Ric Koresky | Page 31

Best Dealer, Best Price, Best Customer Service Chris Lykins and Ric was very helpful in getting us our first BMW 428i. Chris helped us all the way from selecting the right car features to closing, Chris Lykins and Ric was very helpful in getting us our first BMW 428i. Chris helped us all the way from selecting the right car features to closing, and also help with requesting the license place. He is a very knowledgeable sales person and very pleasing to work with not only during the sale process but also post sales. I strongly recommend Chris for your next BMW. I Strongly recommend Chico Robinson without which I probably wouldn't have bought this car. He is the best person I have seen who not only helps you buy your dream car but down to earth and helps you decide what is good for you without any personal gain. It is very hard to find people like Chico Robinson specially in Sales, Thank you Chico Robinson for all the help and support. I worked with Conor(finance) during the closing process and closing was very smooth without any issues or "Sales Tricks". If you are trying to buy/Lease BMW then above mentioned team is the best set of people you can ever get. More

Report | Print

New 335i to Replace My 15-Year-Old-from-New 328i Chris Lykins' whole approach meant we had an excellent purchasing experience, and he did have to be very patient since it was two years before we were Chris Lykins' whole approach meant we had an excellent purchasing experience, and he did have to be very patient since it was two years before we were ready to buy the vehicle! He gave us a great day in early 2012 when we visited to test drive the then new F30 3 Series, but it wasn't possible to specify the vehicle we wanted so we waited. We'd enjoyed how he'd looked after us so well that when the time came for us to buy a few months ago we called him up even though there are several BMW dealers much nearer to us. He's a real enthusiast himself who cares about the cars and it was clear that our experience really mattered to him. Our order was arranged over the phone/email and using his knowledge he was able to find a production slot 6 weeks earlier than our local dealer. He helped us track the production and transportation, we had a very enjoyable afternoon picking up the car 6 weeks later, and he continues to check we're happy with everything (there are a couple of very minor issues that need sorting). We also enjoyed our brief dealings with Ric Koresky and Conor O'Somachain, who also made us feel very welcome. We love the car and it's been a great experience - and we were back a week later to test drive the new Minis... More

Report | Print

Best Purchase Experience I want to whole-heartily thank the staff of the BMW Store in Kenwood, especially Chris Lykins, for making the purchase of a new car pleasant and exci I want to whole-heartily thank the staff of the BMW Store in Kenwood, especially Chris Lykins, for making the purchase of a new car pleasant and exciting. From the first moment of contact and throughout all transactions, we felt confident and secure of the service and quality we were receiving. Chris expertly attuned to our family's individual wishes and needs. All of my communications were responded to immediately. Chris's follow-up occurred on our terms exactly as we requested; thus, pressure-to-buy was not experienced, which was not the case of other dealerships. Questions were completely and honestly answered, and promises and predictions were accurate. Extra work on Chris's part resulted in a larger than previously quoted trade-in price on the day of the sale. These extra dollars could have easily gone to someone other than us - I thank Chris for getting the best price right up to the last minute and even after the new car transaction was complete. Adequate time was allotted and patience demonstrated so that I left the BMW property feeling confident about the use of the new car's many fabulous functions. Chris kindly came to our home the next day and coordinated the vehicle to operate with the garage door. Without exception, every facet of this purchase far surpassed any previous interaction with any dealership. The same professionalism, confidence, fairness and honesty was exhibited by Conor o'Somachain, Business Manger, and Ric Koresky, Manager. I have been a Lexus owner for 14 years - driving the new BMW is unparalleled. I sincerely appreciated the service and automobile you provide! More

Report | Print

Purchased 2015 BMW X3 The team at the BMW Store was a great pleasure to work with when purchasing my X3 this past April. Chuck, as a new associate, worked diligently wit The team at the BMW Store was a great pleasure to work with when purchasing my X3 this past April. Chuck, as a new associate, worked diligently with me to make sure we were on the same page with all specifications for the custom order. He reached out several times during the sales and delivery process to update me on the status of the vehicle. In addition he accepted all my calls regarding inquiries on options and was effective at explaining their additional value. Ultimately, I had ordered a highly customized vehicle and it was delivered on time and it was an exact match to my intentions. My type A personality was met at every turn and this is a testament that the BMW Store is a great place to purchase a vehicle. Ric manages his team well and Connor was able to set up financing quickly for my lease while having a great conversation. More

