10 Reviews
Write a Review10 Reviews of Rhon Lee
November 14, 2024
After dropping off my car at 7:45 I had to call the dealership back at 12:45 to find out my car had been finished for some time. After arriving and looking at the car, the exterior was still dirty and dealership back at 12:45 to find out my car had been finished for some time. After arriving and looking at the car, the exterior was still dirty and my front KIA badge had delaminated leaving a very noticeable air bubble. After talking to the service supervisor he told me it was not done at the dealership and it came in that way, but upon looking at the pre inspection photos he had taken the one showing the badge was extremely blurry and you cannot see that the badge was totally intact before getting serviced. After spending $1300 he would not replace my badge after the incident and told me I would receive a call Monday/Tuesday from the manager but still I have not gotten a call. More
Other Employees Tagged: Kris Musgrove, Robert Billings
November 13, 2024
I dropped my car off at 7:45 and had to call back at 12:45 to find out it had been ready for some time. When I looked over my car the car was poorly cleaned, and the front badge had delaminated leaving 12:45 to find out it had been ready for some time. When I looked over my car the car was poorly cleaned, and the front badge had delaminated leaving a very noticeable air pocket beneath. When I notified my service advisor he told me the car looked like that when it came in with no proof of that since the picture he had taken was very blurry. This problem still has not been resolved. As of this time I was supposed to receive a call from a manager but have not. More
Other Employees Tagged: Kris Musgrove, Robert Billings
October 29, 2024
I was introduced to the service center and given contact info for my future service needs. info for my future service needs. More
Other Employees Tagged: Mike Awolusi, Katherine Nunn
October 25, 2024
I worked with Mackenzie from Kia Jim Ellis for my first car. She has been very helpful and informative. I love my Kia Forte gt line, and I know I can call her if I need anything else. car. She has been very helpful and informative. I love my Kia Forte gt line, and I know I can call her if I need anything else. More
Other Employees Tagged: Bryson Smith, Kevin Moore, Brittany McGraw, Mackenzie Florence, Lavoghn Curry, Sheldon Carter, Rogers Castaneda, Robert Billings
October 24, 2024
My salesman was incredible. . he was no pressure very thorough he also stayed in my budget. I am not as impressed with the gentleman that did the paperwork. I was working with my . he was no pressure very thorough he also stayed in my budget. I am not as impressed with the gentleman that did the paperwork. I was working with my bank and was pre-approved for 4.9%. The gentleman said the finance company was in contact with my bank and my banker on the phone with him. And now it is 5.3%. I said okay because they were on the phone with my banker. The next morning I got a call from my banker and he had no idea what I was talking about. I am not happy about being misled. More
Other Employees Tagged: Bryson Smith
October 23, 2024
They were pleasant not pushy, and everyone was friendly and respectful. Rhon was the best to work with . and respectful. Rhon was the best to work with . More
Other Employees Tagged: Mike Awolusi, Matt Rock
September 27, 2024
They were very easy to deal with and also. very professional in their business dealings very professional in their business dealings More
Other Employees Tagged: Bryson Smith, Todd Garman, Nicholas Morrow, Mackenzie Florence, Lavoghn Curry, Misty M., Sheldon Carter, Rogers Castaneda, Robert Billings
September 24, 2024
Rhon assisted us in the purchase of our 2022 Kia Telluride. He was the quintessential pro..very friendly, informative and very customer focused throughout the whole process. Rhon took the time to co Telluride. He was the quintessential pro..very friendly, informative and very customer focused throughout the whole process. Rhon took the time to completely educate us to all the new technology . If you’re in the market for a KIA see Rhon Lee. Sincerely, David and Jennifer Meszaros More
September 22, 2024
I had a great experience at this dealership. The staff was incredibly kind and professional, making the entire process smooth and enjoyable. The only downside was the high volume of customers, w The staff was incredibly kind and professional, making the entire process smooth and enjoyable. The only downside was the high volume of customers, which caused a bit of a wait when we were ready to finalize our purchase. Despite the backup, their service was top-notch, and I would definitely recommend them! More