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Rex Franks
Rex Franks at Ed Morse Chevy GMC North

Rex Franks | Page 9

Service Advisor

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

Contact Me
4.7
199 Reviews

Dealership Experience

42 yrs, 1 mo

Industry Experience

42 yrs, 1 mo

Specialties & Trainings

gm training

4.7

199 Reviews

Write a Review

199 Reviews of Rex Franks

October 27, 2024

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Employee Rating

I appreciate the service that I receive at Ed Morse in DeWitt. Rex is great to work with. More

by pupsntrucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2024

Ed Morse Chevy GMC North responded

Thank you for your kind words! We're thrilled to hear that you appreciate the service at Ed Morse Chevrolet GMC DeWitt and that Rex made your experience great. We look forward to welcoming you back for your next visit! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 24, 2024

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Employee Rating

Ed Morse Chevrolet has provided excellent professional service for our Chevy Tahoe and Buick Enclave. More

by cliftonjay57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deb Assenmacher

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Oct 26, 2024

Ed Morse Chevy GMC North responded

Thank you so much for your kind words! We're thrilled to hear that you received excellent professional service for your Chevy Tahoe and Buick Enclave at Ed Morse Chevrolet GMC DeWitt (DICB). We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 17, 2024

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Employee Rating

I was scheduled for a service without being told what was wrong. When I called they said it was my transmission. Nobody told me anything was wrong at time of service. Called and was supposed to be called bac More

by ANDREA_LYNN_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo

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Oct 19, 2024

Ed Morse Chevy GMC North responded

Thank you for your feedback. We understand your concerns regarding the communication about your vehicle's transmission issue. We appreciate the time you took to reach out and your patience during this process. We will share your feedback with our team and reach out to you shortly. Your satisfaction is important to us, and we look forward to resolving this for you. Sincerely, The Ed Morse Chevy Buick GMC North Team

October 12, 2024

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I appreciate the service and the convenience at Ed Morse in DeWitt. Rex is wonderful to work with. More

by LDSMKS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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October 11, 2024

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Answered all of my questions, made sure I was updated about everything that was happening. More

by feddersen.olivia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 15, 2024

Ed Morse Chevy GMC North responded

Thank you for your review! We're glad to hear that you felt well-informed and that all your questions were answered during your experience at Ed Morse Chevrolet GMC DeWitt. Communication is important to us, and we appreciate your feedback. We look forward to serving you again! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 07, 2024

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Everyone is personable and explains any needs for repairs etcWe have been customers for many years! More

by MARYANNEGREEN47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo, Kyle Gehn

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Oct 09, 2024

Ed Morse Chevy GMC North responded

Thank you for your wonderful feedback! We truly appreciate your loyalty to Ed Morse Chevrolet GMC DeWitt over the years. It's fantastic to hear that our team has consistently provided you with the personable service and clear explanations you deserve. We look forward to assisting you for many more years to come! Sincerely, The Ed Morse Chevy Buick GMC North Team

September 28, 2024

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Employee Rating

Pleasant staff. Quality workmanship. Fair prices. Informed of likely future maintenance needs to prepare for. More

by novakmike73
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Sep 30, 2024

Ed Morse Chevy GMC North responded

Thank you, we truly appreciate your kind words! It's great to hear that you had a positive experience with our staff and found our workmanship and prices to your satisfaction. We're always here to keep you informed about your vehicle's needs. We look forward to seeing you again at Ed Morse Chevrolet GMC DeWitt! Sincerely, The Ed Morse Chevy Buick GMC North Team

September 03, 2024

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Employee Rating

Great service. Vehicle was done on time and very friendly staff. Will definitely be back. More

by UNDERCOVER5585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo, Kyle Gehn

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Sep 05, 2024

Ed Morse Chevy GMC North responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Ed Morse Chevrolet GMC DeWitt and that your vehicle was ready on time. Our friendly staff is always here to assist you, and we look forward to welcoming you back for your next visit! Sincerely, The Ed Morse Chevy Buick GMC North Team

August 23, 2024

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Employee Rating

Dewitt excellent service Much better than their Muscatine GM store and that is what I think More

by GKELLER599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandi Benyo, Brandi Bending was excellent. Rex Franks is the reason I keep coming

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Aug 26, 2024

Ed Morse Chevy GMC North responded

Thank you for your fantastic feedback! We’re thrilled to hear that you received excellent service at Ed Morse Chevrolet GMC DeWitt. We pride ourselves on providing a great experience for our customers, and it's wonderful to know that you found us to be better than the Muscatine GM store. We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

August 20, 2024

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Employee Rating

Rex was amazing from having to wait for a new transmission, when it got here got me right in, put me right in a loaner car, and is just an awesome guy. Awesome experience I'll want him if I have More

by kristintrapkus@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 22, 2024

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Rex at Ed Morse Chevrolet GMC DeWitt. It's great to know that he was able to assist you promptly with your transmission needs and ensure you had a loaner car in the meantime. We look forward to seeing you again, and we appreciate you recommending Rex for future assistance! Safe travels! Sincerely, The Ed Morse Chevy Buick GMC North Team

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