12 Reviews of Reyna Monge
September 28, 2024
Ask for Reyna Monge. She is the best. This was the most accessible dealership I have worked with. I was in and out in 2 hours. Reyna goes above and beyond for her custome She is the best. This was the most accessible dealership I have worked with. I was in and out in 2 hours. Reyna goes above and beyond for her customers and tries to help as much as possible. I also had a great experience with George, the financial person. What an excellent experience!! More
Other Employees Tagged: George Financial services
June 16, 2024
My sales representative, Reyna, was exceptionally knowledgeable and patient. She took the time to understand my needs and preferences, guiding me through the options without any pressure. She provide knowledgeable and patient. She took the time to understand my needs and preferences, guiding me through the options without any pressure. She provided detailed explanations about each car's features and benefits, which helped me make an informed decision. The facility is spotless clean and comfortable. I highly recommend Lexus of Watertown. More
May 23, 2024
Very nice experience while buying our car. Reyna and Mike were amazing, both very knowledgeable, provided guidance and really helpful during the process. I’ll definitely recommend to family Reyna and Mike were amazing, both very knowledgeable, provided guidance and really helpful during the process. I’ll definitely recommend to family and friends :) More
Other Employees Tagged: Michael Khouri
May 19, 2024
There simply aren't enough words to describe what a great experience I had at Lexus of Watertown in MA. I went with my boyfriend and we were immediately greeted by Reyna M. At first glance, she looked like s experience I had at Lexus of Watertown in MA. I went with my boyfriend and we were immediately greeted by Reyna M. At first glance, she looked like she was being pulled in a few different directions (to me this was already a good sign, she was sought after because she knows what she's doing). Nevertheless, Reyna gave us her undivided attention and never kept us waiting. She was extremely informative about the next steps she was taking and what we could expect. As a customer who feels intimidated by the car-buying process, I felt extremely comfortable and confident in our partnership. Reyna had a positive attitude and a great sense of humor. She was relatable and heard me out when I told her what I was looking for. Never dismissive, never short. We made a great deal that got me into my dream truck! And of note, as I completed the financial paperwork (shoutout to Mike for helping us with that step, also very kind and knowledgeable!), I would see Reyna constantly doing something for someone. When she wasn't helping a customer directly she was making a copy, when she wasn't making a copy, she was attaching a license plate to a car, the woman was everywhere! As a fellow female I really appreciated her just absolutely dominating her work environment. I would 10/10 recommend all my friends (especially my girlfriends!) to go see Reyna - she cares about what you want and like I said I'm very content with the deal we made. Hopefully I won't be back too too soon, but when I'm needing another vehicle, Lexus of Watertown will be my first stop! Thank you for all your help, Reyna! More
April 15, 2024
We went into Lexus of Watertown to look at 5 vehicles. Reyna Monge was at the front desk and became our salesperson. She was very good, knew her products and througthout the whole buying process always ke Reyna Monge was at the front desk and became our salesperson. She was very good, knew her products and througthout the whole buying process always kept in contact with us. She is an asset to her company. The company itself has a phenomenal selection of vehicles to choose from. More
March 23, 2024
Reyna made our car buying experience so easy at every phase of the process. She answered all my questions and helped me narrow my options. I couldn’t t believe the huge inventory and I didn’t feel press phase of the process. She answered all my questions and helped me narrow my options. I couldn’t t believe the huge inventory and I didn’t feel pressured at all. I was reassured she could find what we wanted. We bought a Lexus RX350 and couldn’t be happier. I highly recommend Reyna and the team at Lexus of Watertown. Thank you!!!! More
January 23, 2024
I had an extremely positive experience at Lexus of Watertown. Reyna was excellent, and the whole process was smooth, efficient, and enjoyable. I am very happy with my purchase and will be recommending Watertown. Reyna was excellent, and the whole process was smooth, efficient, and enjoyable. I am very happy with my purchase and will be recommending this dealership to others. More
January 02, 2024
I was referred to Reyna by another employee, and the process, from the initial introduction to viewing the car, was quick and smooth. Once I made my final decision, the process was easy and headache-fre process, from the initial introduction to viewing the car, was quick and smooth. Once I made my final decision, the process was easy and headache-free. All in all, I would say that if you are looking to purchase a new car without any headaches, ask for Reyna Monge. More
December 28, 2023
I am very grateful for the experience and the treatment I received from Reyna and Monge when purchasing my Lexus. Thanks to her and the team of professionals who work at Lexus of Watertown, I decided to take received from Reyna and Monge when purchasing my Lexus. Thanks to her and the team of professionals who work at Lexus of Watertown, I decided to take the step with the brand. I am very happy with my vehicle and I 100% recommend this dealer More
Other Employees Tagged: Jimmy Yu, Amanda Carr, Ken Black, Maria Laskaris, Jaimie Dawson