south me on price and my trade in value! Cameron was always available-even on Sunday fro They found me the car I wanted, got it on the lot, and turned south me on price and my trade in value! Cameron was always available-even on Sunday from home! Even after I bought the car, left and needed help he took my calls! Excellent service, excellent car! So excited about my 2018 Mazda 3 GT!!! More
Other Employees Tagged: Cameron Landry, Michael Heintz , Jay Trabucco
September 17, 2018
Exceptional care Very happy with the amount of time spent at the dealership. Car was ready when promised. Waiting room is by far the best I've ever experienced. Sn Very happy with the amount of time spent at the dealership. Car was ready when promised. Waiting room is by far the best I've ever experienced. Snacks/beverages/tv/internet all available to make the wait time comfortable. More
Other Employees Tagged: Jay Trabucco, Roger Turnquist
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