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Rex Franks
Rex Franks at Ed Morse Chevy GMC North

Rex Franks | Page 13

Service Advisor

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

Contact Me
4.7
199 Reviews

Dealership Experience

42 yrs, 1 mo

Industry Experience

42 yrs, 1 mo

Specialties & Trainings

gm training

4.7

199 Reviews

Write a Review

199 Reviews of Rex Franks

November 16, 2023

Dealership Rating
Employee Rating

Got in super fast, and I hope their solution is the correct one. Very courteous staff. More

by KBDUFFEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandi Benyo

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Nov 17, 2023

Ed Morse Chevy GMC North responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

November 03, 2023

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Employee Rating

I had to wait three hours and wasn't told it would take that long More

by AHSOENK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2023

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Ed Morse Chevy Buick GMC North Team

October 29, 2023

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Employee Rating

It didn’t take long to change my oil and everyone was friendly and helpful. More

by JOANIEGREVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2023

Ed Morse Chevy GMC North responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC North Team

October 27, 2023

Dealership Rating
Employee Rating

Fast, got it done and out with a minimum fuss, answered any questions or issues I had, will use them again More

by DMTHOMAS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2023

Ed Morse Chevy GMC North responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC North Team

October 17, 2023

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Employee Rating

I love the service that they provide and how they meet all of my needs. More

by MARCIAKING41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2023

Ed Morse Chevy GMC North responded

We're thrilled to receive your positive review! Thank you for choosing us, and we look forward to serving you again. Sincerely, The Ed Morse Chevy Buick GMC North Team

October 08, 2023

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Employee Rating

Rex got my car in for service the same day that I called as I appreciated that very much because my boys use this car for school and school activities. More

by MRSTEVENKATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2023

Ed Morse Chevy GMC North responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Ed Morse Chevy Buick GMC North Team

September 29, 2023

Dealership Rating
Employee Rating

Service department is helpful. Past experience with sales department was helpful. I like the convenience of local service. More

by BLINDSEY1
Workmanship
Service Time
Recommend Dealer
Yes
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Oct 02, 2023

Ed Morse Chevy GMC North responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

September 22, 2023

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Employee Rating

Awesome experience as always. Everyone is vey professional. I’m so happy with my car More

by KATHYDIRKS31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2023

Ed Morse Chevy GMC North responded

Thank you so much for taking time out of your day to share your experience with everyone, Kathy. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Ed Morse Chevy Buick GMC North Team

September 16, 2023

Dealership Rating
Employee Rating

It is a great dealership. They mean what they say. Awesome workers at this place. More

by NAVMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 19, 2023

Ed Morse Chevy GMC North responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Ed Morse Chevy Buick GMC North Team

September 02, 2023

Dealership Rating
Employee Rating

Deb is very informed and helpful with the information we need. All the people in the service dept, are great also. More

by KLMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Deb Assenmacher

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Sep 03, 2023

Ed Morse Chevy GMC North responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

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