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Rex Franks
Rex Franks at Ed Morse Chevy GMC North
Refer Me

Rex Franks

Service Advisor

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

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4.8
127 Reviews

Dealership Experience

40 yrs, 7 mos

Industry Experience

40 yrs, 7 mos

Specialties & Trainings

gm training

4.8

127 Reviews

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127 Reviews of Rex Franks

November 20, 2024

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Employee Rating

The staff was very fast and friendly, they answered all the questions I had and were very knowledgeable More

by Bleufox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Brandi Benyo, Boris Cvijetic

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November 14, 2024

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Employee Rating

Excellent job detailing our vehicle as always! That why we come back every year! Great job More

by RAASCHS63
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2024

Ed Morse Chevy GMC North responded

Thank you so much for your amazing review! We truly appreciate your kind words about our detailing service at Ed Morse Chevrolet GMC DeWitt. It’s wonderful to hear that you choose us every year, and we look forward to continuing to provide great service for you in the future! See you next time! Sincerely, The Ed Morse Chevy Buick GMC North Team

November 09, 2024

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Great service and Technicians, vehicle was picked up and return in a professional manner. 👏 will continue to use ed morse More

by thanhthach01
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Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2024

Ed Morse Chevy GMC North responded

Thank you for your wonderful feedback! We're thrilled to hear that you had great service and that our technicians made your experience seamless by picking up and returning your vehicle professionally. We appreciate your loyalty to Ed Morse Chevrolet GMC DeWitt and look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

November 06, 2024

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Employee Rating

They are all good people there! I will go back again in the future. Thank you More

by AMMUTUAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Brandi Benyo

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Nov 08, 2024

Ed Morse Chevy GMC North responded

Thank you for your kind words! We truly appreciate your positive feedback about the team at Ed Morse Chevrolet GMC DeWitt (DICB). We look forward to welcoming you back in the future! Safe travels until then! Sincerely, The Ed Morse Chevy Buick GMC North Team

November 02, 2024

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Employee Rating

Friendly! !! And called me with concerns before fixing and car wash so appreciated !!!! and great service More

by kkyleryan47
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Brandi Benyo

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Nov 05, 2024

Ed Morse Chevy GMC North responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the friendly service you received. At Ed Morse Chevrolet GMC DeWitt, we always strive to keep our customers informed and satisfied. We're glad you enjoyed your experience, and we look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 31, 2024

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Employee Rating

Hannah was great getting me scheduled for new tires. James, Rex and Stephen are great too. More

by T Mort
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Thomas Luther, Boris Cvijetic , CJ and Travis

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Nov 02, 2024

Ed Morse Chevy GMC North responded

Thank you so much for your kind words! We're thrilled to hear that Hannah, James, Rex, and Stephen provided you with great service while getting your new tires scheduled. At Ed Morse Chevrolet GMC DeWitt, we strive to create an exceptional experience for our customers. We look forward to welcoming you back soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 30, 2024

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Always great service. I especially like the small town dealer with quick and efficient no hassle experience. More

by Rpcarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Brandi Benyo

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Nov 02, 2024

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We're thrilled to hear that you appreciate our quick and efficient service at Ed Morse Chevrolet GMC DeWitt. Our team strives to create a hassle-free experience for all our customers. We look forward to welcoming you back soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 27, 2024

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Employee Rating

I appreciate the service that I receive at Ed Morse in DeWitt. Rex is great to work with. More

by pupsntrucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2024

Ed Morse Chevy GMC North responded

Thank you for your kind words! We're thrilled to hear that you appreciate the service at Ed Morse Chevrolet GMC DeWitt and that Rex made your experience great. We look forward to welcoming you back for your next visit! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 24, 2024

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Employee Rating

Ed Morse Chevrolet has provided excellent professional service for our Chevy Tahoe and Buick Enclave. More

by cliftonjay57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deb Assenmacher

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Oct 26, 2024

Ed Morse Chevy GMC North responded

Thank you so much for your kind words! We're thrilled to hear that you received excellent professional service for your Chevy Tahoe and Buick Enclave at Ed Morse Chevrolet GMC DeWitt (DICB). We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 17, 2024

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Employee Rating

I was scheduled for a service without being told what was wrong. When I called they said it was my transmission. Nobody told me anything was wrong at time of service. Called and was supposed to be called bac More

by ANDREA_LYNN_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Brandi Benyo

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Oct 19, 2024

Ed Morse Chevy GMC North responded

Thank you for your feedback. We understand your concerns regarding the communication about your vehicle's transmission issue. We appreciate the time you took to reach out and your patience during this process. We will share your feedback with our team and reach out to you shortly. Your satisfaction is important to us, and we look forward to resolving this for you. Sincerely, The Ed Morse Chevy Buick GMC North Team

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