Ren Malin

Was very pleased even with minor inconveniences rob helped me through the whole thing exavior was very helpful let me test drive the car and fell in love with it Cory helped me through the buying stage helped me through the whole thing exavior was very helpful let me test drive the car and fell in love with it Cory helped me through the buying stage back and fourth was very pleased with the amount of professionalism that is being displayed with Kia even after finding a rock chip the next day they fixed it right up for me at no cost More

by Samuel d Verified Customer Verified Customer

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Quincy Jones and everyone at Kia of Everett are the best i will never go anywhere else to buy a car ever !!! i will never go anywhere else to buy a car ever !!! More

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Rent said my husband had broken English and laughed at him on the phone, unprovoked. him on the phone, unprovoked. More

by dennison.bre Verified Customer Verified Customer

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WORST EXPERIENCE EVER! !!! The series of unprofessional oversights and safety issues I have encountered post-purchase are deeply concerning. Shortly after acquiring the veh !!! The series of unprofessional oversights and safety issues I have encountered post-purchase are deeply concerning. Shortly after acquiring the vehicle, I observed exposed wires in the rear passenger seat area, which resulted in the seat fold button being non-functional. Upon consulting with an automotive repair shop, I was alarmed to learn that these were live wires, posing a significant safety risk to any occupants in those seats. Additionally, the passenger side rearview mirror was found to be inoperable, further compromising the vehicle’s functionality. Compounding these issues, the check engine light illuminated a mere two days after the purchase. The diagnostic code pointed to a faulty gas cap, a defect confirmed by Kia of Everett. It is apparent that this issue, along with others, was not addressed prior to the sale, which should have been standard procedure. Moreover, I discovered that Kia of Everett dealership did not conduct the certified pre-owned inspection on the vehicle, another shop did according to the service guy, contrary to what was represented at the time of sale. Further inspection revealed an oil leak and uncovered active recalls on the vehicle less than 30 days after purchase. These recalls, known to all dealerships, were neither disclosed nor rectified before the sale. This lack of transparency and diligence in addressing critical issues reflects a severe lapse in the dealership’s responsibilities. Additionally, it was evident that the vehicle was not touched when the dealership received this vehicle in trade from another dealership. It was not even detailed; nothing was wiped down. The car wash was done by the salesman at 7 PM because everyone else had gone home for the evening. This neglect underscores the inadequate preparation and lack of care provided by the dealership. The culmination of these issues has not only undermined my trust in Kia of Everett but has also raised significant safety concerns. It is evident that the vehicle was not adequately inspected or maintained, putting my safety and that of my passengers )(my son) at substantial risk. It is imperative that such ethical lapses are addressed to prevent future customers from enduring similar experiences. More

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This is a really awesome dealership! They made the process the best it could be when buying a car and really understood my needs. I would highly recommend this dealership and especially They made the process the best it could be when buying a car and really understood my needs. I would highly recommend this dealership and especially Tyler Glaze, Izzy and Kia Rob! More

by weisse.katie Verified Customer Verified Customer

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Had a good experience buying my new vehicle at this dealership. The staff was helpful and professional. Was also very pleased to get my new car delivered much earlier than expected. dealership. The staff was helpful and professional. Was also very pleased to get my new car delivered much earlier than expected. More

by sclark77 Verified Customer Verified Customer

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Quincy Jones is: Rude. Manipulative. Abrupt. Moody. Dishonest. Inconsistent. Ignorant of the Kia brand offerings. Manipulative. Abrupt. Moody. Dishonest. Inconsistent. Ignorant of the Kia brand offerings. More

by sanjiv733 Verified Customer Verified Customer

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When we first got there, Quincy Jones made us feel very welcome and gained our trust. He answered our many questions and even though it was close to them closing he patiently took his time. It was the mo welcome and gained our trust. He answered our many questions and even though it was close to them closing he patiently took his time. It was the most comfortable time we ever had at a dealership! Ren then came in and helped us tremendously strike a deal. We all then shook hands and decided to finalized everything the next day as it was Mother’s Day. That’s where we met Izzy and Elisa. During our time with them, they both treated us like family and we really appreciated that. Then Kia Rob helped us with the financial part and warranties and we are so thankful for his help as well. Everything and everyone within this dealership is amazing and we are so blessed that we got to experience it before our move. Kia of Everett, thank you so much for everything you guys have done for my family and I! Aloha, the Moises Family. More

by melchor.moises Verified Customer Verified Customer

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Professional and courteous for the whole time. Very patient. Answered all questions. Will return for next car Very patient. Answered all questions. Will return for next car More

by judgerudy27 Verified Customer Verified Customer

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Best experience Very professional and great service Thank you Kia !!! Everyone made our fist new car experience Great you Kia !!! Everyone made our fist new car experience Great More

by isabell.07712 Verified Customer Verified Customer

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