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Rhon Lee
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15 Reviews
15 Reviews
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15 Reviews of Rhon Lee
Verified Customer
February 09, 2025
The wait was to long for the software upgrade. I found out the technician did a multi point inspection which I neither asked for or wanted. I was told it was required I found out the technician did a multi point inspection which I neither asked for or wanted. I was told it was required More
by paradke
December 23, 2024
Rhon was excellent all around, very knowledgeable about the car, went thru all options and features of the car in an understanding manner, made our visit to the dealership a great experience, will steer fr the car, went thru all options and features of the car in an understanding manner, made our visit to the dealership a great experience, will steer friends and family to Rhon in the future. More
by Pat and Dee
November 22, 2024
If I could give Mackenzie 10 stars I would ! !!! she was the best Car Sales Persons that I have ever dealt with; she was extremely knowledgable, helpful, patient, and never pushy. !!! she was the best Car Sales Persons that I have ever dealt with; she was extremely knowledgable, helpful, patient, and never pushy. More
by BILL.RAPER
Other Employees Tagged: Mackenzie Florence, Lavoghn Curry, Sheldon Carter, Robert Billings
November 14, 2024
After dropping off my car at 7:45 I had to call the dealership back at 12:45 to find out my car had been finished for some time. After arriving and looking at the car, the exterior was still dirty and dealership back at 12:45 to find out my car had been finished for some time. After arriving and looking at the car, the exterior was still dirty and my front KIA badge had delaminated leaving a very noticeable air bubble. After talking to the service supervisor he told me it was not done at the dealership and it came in that way, but upon looking at the pre inspection photos he had taken the one showing the badge was extremely blurry and you cannot see that the badge was totally intact before getting serviced. After spending $1300 he would not replace my badge after the incident and told me I would receive a call Monday/Tuesday from the manager but still I have not gotten a call. More
by Trey Strasser
Other Employees Tagged: Kris Musgrove, Robert Billings
November 13, 2024
I dropped my car off at 7:45 and had to call back at 12:45 to find out it had been ready for some time. When I looked over my car the car was poorly cleaned, and the front badge had delaminated leaving 12:45 to find out it had been ready for some time. When I looked over my car the car was poorly cleaned, and the front badge had delaminated leaving a very noticeable air pocket beneath. When I notified my service advisor he told me the car looked like that when it came in with no proof of that since the picture he had taken was very blurry. This problem still has not been resolved. As of this time I was supposed to receive a call from a manager but have not. More
by Trey Strasser
Other Employees Tagged: Kris Musgrove, Robert Billings
October 29, 2024
I was introduced to the service center and given contact info for my future service needs. info for my future service needs. More
by C.binder
Other Employees Tagged: Mike Awolusi, Katherine Nunn
October 25, 2024
I worked with Mackenzie from Kia Jim Ellis for my first car. She has been very helpful and informative. I love my Kia Forte gt line, and I know I can call her if I need anything else. car. She has been very helpful and informative. I love my Kia Forte gt line, and I know I can call her if I need anything else. More
by LITTLEMSUBILES
Other Employees Tagged: Bryson Smith, Kevin Moore, Brittany McGraw, Mackenzie Florence, Lavoghn Curry, Sheldon Carter, Rogers Castaneda, Robert Billings
October 24, 2024
My salesman was incredible. . he was no pressure very thorough he also stayed in my budget. I am not as impressed with the gentleman that did the paperwork. I was working with my . he was no pressure very thorough he also stayed in my budget. I am not as impressed with the gentleman that did the paperwork. I was working with my bank and was pre-approved for 4.9%. The gentleman said the finance company was in contact with my bank and my banker on the phone with him. And now it is 5.3%. I said okay because they were on the phone with my banker. The next morning I got a call from my banker and he had no idea what I was talking about. I am not happy about being misled. More
by Tm
Other Employees Tagged: Bryson Smith