Report | Print

This is our 8th car we either purchased or leased from Rick Koresky at the BMW Store. No more really needs to be said. We enjoyed working, also, with Susan Ward, who was very professional in making sur Rick Koresky at the BMW Store. No more really needs to be said. We enjoyed working, also, with Susan Ward, who was very professional in making sure our car was ready on time, as we had a short lead time, before leaving on a trip with the new car. More

Report | Print

It was time for me to go from a Mini Cooper to a BMW! The minute I walked into the dealership and was greeted by Susan my ease of transition was incredible. Everyone I came into contact with at the dealershi minute I walked into the dealership and was greeted by Susan my ease of transition was incredible. Everyone I came into contact with at the dealership made my experience simple, fast and excellent service. Once all the details were done I explained I needed to get my car on a specific day and Susan made sure it happened. Kudos to Susan, Rick and Chico. Absolutely would recommend this dealership. More

Report | Print

Our family bought our second BMW from the BMW Store recently. My wife got an X3 last year and I picked a 528 this year. We bought from Chris Lykins both times. Chris was a true professional. He lis recently. My wife got an X3 last year and I picked a 528 this year. We bought from Chris Lykins both times. Chris was a true professional. He listened to what I wanted and then made suggestions. Once we built a common vision he worked tirelessly to produce the car I wanted at a great value. I never felt like I was being sold. My experience felt more like he was advocating in my best interest to deliver the right car for me. He was fun to buy from and made me feel like I was buying from a friend and that's pretty much how it turned out! Chico Robinson extended another personal touch that enriched my experience. Chico and I talked like we were sitting on his front porch sipping ice tea. I felt right at home. We swapped stories and shared laughs all the while Chico worked out the financial details. He was genuinely interested in connecting with me and making what is usually an unpleasant aspect of car buying enjoyable. They took my money and I thanked them for it--go figure! Last year when inked the deal for the X3 Chris arranged for us to pick it up from the BMW factory in South Carolina. We were treated like long-time prestigious customers--which we are becoming! They put us up in a nice hotel, fed us well and then let us go wild on the BMW test track with professional trainers and some fine cars. We learned how to drive better, under more control and then got the green light to learn what the "Ultimate Driving Machine" is all about. It was amazing, exhilarating and we won't forget it--ever! I have been hooked on BMW cars since I rented an old 5 series in Germany in the 90's and hit the autobahn! The buying experience at the BMW store hooked me too. It was a different then driving flat-out but still an enjoyable "Ultimate Buying Experience". Thanks for the memories! More

Report | Print

Paul was very professional and knowledgeable about the vehicles. I appreciated the extra research he did of the cars available and I never felt hounded to buy on the spot. I also liked the fact that no on vehicles. I appreciated the extra research he did of the cars available and I never felt hounded to buy on the spot. I also liked the fact that no one there tried to sell the extra warranties etc. that some dealerships want you to buy. More

Report | Print

I had found the car I was interested after searching dealerships in the area. I emailed Susan who promptly got back to me regarding the car and price. Was at the store the next morning and it was sitt dealerships in the area. I emailed Susan who promptly got back to me regarding the car and price. Was at the store the next morning and it was sitting in front, ready for a test drive. Susan and Ric worked with me on price and trade and I felt like they were going the extra mile to make the deal happen. Chico was excellent as well, having all the paperwork prepared ahead of time so we were in and out of the finance office in less than ten minutes. A great team and a great experience. I also purchased some accessories (roof crossbars etc...) and was thrilled that they were in stock and no need to order. The parts department followed the same excellent service example. More

Report | Print

I had the best car buying experience at BMW Store! They offer 5-star, exceptional customer service. Chris Lykins, Client Advisor was very helpful and informative. He exceeded my expectations by answering a offer 5-star, exceptional customer service. Chris Lykins, Client Advisor was very helpful and informative. He exceeded my expectations by answering all my questions; being attentive; and making the process so seamless. He is very knowledgeable of the features of the different models. I absolutely love my 320i. This is my first BMW. And I must say BMW is more than a car. It is an experience! More

Report | Print